Describe the bug
- macOS periodically freezes for 15-30 seconds when BetterTouchTool is running. During this the freeze, the entire GUI is unresponsive, although shell commands (via SSH) work perfectly
- When BetterTouchTool is restarted, the bug temporarily goes away (usually the system is fine for a few hours after restarting BTT)
- If I do NOT kill BTT, the 10-15 second freeze will reoccur after any number of commands are run. For example: typing
⌘-spaceto summon LaunchBar; typing
⌘-Oto go to an Open dialog box; Using the mouse, clicking
File → Open…to summon an Open dialog box; Using the mouse, clicking the
Cancelbutton in an Open dialog box
…in other words, there are certain "system commands" that seem to trigger another freeze. But simply typing text in a document or moving the mouse (even clicking within a document) don't seem to trigger another freeze. Hope this provides some useful clues?
Note: this issue has similar symptoms to the bug described in the macOS 10.3.4 freezing with BetterTouchTool usage thread, although by all accounts the main bug discussed in that thread has been resolved.
Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
All input devices and the entire Mac GUI are affected. I usually have a USB mouse and Bluetooth keyboard connected, but not always.
- Type of Mac: MacBook Pro (Retina, 13-inch, Late 2013)
- macOS version: macOS High Sierra 10.13.6
- BetterTouchTool version: 2.536
Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):
For now my best workaround is to add
alias kbtt='killall BetterTouchTool' to my .zshrc file so I can quickly ssh to my Mac from my iPhone and restart BetterTouchTool.
I've also reported this bug with log files via email, but starting a thread so others can track this.