Show Custom Context Menu (NEW) does not appear under certain conditions

Bug Reports
1

Hi,

I have been experiencing an issue for some time with the "Show Custom Context Menu (NEW)" option that does not appear in certain situations. I have noticed that this problem consistently occurs when I completely close Chrome in full-screen mode. After closing Chrome, the menu only appears on the desktop and refuses to appear in other full-screen windows, such as in Arc. The only solution is to restart BetterTouch every time.

I have managed to reproduce the problem in this video, hoping that it can help find a solution. This is a feature that I use daily, and I am frustrated to have to restart BetterTouch multiple times a day for it to work again.

Thank you in advance for your help.

Sincerely,

Screenshots

Device information:

  • Type of Mac: MacBook Air M2
  • macOS version: Sonoma 14.6
  • BetterTouchTool version: 4.643
2

this is already tracked/discussed here: "Show Custom Context Menu (NEW)" sometimes not showing up

So far I have not been able to find what is causing this (and haven't been able to reproduce). If quitting chrome in fullscreen allows me to reproduce the issue I might be able to figure it out, I'll have a look!