I am also having this problem. I had just made a change where I checked a box while still trying to get this other issue working: Thumb Buttons 3 & 4 not working with 3F Swipe Left/Right on MacOS Ventrua. The box looked new and it was located in this area (but isn't in this old screenshot):
I can't take a new screenshot obviously because the only way I've gotten my computer to work is to delete BTT. I couldn't get the computer to work and it froze after every restart (and I had BTT opening on start which I also couldn't change until I deleted the whole app).
I love this tool and need to figure out how to get it working again.
MacBook Pro
14-inch, 2023
Chip Apple M2 Pro
macOS Ventura 13.5.2