Triggers are disabled on version 5.140

Bugs or Unexpected Behavior
1

Device information:

  • Type of Mac: Apple M2 Pro
  • macOS version: 15.1.1 (24B91)
  • BetterTouchTool version: 5.140 (2025012901)

Updated to 5.140 (2025012901), and now all my triggers are disabled.
image

Importing a backup (which I create at least once a day) restores them, but they remain disabled. I can’t simply enable all triggers because some were intentionally disabled due to redundancy or conflicts with existing ones.

Including individual tiggers and also containing folder.

2

that is very strange, did they get disabled after upgrading or after importing a preset?
Also what kind of triggers are they? (I just tried to import various presets but they seem to enable fine) Would you maybe be able to share such a preset with me? (andreas@folivora.ai)

3

after update, also after deleting all and reimporting.

Here is one ( I Use BTT to emulate VIM across all the OS)

[
  {
    "BTTActionCategory" : 0,
    "BTTLastUpdatedAt" : 1738153426.691824,
    "BTTTriggerType" : 0,
    "BTTTriggerParentUUID" : "2F284489-E587-4DF6-B961-BF58C76250C5",
    "BTTTriggerClass" : "BTTTriggerTypeKeyboardShortcut",
    "BTTUUID" : "47E8ABAB-61C2-4C41-92E5-A0077B86039C",
    "BTTAutoAdaptActionToKeyboardLayout" : true,
    "BTTGenericActionConfig" : "autoAdapt",
    "BTTShortcutToSend" : "58,125",
    "BTTAdditionalConfiguration" : "1572912",
    "BTTKeyboardShortcutScope" : 0,
    "BTTKeyboardShortcutKeyboardType" : 1825,
    "BTTRepeatRate" : 0.10000000149011612,
    "BTTRepeatDelay" : 0.10000000149011612,
    "BTTTriggerOnDown" : 1,
    "BTTLayoutIndependentChar" : "j",
    "BTTEnabled" : 0,
    "BTTEnabled2" : 1,
    "BTTShortcutKeyCode" : 38,
    "BTTShortcutModifierKeys" : 1572864,
    "BTTOrder" : 2,
    "BTTAutoAdaptToKeyboardLayout" : 0,
    "BTTTriggerConfig" : {
      "BTTLeftRightModifierDifferentiation" : 1
    }
  }
]
4

Managed to get it to work, after deleting all profile and creating an empty profile as default, then importing my profile, it came back ok.

I still believe having the support to save the entire profile to a json / db / etc on a time based / change base (each time there is a modification to the config) would go a long way with users.

Today i'm relaying on python code and schedule with BTT and its rather flaky :sweat_smile:

5

mhm the strange thing is this:

  "BTTEnabled" : 0,
   "BTTEnabled2" : 1,

They should both be 1

Do you remember (approximately) what was the last version you had installed?

6

And thank you as always for the very swift replay!!

7

I think i was on the one after Christmas, around here:

image
image1194×474 72.3 KB

8

I can't really think of a reason why it would get disabled. Do you have the experimental cloud sync enabled?

If possible you could go to ~/Library/Application Support/BetterTouchTool and copy the 3 files from the previous version and send them to me (andreas@folivora.ai)

For example:
btt_data_store.version_5_130_build_2025012705
btt_data_store.version_5_130_build_2025012705-shm
btt_data_store.version_5_130_build_2025012705-wal

You can also try to quit BTT and just delete the latest copies of these 3 files (i.e.
btt_data_store.version_5_140_build_2025012901
btt_data_store.version_5_140_build_2025012901-shm
btt_data_store.version_5_140_build_2025012901-wal

Then BTT will fall back to the previous ones

9

Not sure what it contains, I think i have some private data there. since I managed to get it working again, I'll hold on sending these for now :sweat_smile:

10

all good! I haven't received similar reports yet, so maybe it was just a weird glitch

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