Take too long to respond after waking my Mac

#1

Happy to see BetterTouchTool gets better and better in these years. But it got too complicated for me. I found that it took a long time to respond after I wake my Mac. Basically I have to wait for about 3 seconds to start my work. Really disappointed.
I'm not sure whether this is a bug. I hope the developer could notice this. Always make sure that the basic needs are met first, like stability and speed.

0 Likes

#2

It happens to me, too. I don't mind if my custom touchbar doesn't appear in the first 3 or 4 seconds, the problem for me is that everything else doesn't work (when I click, for example). It's like everything is locked until the touch bar is working. It would be great if it was fixed, but if not, I see a fair price to pay for having a custom touchbar.

0 Likes

#3

Same here. There's been random freezes & crashes recently.

I thought it might have something to do with my bad GPU (I have to use my integrated CPU at all times), but this looks like at least someone else is having similar issues.

0 Likes

#4

I am seeing this as well. I use option+L BTT shortcut to "sleep display". When I wake the machine, I am prompted to log back in as expected. However, once I log in, my system is frozen(mouse and keyboard unresponsive). Before and during the freeze I've noticed that the BTT menu icon isn't in the menu you bar during this freeze, and immediately after the freeze, it returns as if BTT is reloading. This happens every time I wake the machine either from sleep or just the display being off.

If I quit out of BTT and use the MacOS built-in lock screen shortcut, and return, this issue is not present. This is not a very accurate test to prove that its BTT as the MacOS shortcut is simply locking the screen, not shutting down the display and locking the screen.

I checked the console logs and there are a bunch of errors coming out of BetterTouchTool that seem like they are network related, in reference to localhost? If it would be helpful I could create a youtube video with my phone to show this entire process. I can also provide the console log output for BetterTouchTool.

BTT Version: 2.741 (1051), though this issue has been happening in older versions, I updated simply to see if this issue was fixed in newer versions of BTT.

System Software Overview:

System Version: macOS 10.14.4 (18E226)
Kernel Version: Darwin 18.5.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
System Integrity Protection: Enabled

Model Name: MacBook Pro
Model Identifier: MacBookPro11,1
Processor Name: Intel Core i5
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 16 GB
Boot ROM Version: 151.0.0.0.0
SMC Version (system): 2.16f68

Macintosh HD:

Available: 204.66 GB (204,662,751,232 bytes)
Capacity: 500.07 GB (500,068,036,608 bytes)
Mount Point: /
File System: APFS
Writable: Yes
Ignore Ownership: No
BSD Name: disk1s1
Physical Drive:
Device Name: APPLE SSD SM0512F
Media Name: AppleAPFSMedia
Medium Type: SSD
Protocol: PCI
Internal: Yes
Partition Map Type: Unknown
S.M.A.R.T. Status: Verified

0 Likes

#5

+1

Takes about ten seconds for me using my AquaTouch preset. I notice it freezes while BTT is trying to launch itself and all the widgets are loading, then unfreezes after they’re all loaded.

0 Likes

#6

Do we have an update regarding this issue?
I'm using the GoldenChaos preset and every time I unlock my session, BTT loads the preset (which takes 2-3 seconds).

I don't mind either waiting this to load but in the meantime, trackpad and keyboard seem unresponsive or hang the whole system as well... and that is the annoying part.

1 Like