This discussion is about seeking help for issues with Better Touch Tool actions not working in Chrome and Safari.

[nagatsu.business]

Note:
Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.

---

Describe the bug
"Several actions in Better Touch Tool are not working in Chrome and Safari. Does anyone know a solution?

These actions were functioning in Safari until November 3rd but suddenly stopped working. However, the same actions work in other applications.

I would be grateful if someone could provide a solution!"

---

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):

Trackpad

---

Screenshots
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)

---

Device information:

• Type of Mac: M3 iMac
• macOS version: sonoma 14.11
• BetterTouchTool version: (please post the exact version - not just "the latest one")
  4.318

---

Additional information (e.g. crash logs, related issues, etc.):

[Andreas_Hegenberg]

what kind of actions?

[nagatsu.business]

Thanks for the reply.

Actually every action.

① Swipe down with 3 fingers.
② Tap with 3 fingers.
③ Tap with 4 fingers.
④ Swipe left with 4fingers.
⑤ Click with 3 fingers.

[Andreas_Hegenberg]

these are the triggers, what kind of actions do you have assigned to them?

Is your BTT maybe disabled for Chrome & Safari?

[nagatsu.business]

① Swipe down with 3 fingers.
→ close a tab
command + W

② Tap with 3 fingers.
→ open a new tab
command + T

③ Tap with 4 fingers.
→ take a screenshot
command + Shift + 4

④ Swipe left with 4fingers.
→ Reopen closed tab
command + Shift + T

⑤ Click with 3 fingers.
→ Open Paste which is an app.
command + P

I don't think BTT is disabled for Chrome and Safari.

But I will check just in case.
Where should I check ?

[Andreas_Hegenberg]

If you have added them to your BTT side bar you can check there:

[nagatsu.business]

Can you see attached files?
Sorry it's written in Japanese.

It's not checked second one from the bottom.