Describe the bug
I am unable to start any version of the app.
Device information:
- Type of Mac: MBP 13" late 2013
- macOS version: 10.14.3
- BetterTouchTool version: 2.717; 2.428 (the latest one I can use with my old license)
The issue persists since update to Mojave in August, but I gave up on trying.
I tried to uninstall with App Cleaner and reinstall thereafter, but no luck.
Yesterday, I succeeded to run both versions on my new Hackintosh, the latter with working license.
Here's the crash log:
default 15:13:06.922059 +0100 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : BetterTouchTool
default 15:13:07.388061 +0100 launchservicesd CHECKIN:0x0-0x355355 5922 com.hegenberg.BetterTouchTool
default 15:13:07.400929 +0100 loginwindow -[ApplicationManager checkInAppContext:refCon:eventData:] | checked in app : BetterTouchTool
error 15:13:07.443950 +0100 BetterTouchTool Unable to load Info.plist exceptions (eGPUOverrides)
default 15:13:07.450761 +0100 BetterTouchTool Current system appearance, (HLTB: 2), (SLS: 1)
default 15:13:07.457455 +0100 BetterTouchTool Post-registration system appearance: (HLTB: 2)
default 15:13:07.476067 +0100 BetterTouchTool NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 0
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x600001932850
(
"<NSDarkAquaAppearance: 0x600002f05d80>",
"<NSDarkAquaAppearance: 0x600002f04640>",
"<NSSystemAppearance: 0x600002f05d40>"
)>
default 15:13:07.498870 +0100 BetterTouchTool UNIX error exception: 17
default 15:13:07.539179 +0100 BetterTouchTool UNIX error exception: 17
default 15:13:07.544214 +0100 BetterTouchTool UNIX error exception: 17
default 15:13:07.549236 +0100 BetterTouchTool UNIX error exception: 17
error 15:13:07.664729 +0100 BetterTouchTool AEGetDescData of non-desc type 'reco' not a good idea
default 15:13:07.770382 +0100 BetterTouchToolScriptRunner new connection
default 15:13:07.819091 +0100 BetterTouchToolAppleScriptRunner new connection2
default 15:13:07.911247 +0100 tccd -[TCCDAccessIdentity staticCode]: static code for: identifier com.hegenberg.BetterTouchTool, type: 0: 0x7fdba6449e00 at /Applications/BetterTouchTool.app
default 15:13:08.156029 +0100 BetterTouchTool [Crashlytics] Version 3.10.8 (131)
default 15:13:08.178475 +0100 BetterTouchTool Task <6EA99F71-8EE5-4C9C-92B4-37F385D8FF08>.<1> resuming, QOS(0x21)
default 15:13:08.191316 +0100 BetterTouchTool Faulting in NSHTTPCookieStorage singleton
default 15:13:08.191351 +0100 BetterTouchTool Faulting in CFHTTPCookieStorage singleton
default 15:13:08.191377 +0100 BetterTouchTool Creating default cookie storage with process/bundle identifier
default 15:13:08.195355 +0100 BetterTouchTool Task <6EA99F71-8EE5-4C9C-92B4-37F385D8FF08>.<1> {strength 0, tls 4, ct 0, sub 0, sig 1, ciphers 0, bundle 0, builtin 0}
default 15:13:08.196389 +0100 BetterTouchTool TIC Enabling TLS [1:0x600000f346c0]
default 15:13:08.196972 +0100 BetterTouchTool TIC TCP Conn Start [1:0x600000f346c0]
default 15:13:08.197283 +0100 BetterTouchTool [C1 Hostname#f08af61d:443 tcp, url: https://settings.crashlytics.com/spi/v2/platforms/mac/apps/com.hegenberg.BetterTouchTool/settings?build_version=1027&dis, tls] start
default 15:13:08.198042 +0100 BetterTouchTool nw_connection_report_state_with_handler_locked [C1] reporting state preparing
default 15:13:08.199890 +0100 BetterTouchTool Task <6EA99F71-8EE5-4C9C-92B4-37F385D8FF08>.<1> setting up Connection 1
default 15:13:08.263947 +0100 tccd -[TCCDAccessIdentity staticCode]: static code for: identifier com.hegenberg.BetterTouchTool, type: 0: 0x7fdba6722f30 at /Applications/BetterTouchTool.app
default 15:13:08.309933 +0100 BetterTouchTool nw_socket_handle_socket_event [C1.1:3] Socket received CONNECTED event
default 15:13:08.310139 +0100 BetterTouchTool nw_endpoint_flow_protocol_connected [C1.1 IPv4#94af5478:443 in_progress socket-flow (satisfied)] Transport protocol connected
default 15:13:08.326602 +0100 BetterTouchTool Task <3A068D9C-B2F5-4C26-B6D7-852D345B805C>.<0> {strength 0, tls 4, ct 0, sub 0, sig 1, ciphers 0, bundle 0, builtin 0}
default 15:13:08.329015 +0100 BetterTouchTool TIC TLS Event [1:0x600000f346c0]: 1, Pending(0)
default 15:13:08.329202 +0100 BetterTouchTool TIC Enabling TLS [2:0x600000f3f480]
default 15:13:08.329304 +0100 BetterTouchTool TIC TCP Conn Start [2:0x600000f3f480]
default 15:13:08.329647 +0100 BetterTouchTool [C2 Hostname#710e50a9:443 tcp, url: https://updates.boastr.net/update.php?installed=14389425ec8f698445fd2ad249ea0f1a&version=2.717&macos=10.14.3&updatedFrom, tls] start
default 15:13:08.330417 +0100 BetterTouchTool nw_connection_report_state_with_handler_locked [C2] reporting state preparing
default 15:13:08.331532 +0100 BetterTouchTool Task <3A068D9C-B2F5-4C26-B6D7-852D345B805C>.<0> setting up Connection 2
default 15:13:08.331648 +0100 BetterTouchTool TIC TLS Event [1:0x600000f346c0]: 2, Pending(0)
default 15:13:08.391332 +0100 BetterTouchTool nw_socket_handle_socket_event [C2.1:3] Socket received CONNECTED event
default 15:13:08.391447 +0100 BetterTouchTool nw_endpoint_flow_protocol_connected [C2.1 IPv4#ec49d25d:443 in_progress socket-flow (satisfied)] Transport protocol connected
default 15:13:08.397857 +0100 BetterTouchTool TIC TLS Event [2:0x600000f3f480]: 1, Pending(0)
default 15:13:08.399057 +0100 BetterTouchTool TIC TLS Event [2:0x600000f3f480]: 2, Pending(0)
default 15:13:08.414171 +0100 BetterTouchTool TIC TLS Event [1:0x600000f346c0]: 2, Pending(0)
default 15:13:08.416534 +0100 BetterTouchTool TIC TLS Event [1:0x600000f346c0]: 11, Pending(0)
default 15:13:08.416652 +0100 BetterTouchTool TIC TLS Event [1:0x600000f346c0]: 14, Pending(0)
default 15:13:08.420201 +0100 BetterTouchTool TIC TLS Event [2:0x600000f3f480]: 2, Pending(0)
default 15:13:08.420689 +0100 BetterTouchTool TIC TLS Event [2:0x600000f3f480]: 11, Pending(0)
default 15:13:08.422151 +0100 BetterTouchTool TIC TLS Event [2:0x600000f3f480]: 14, Pending(0)
default 15:13:08.632743 +0100 BetterTouchTool TIC TLS Trust Result [1:0x600000f346c0]: 0
default 15:13:08.781278 +0100 loginwindow -[PersistentAppsSupport applicationQuit:] | for app:BetterTouchTool, _appTrackingState = 2