File Not Found Message

Hi, i'm getting a popup saying "The file cannot be found" every minute or so and Better Touch Tools is not showing up. I"m not sure what to do. I can try and reinstall the app, but would that remove all my configurations? This happened when I tried to make a Dock Icon Context Menu

Just uploaded to the latest version, but can't even get BTT to show to check any other information!

Any help would be greatly appreciated!

Thanks!

Note:
Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.


Describe the bug
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Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):


Screenshots
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Device information:

  • Type of Mac:
  • macOS version:
  • BetterTouchTool version: (please post the exact version - not just "the latest one")

Additional information (e.g. crash logs, related issues, etc.):

I recently had saved my profile so I wasnt' going to lose much so I took the chance and reinstalled and not only is my configurations still there, it's working now. So feel free to close this, thank you!

Glad you got it resolved, but could you maybe elaborate the steps you took to make a Dock Icon Context Menu? I'd like to reproduce the issue if possible

Sure! I just tried it again and it did it again, so I'm gonna have to redownload the app again.

What I did:

  1. Go to Automation Center
  2. New Trigger
  3. Dock Icon Trigger
  4. Switch to "Context Menu" option at the top of the Actions area
  5. Click "Configure for Context Menu"
  6. Try to add a new content item and it shuts down and gives that error.

Not working to redownload this time. It starts with that error message appearing and never actually loads BTT

Thanks! Should be fixed in 5.579, will be available via Index of /releases in about 10 minutes.

Got it, was able to redownload that version and will test in a bit and let you know!

So I'm not getting any errors, but what is supposed to happen? Where is the context menu supposed to appear? Thanks!

Custom context menu on a custom Dock icon is something I have not yet tried :slight_smile:

It seems to work here (showing when clicking the custom Dock icon), but only if the BTT UI is closed

Hmm, doesn't seem to work for me, but I will keep trying. I love the idea!