Disappearing Floating Menu

Floating Menus / Widgets
1

The simple Floating Menu with standard items, which is set to be visible all the time, disappears after I switch to another app and then come back.
I can make it visible again by restarting the app or modifying any trigger in BTT. MacOS Sequoia.

2

Same / similar problem here with MacOS Sequoia 15.6.1. To my knowledge, the floating menus has been broken since I updated my OS. The floating menu will appear once – if I use any of the menu items, it runs, but then the menu disappears. Only way to get it back is to return to the BTT window, select the floating menu item, click general, and go back to my other software window.

Which is obviously tedious and makes using BTT futile. I’m trying to save clicking with my arthritis, but this makes me click 10x more than just doing everything manually.

Hope BTT admin can figure this out and fix it.

3

I haven't seen disappearing Floating Menus, which version of BTT are you on? Could you maybe share one of your menus (right-click it => export to file).

Possibly check whether the current alpha versions help, there have been several improvements related to floating menus during the last weeks.

4

hi Andreas – thanks for the prompt reply. I’m using BTT 5.640. Will look into the alpha version now and report back.

I’ve exported my .bttpreset and attached it here.

Montreal_BTT_User__illustrator_v2025e10d21a.bttpreset (771 Bytes)

5

update: the alpha (5.719) caused the floating menu to stay while I was within Illustrator for a few minutes only… but now some of the steps don’t behave the same way (ie: stops before the end > ROTATE 200 / FLIP / FIT ARTBOARD)… it was staying for a few minutes, and allowed me to run other steps / buttons in the same floating menu (SAVE AS > SVG), but as soon as I went back to my web browser here, and went back to Illustrator, it’s broken / disappearing as before.

I need to finish these files for a client now, can’t really troubleshoot more than I already have… but will try to reboot after.

Let me know what you can find, thanks.

PS: I’ve encountered issues with BetterSnapTool as well since my OS update, just never checked in because it wasn’t critical.

6

unfortunately that export only contains one item, could you try again? Make sure the menu is selected before exporting to file

8

Updating to the alpha 5.719: the issue still exists.

9

if possible please provide some example menu export because I have not been able to reproduce this yet and haven‘t had similar reports apart from this thread, which is why I believe it must be some specific setting

10

I think you can reproduce this (if we are seeing the same issue) by creating an application-specific Floating Menu without a For All Apps menu. It looks like BTT destroys the menu instance when you focus another app. If you have both a global menu and an app-specific one, the menu does not disappear, it only flickers. The disappearing happens only when the menu exists solely as app-specific.

11

app specific menus only show up while that app is focused, or am I missing something?

12

here is recording

13

Unfortunately I can't seem to reproduce this, which version of macOS / BTT are you on?
Could you share a menu that exhibits this behavior?

14

macos: 26.1
BTT: 5.800
attached preset

Untitled_.bttpreset (19.1 KB)

15

Could you try reproducing the issue and send the logs to me? (~/Library/Application Support/BetterTouchTool/Logs => andreas@folivora.ai)

This is what it looks like here, I'm probably missing some setting.

1 Like