"Volume Up" Keyboard Shortcuts Not Working

Bugs or Unexpected Behavior
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1

Describe the bug

A keyboard shortcut involving "Volume Up" key no longer works. Interestingly, a shortcut involving "Volume Down" does work still.

Affected input device

Keyboard (MBP)

Screenshots

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image472×743 73.9 KB

Device information:

  • Type of Mac: MacBook Pro (Apple M2 Max)
  • macOS version: Version 26.0 Beta (25A5279m)
  • BetterTouchTool version: 5.468

Additional information

I have "SHIFT+Volume Down" increase the volume and "SHIFT+Volume Up" decrease the volume. Each of those shortcuts run two actions. The first is an Apple Script such as:

set volume output volume ((output volume of (get volume settings)) + 6.25) -- Increase by 10%

Where the amount is either +/- depending on what's intended. The second action is a Terminal command that plays the system's volume change sound such as:

afplay "/System/Library/LoginPlugins/BezelServices.loginPlugin/Contents/Resources/volume.aiff"

If I make it so the HUD Overlay is displayed when triggered, I see the "SHIFT+Volume Down" action working but not the "SHIFT+Volume Up".

This has worked previously.

2

have you tried to re-record it? maybe 26 beta changed the internal key

3

I also have the same problem.

I changed the keyboard shortcut by mistake and now I can't record it again.

I used CMD + Expose (F3) and CMD + Magnify (F4) to control my keyboard brightness but I can't record any keyboardshortcuts (using those keys from brightness control to the volume control) anymore. When pressing fn it works, but then it simply recognizes the function keys, not the default system ones. Would be one button too much to be comfortable and also interfere with apps using function keys.

Running no beta on macOS 15.5 (24F74)

4


I tried to press all the buttons, but they just won't get detected anymore.

5

try to restart your system, on 15.x this works usually fine

6

Did the trick. Thank you