This discussion is about seeking help for issues with Better Touch Tool actions not working in Chrome and Safari.

Bug Reports
1

Note:
Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.

Describe the bug
"Several actions in Better Touch Tool are not working in Chrome and Safari. Does anyone know a solution?

These actions were functioning in Safari until November 3rd but suddenly stopped working. However, the same actions work in other applications.

I would be grateful if someone could provide a solution!"

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):

Trackpad

Screenshots
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)

Device information:

  • Type of Mac: M3 iMac
  • macOS version: sonoma 14.11
  • BetterTouchTool version: (please post the exact version - not just "the latest one")
    4.318

Additional information (e.g. crash logs, related issues, etc.):

2

what kind of actions?

3

Thanks for the reply.

Actually every action.

① Swipe down with 3 fingers.
② Tap with 3 fingers.
③ Tap with 4 fingers.
④ Swipe left with 4fingers.
⑤ Click with 3 fingers.

4

these are the triggers, what kind of actions do you have assigned to them?

Is your BTT maybe disabled for Chrome & Safari?

5

① Swipe down with 3 fingers.
→ close a tab
command + W

② Tap with 3 fingers.
→ open a new tab
command + T

③ Tap with 4 fingers.
→ take a screenshot
command + Shift + 4

④ Swipe left with 4fingers.
→ Reopen closed tab
command + Shift + T

⑤ Click with 3 fingers.
→ Open Paste which is an app.
command + P

I don't think BTT is disabled for Chrome and Safari.

But I will check just in case.
Where should I check ?

6

If you have added them to your BTT side bar you can check there:

image
image2544×1622 341 KB

7

Can you see attached files?
Sorry it's written in Japanese.

It's not checked second one from the bottom.

スクリーンショット 2023-11-21 8.23.21
スクリーンショット 2023-11-21 8.23.10