I’ve tried everything. Downloading the newest version, resetting permissions, restarting the computer. Over and over and over. Nothing works. Computer is basically crippled without it because I’ve grown so use to using it. What a pain in the ass.
if it's not starting, it is most likely crashing for some reason. Can you check the macOS console.app's crash report section for any recent crashes?
Looking at it right now. Don’t see anything about BTT.
Are you sure it's not running? Maybe you have accidentally hidden the menubar icon? On macOS Tahoe this can happen quickly but you can re-enable it in System Settings => Menubar
In activity monitor it does show it, but it says ‘Application Not Repsonding’ everytime I try to open it.
Ah then it's locking up for some reason which is why it's not producing a crashlog.
Have you already tried to current alpha/beta builds? (e.g. https://folivora.ai/releases/btt5.778-2025112404.zip )
It gets to this and then the ball just keeps spinning. This last time it also froze up the entire computer and I had to force restart.
ah in that case most likely the macOS permissions database is corrupted. Unfortunately this still happens sometimes with macOS updates.
You can try to reset it just for BTT:
1.) Quit BTT
2.) run this terminal command
sudo tccutil reset All com.hegenberg.BetterTouchTool
3) Start BTT again and grant the permissions again
I’ve already tried that, but I’ll give it another shot. Right now the permission are reset and the app in uninstalled.
In case it still freezes run this terminal command:
sample BetterTouchTool > ~/Desktop/btt.txt
It will save a process sample in btt.txt on your Desktop that might show me where it gets stuck
When am I supposed to use that?
I tried it again, same thing. I noticed that it’s not even moving the app to applications. Instead it puts it right in the trash. Tried manually dragging it to applications before opening, still does the same thing, though doesn’t move itself to the trash.
Run the sample command right after you started BTT, basically when you see the not responding in activity monitor
You can also try to enter safe mode, in case some configured trigger is causing it to freeze
Enable safe mode:
killall BetterTouchTool && defaults write com.hegenberg.BetterTouchTool BTTSafeModeEnabled YES
Disable safe mode:
killall BetterTouchTool && defaults write com.hegenberg.BetterTouchTool BTTSafeModeEnabled NO
//Edit: in your video it still seems to be responsive, at that point it's just waiting for the Bluetooth permission
You saw that the installer is putting it in the trash in stead of applications, right?
btt.txt (228.9 KB)
Looks like there is an issue with the system wifi service. BTT tries to activate/query that for usage in conditional activation groups but doesn't get a response for some reason.
You can try this command to skip that:
killall BetterTouchTool && defaults write com.hegenberg.BetterTouchTool BTTDisableWifiChangeDetection YES
When?
execute it in terminal, then try to start BTT again
This comes back :No matching processes belonging to you were found
jessemeade@Jesses-MacBook-Pro-2 ~ %
Did it still do something?
Nothing changed still put itself in the trash and then froze on thatt permissions page.
I don't think it can put itself into the trash 
What it might do is put a previous copy into trash before copying itself to /Applications
Possibly try once more to quit BTT, then run
defaults write com.hegenberg.BetterTouchTool BTTDisableWifiChangeDetection YES
again.