I have the setapp version of better touch tool and I keep getting crashes. I don’t have access to the alpha… Not sure what to do until setapp gets updated.
---
## Translated Report (Full Report Below)
Process: BetterTouchTool \[4263\]
Path: /Applications/Setapp/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.bettertouchtool-setapp
Version: 5.640 (2025091703)
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd \[1\]
Coalition: com.hegenberg.bettertouchtool-setapp \[1627\]
User ID: 501
Date/Time: 2025-11-01 20:21:13.9865 -0600
Launch Time: 2025-11-01 20:20:40.5103 -0600
Hardware Model: Mac14,10
OS Version: macOS 26.1 (25B77)
Release Type: User
Crash Reporter Key: F3EE3A89-1800-E26A-4622-BE404554E4FF
Incident Identifier: 275AC6FA-B5E6-4798-8DBD-75174EFE9E9A
Sleep/Wake UUID: F5A4CC94-46A7-4944-9E28-1A5EF27453CC
Time Awake Since Boot: 1600 seconds
Time Since Wake: 1167 seconds
System Integrity Protection: enabled
Triggered by Thread: 15, Dispatch Queue: com.apple.NSXPCConnection.user.com.hegenberg.BetterTouchToolAppleScriptRunner
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x400000000000bad0 -> 0x000000000000bad0 (possible pointer authentication failure)
Exception Codes: 0x0000000000000001, 0x400000000000bad0
Termination Reason: Namespace SIGNAL, Code 11, Segmentation fault: 11
Terminating Process: exc handler \[4263\]
VM Region Info: 0xbad0 is not in any region. Bytes before following region: 4363879728
REGION TYPE START - END \[ VSIZE\] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
\__TEXT 1041c4000-105b58000 \[ 25.6M\] r-x/r-x SM=COW /Applications/Setapp/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x1821cac34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1821dd028 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x1821d398c mach_msg_overwrite + 484
3 libsystem_kernel.dylib 0x1821cafb4 mach_msg + 24
4 CoreFoundation 0x1822acb90 \__CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1822ab4e8 \__CFRunLoopRun + 1188
6 CoreFoundation 0x18236535c \_CFRunLoopRunSpecificWithOptions + 532
7 HIToolbox 0x18ed68768 RunCurrentEventLoopInMode + 316
8 HIToolbox 0x18ed6ba90 ReceiveNextEventCommon + 488
9 HIToolbox 0x18eef5308 \_BlockUntilNextEventMatchingListInMode + 48
10 AppKit 0x186bbc3c0 \_DPSBlockUntilNextEventMatchingListInMode + 236
11 AppKit 0x1866b5e34 \_DPSNextEvent + 588
12 AppKit 0x187183f44 -\[NSApplication(NSEventRouting) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:\] + 688
13 AppKit 0x187183c50 -\[NSApplication(NSEventRouting) nextEventMatchingMask:untilDate:inMode:dequeue:\] + 72
14 AppKit 0x1866ae780 -\[NSApplication run\] + 368
15 AppKit 0x18669a6dc NSApplicationMain + 880
16 dyld 0x181e45d54 start + 7184
Thread 1:
Thread 2:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x1821cac34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1821dd028 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x1821d398c mach_msg_overwrite + 484
3 libsystem_kernel.dylib 0x1821cafb4 mach_msg + 24
4 CoreFoundation 0x1822acb90 \__CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1822ab4e8 \__CFRunLoopRun + 1188
6 CoreFoundation 0x18236535c \_CFRunLoopRunSpecificWithOptions + 532
7 AppKit 0x186745cb4 \_NSEventThread + 184
8 libsystem_pthread.dylib 0x18220dc08 \_pthread_start + 136
9 libsystem_pthread.dylib 0x182208ba8 thread_start + 8
Thread 3:: JavaScriptCore libpas scavenger
0 libsystem_kernel.dylib 0x1821ce4f8 \__psynch_cvwait + 8
1 libsystem_pthread.dylib 0x18220e0dc \_pthread_cond_wait + 984
2 JavaScriptCore 0x1a4ecfe78 scavenger_thread_main + 1440
3 libsystem_pthread.dylib 0x18220dc08 \_pthread_start + 136
4 libsystem_pthread.dylib 0x182208ba8 thread_start + 8
Thread 4:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x1821cac34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1821dd028 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x1821d398c mach_msg_overwrite + 484
3 libsystem_kernel.dylib 0x1821cafb4 mach_msg + 24
4 CoreFoundation 0x1822acb90 \__CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1822ab4e8 \__CFRunLoopRun + 1188
6 CoreFoundation 0x18236535c \_CFRunLoopRunSpecificWithOptions + 532
7 CoreFoundation 0x1822fea30 CFRunLoopRun + 64
8 JavaScriptCore 0x1a37cc198 WTF::Detail::CallableWrapper<WTF::RunLoop::create(WTF::ASCIILiteral, WTF::ThreadType, WTF::thread::QOS)::$\_0, void>::call() + 244
9 JavaScriptCore 0x1a380ee5c WTF::thread::entryPoint(WTF::thread::NewThreadContext\*) + 260
10 JavaScriptCore 0x1a35d9490 WTF::wtfThreadEntryPoint(void\*) + 16
11 libsystem_pthread.dylib 0x18220dc08 \_pthread_start + 136
12 libsystem_pthread.dylib 0x182208ba8 thread_start + 8
Thread 5:: Log work queue
0 libsystem_kernel.dylib 0x1821cabb0 semaphore_wait_trap + 8
1 WebKit 0x1ac7e26b4 IPC::StreamConnectionWorkQueue::startProcessingThread()::$\_0::operator()() + 44
2 JavaScriptCore 0x1a380ee5c WTF::thread::entryPoint(WTF::thread::NewThreadContext\*) + 260
3 JavaScriptCore 0x1a35d9490 WTF::wtfThreadEntryPoint(void\*) + 16
4 libsystem_pthread.dylib 0x18220dc08 \_pthread_start + 136
5 libsystem_pthread.dylib 0x182208ba8 thread_start + 8
Thread 6:
Thread 7:
Thread 8:
Thread 9:
0 libsystem_kernel.dylib 0x1821cac34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1821dd028 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x1821d398c mach_msg_overwrite + 484
3 libsystem_kernel.dylib 0x1821cafb4 mach_msg + 24
4 CoreFoundation 0x1822acb90 \__CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1822ab4e8 \__CFRunLoopRun + 1188
6 CoreFoundation 0x18236535c \_CFRunLoopRunSpecificWithOptions + 532
7 CoreFoundation 0x1822fea30 CFRunLoopRun + 64
8 MultitouchSupport 0x193d35abc mt_ThreadedMTEntry + 72
9 libsystem_pthread.dylib 0x18220dc08 \_pthread_start + 136
10 libsystem_pthread.dylib 0x182208ba8 thread_start + 8
Thread 10:
Thread 11:
Thread 12:
Thread 13:
Thread 14:
Thread 15 Crashed:: Dispatch queue: com.apple.NSXPCConnection.user.com.hegenberg.BetterTouchToolAppleScriptRunner
0 libobjc.A.dylib 0x181dc0118 objc_release + 8
1 BetterTouchTool 0x1044b4910 0x1041c4000 + 3082512
2 BetterTouchTool 0x1044da34c 0x1041c4000 + 3236684
3 CoreFoundation 0x182297db4 **invoking**\_ + 148
4 CoreFoundation 0x182297c3c -\[NSInvocation invoke\] + 424
5 Foundation 0x183aa6ff4 **NSXPCCONNECTION_IS_CALLING_OUT_TO_REPLY_BLOCK** + 16
6 Foundation 0x184611854 -\[NSXPCConnection \_decodeAndInvokeReplyBlockWithEvent:sequence:replyInfo:\] + 528
7 Foundation 0x184615a14 \__88-\[NSXPCConnection \_sendInvocation:orArguments:count:methodSignature:selector:withProxy:\]\_block_invoke_3 + 188
8 libxpc.dylib 0x181eefe74 \_xpc_connection_reply_callout + 124
9 libxpc.dylib 0x181eefd68 \_xpc_connection_call_reply_async + 96
10 libdispatch.dylib 0x18206aaf4 <deduplicated_symbol> + 16
11 libdispatch.dylib 0x18206eae8 \_dispatch_mach_msg_async_reply_invoke + 340
12 libdispatch.dylib 0x182059350 \_dispatch_lane_serial_drain + 332
13 libdispatch.dylib 0x182059ff8 \_dispatch_lane_invoke + 440
14 libdispatch.dylib 0x182064474 \_dispatch_root_queue_drain_deferred_wlh + 292
15 libdispatch.dylib 0x182063d6c \_dispatch_workloop_worker_thread + 692
16 libsystem_pthread.dylib 0x182209e4c \_pthread_wqthread + 292
17 libsystem_pthread.dylib 0x182208b9c start_wqthread + 8
Thread 16:
Thread 17:
Thread 18:
Thread 19:
Thread 20:
Thread 21:
Thread 22:
Thread 23:
Thread 15 crashed with ARM Thread State (64-bit):
x0: 0x400000000000bad0 x1: 0x0000000000000000 x2: 0x00000001f0315ce0 x3: 0x0000000000000000
x4: 0x0000000000000000 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x8164cef29fd50046 x9: 0x8164cef29fd50046 x10: 0x0000000000001580 x11: 0x0000000000000000
x12: 0x0000000000000031 x13: 0x00000009f96f1300 x14: 0x00000001eebfa558 x15: 0x00000001eebfa558
x16: 0x000000030cdddb30 x17: 0x0000000182269bcc x18: 0x0000000000000000 x19: 0x0000000a048bff00
x20: 0x00000009fad094c0 x21: 0x0000000000000001 x22: 0x0000000000000000 x23: 0x0000000000000000
x24: 0x000000016c0970e0 x25: 0x00000009fad44300 x26: 0x0000000000000000 x27: 0x0000000001030012
x28: 0x00000001f02181c8 fp: 0x000000016c096440 lr: 0x00000001044b4910
sp: 0x000000016c096410 pc: 0x0000000181dc0118 cpsr: 0x00001000
far: 0x400000000000bad0 esr: 0x92000006 (Data Abort) byte read Translation fault
Binary Images:
0x1041c4000 - 0x105b57fff com.hegenberg.bettertouchtool-setapp (5.640) /Applications/Setapp/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x106234000 - 0x106287fff com.ridiculousfish.HexFiend-Framework (2.18.1) /Applications/Setapp/BetterTouchTool.app/Contents/Frameworks/HexFiend.framework/Versions/A/HexFiend
0x1062ec000 - 0x10633bfff com.mixedinkey.MIKMIDI (1.5) <16ddf028-19de-3847-bbd4-8c164b405d1f> /Applications/Setapp/BetterTouchTool.app/Contents/Frameworks/MIKMIDI.framework/Versions/A/MIKMIDI
0x106114000 - 0x10611ffff net.wafflesoftware.ShortcutRecorder.framework.Leopard (*) <1f28ebb9-986a-3e5a-b15c-01183c53a265> /Applications/Setapp/BetterTouchTool.app/Contents/Frameworks/ShortcutRecorder.framework/Versions/A/ShortcutRecorder
0x106138000 - 0x1061b7fff com.mentalfaculty.ensembles (2.9.1) <36a6c99c-16d4-3f47-8040-37cdc7663a02> /Applications/Setapp/BetterTouchTool.app/Contents/Frameworks/Ensembles.framework/Versions/A/Ensembles
0x106384000 - 0x1063dbfff org.sparkle-project.Sparkle (2.2.1) <998f01d4-1e73-3cec-a0c6-5a49be01dbf5> /Applications/Setapp/BetterTouchTool.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
0x1060f0000 - 0x1060f3fff com.hegenberg.BTTPluginSupport (1.0) <8544739d-8d4d-319f-bd3f-e505148b2242> /Applications/Setapp/BetterTouchTool.app/Contents/Frameworks/BTTPluginSupport.framework/Versions/A/BTTPluginSupport
0x1060c8000 - 0x1060cbfff com.potionfactory.LetsMove (1.25) <4cccd167-7048-39ff-a5c4-594f5fa5e57a> /Applications/Setapp/BetterTouchTool.app/Contents/Frameworks/LetsMove.framework/Versions/A/LetsMove
0x11993c000 - 0x119947fff libobjc-trampolines.dylib (*) /usr/lib/libobjc-trampolines.dylib
0x11b4c4000 - 0x11b4dbfff com.apple.iokit.IOHIDLib (2.0.0) <8601b5a6-3858-3948-a06d-47b45d794474> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Contents/MacOS/IOHIDLib
0x11c920000 - 0x11c93ffff com.apple.security.csparser (3.0) /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x11f96c000 - 0x11f977fff com.apple.security.ldapdl (4.0) /System/Library/Security/ldapdl.bundle/Contents/MacOS/ldapdl
0x1334d4000 - 0x133537fff com.apple.AppleMetalOpenGLRenderer (1.0) <7fba6cd5-06ae-37aa-aa67-580c920ea69d> /System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/MacOS/AppleMetalOpenGLRenderer
0x134b08000 - 0x1352c7fff com.apple.AGXMetalG14X (341.11) /System/Library/Extensions/AGXMetalG14X.bundle/Contents/MacOS/AGXMetalG14X
0x1821ca000 - 0x18220649f libsystem_kernel.dylib (*) <9fe7c84d-0c2b-363f-bee5-6fd76d67a227> /usr/lib/system/libsystem_kernel.dylib
0x18224d000 - 0x182793abf com.apple.CoreFoundation (6.9) <3c4a3add-9e48-33da-82ee-80520e6cbe3b> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x18eca7000 - 0x18efa97ff com.apple.HIToolbox (2.1.1) <9ab64c08-0685-3a0d-9a7e-83e7a1e9ebb4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x186696000 - 0x187dc2b9f com.apple.AppKit (6.9) <3c0949bb-e361-369a-80b7-17440eb09e98> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x181e3d000 - 0x181edbf63 dyld (*) /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x182207000 - 0x182213abb libsystem_pthread.dylib (*) /usr/lib/system/libsystem_pthread.dylib
0x1a35d2000 - 0x1a50f0e7f com.apple.JavaScriptCore (21622) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1ab6c0000 - 0x1acbda8bf com.apple.WebKit (21622) <3b55482a-efe2-35a7-b1c9-3f41a823a30b> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x193d31000 - 0x193d76c5f com.apple.MultitouchSupport.framework (9410.2) <81026c7c-a025-329d-9524-df7763bc32ec> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x181db8000 - 0x181e0b48b libobjc.A.dylib (*) <5a0aab4e-0c1a-3680-82c9-43dc4007a6e7> /usr/lib/libobjc.A.dylib
0x183a97000 - 0x184a3a25f com.apple.Foundation (6.9) <00467f1f-216a-36fe-8587-c820c7e0437d> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x181ee0000 - 0x181f34f7f libxpc.dylib (*) <8346be50-de08-3606-9fb6-9a352975661d> /usr/lib/system/libxpc.dylib
0x18204f000 - 0x182095e9f libdispatch.dylib (\*) <8fb392ae-401f-399a-96ae-41531cf91162> /usr/lib/system/libdispatch.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.8G resident=0K(0%) swapped_out_or_unallocated=1.8G(100%)
Writable regions: Total=4.6G written=1042K(0%) resident=1042K(0%) swapped_out=0K(0%) unallocated=4.6G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 384K 3
Activity Tracing 256K 1
AttributeGraph Data 1024K 1
CG image 2448K 81
ColorSync 32K 2
CoreAnimation 4848K 142
CoreData 80K 1
CoreData Object IDs 4112K 2
CoreGraphics 64K 4
CoreGraphics (reserved) 48K 3 reserved VM address space (unallocated)
CoreUI image data 1280K 11
Foundation 16K 1
Image IO 1872K 76
Kernel Alloc Once 96K 3
MALLOC 322.7M 79
MALLOC guard page 3488K 4
SQLite page cache 512K 4
STACK GUARD 56.4M 24
Stack 20.3M 28
VM_ALLOCATE 142.2M 13
VM_ALLOCATE (reserved) 3.9G 1 reserved VM address space (unallocated)
WebKit Malloc 192.1M 5
WebKit Malloc (reserved) 64.0M 1 reserved VM address space (unallocated)
\__AUTH 5985K 682
\__AUTH_CONST 90.1M 1073
\__CTF 824 1
\__DATA 33.5M 1036
\__DATA_CONST 34.7M 1095
\__DATA_DIRTY 8961K 919
\__FONT_DATA 2352 1
\__GLSLBUILTINS 5174K 1
\__INFO_FILTER 8 1
\__LINKEDIT 596.6M 15
\__OBJC_RO 78.3M 1
\__OBJC_RW 2567K 1
\__TEXT 1.2G 1118
\__TEXT (graphics) 48K 1
\__TPRO_CONST 128K 2
mapped file 734.2M 164
page table in kernel 1042K 1
shared memory 9296K 24
=========== ======= =======
TOTAL 7.5G 6626
TOTAL, minus reserved VM space 3.5G 6626
---
## Full Report
{"app_name":"BetterTouchTool","timestamp":"2025-11-01 20:21:17.00 -0600","app_version":"5.640","slice_uuid":"b690cf1f-379c-3b98-b419-8b6dfddf4c94","build_version":"2025091703","platform":1,"bundleID":"com.hegenberg.bettertouchtool-setapp","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 26.1 (25B77)","roots_installed":0,"name":"BetterTouchTool","incident_id":"275AC6FA-B5E6-4798-8DBD-75174EFE9E9A"}
{
"uptime" : 1600,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,10",
"coalitionID" : 1627,
"osVersion" : {
"train" : "macOS 26.1",
"build" : "25B77",
"releaseType" : "User"
},
"captureTime" : "2025-11-01 20:21:13.9865 -0600",
"codeSigningMonitor" : 2,
"incident" : "275AC6FA-B5E6-4798-8DBD-75174EFE9E9A",
"pid" : 4263,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2025-11-01 20:20:40.5103 -0600",
"procStartAbsTime" : 39095930451,
"procExitAbsTime" : 39898748256,
"procName" : "BetterTouchTool",
"procPath" : "/Applications/Setapp/BetterTouchTool.app/Contents/MacOS/BetterTouchTool",
"bundleInfo" : {"CFBundleShortVersionString":"5.640","CFBundleVersion":"2025091703","CFBundleIdentifier":"com.hegenberg.bettertouchtool-setapp"},
"storeInfo" : {"deviceIdentifierForVendor":"CBDB49C5-7CFC-5308-A7A6-B15A7D992F37","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.hegenberg.bettertouchtool-setapp",
"crashReporterKey" : "F3EE3A89-1800-E26A-4622-BE404554E4FF",
"appleIntelligenceStatus" : {"state":"available"},
"developerMode" : 1,
"codeSigningID" : "com.hegenberg.bettertouchtool-setapp",
"codeSigningTeamID" : "DAFVSXZ82P",
"codeSigningFlags" : 570495745,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"codeSigningAuxiliaryInfo" : 0,
"instructionByteStream" : {"beforePC":"kX+wyD8AEOuB/v9UwANf1sADX9ZBbT2QIaA5kb0FABQAAADqbf//VA==","atPC":"EABA+QKufZJREED5MQMQNjAEADYR/nfTkf7/tD8GAPFgAgBUESDg0g=="},
"bootSessionUUID" : "BAE264E3-20C8-4D98-86DE-A5BE1D48B477",
"wakeTime" : 1167,
"sleepWakeUUID" : "F5A4CC94-46A7-4944-9E28-1A5EF27453CC",
"sip" : "enabled",
"vmRegionInfo" : "0xbad0 is not in any region. Bytes before following region: 4363879728\\n REGION TYPE START - END \[ VSIZE\] PRT/MAX SHRMOD REGION DETAIL\\n UNUSED SPACE AT START\\n---> \\n \__TEXT 1041c4000-105b58000 \[ 25.6M\] r-x/r-x SM=COW /Applications/Setapp/BetterTouchTool.app/Contents/MacOS/BetterTouchTool",
"exception" : {"codes":"0x0000000000000001, 0x400000000000bad0","rawCodes":\[1,4611686018427435728\],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x400000000000bad0 -> 0x000000000000bad0 (possible pointer authentication failure)"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":4263},
"vmregioninfo" : "0xbad0 is not in any region. Bytes before following region: 4363879728\\n REGION TYPE START - END \[ VSIZE\] PRT/MAX SHRMOD REGION DETAIL\\n UNUSED SPACE AT START\\n---> \\n \__TEXT 1041c4000-105b58000 \[ 25.6M\] r-x/r-x SM=COW /Applications/Setapp/BetterTouchTool.app/Contents/MacOS/BetterTouchTool",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 15,
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Also crashes like crazy here, specifically on Cmd+Tab invoking Window Switcher.
v. 5,748m MacOS Tahoe.
5.748 is not yet available on setapp.
If you encounter a crash please attach your crashlog, that way I can usually identify what is happening (you can find crashlogs in the macOS console app's crash report section)
Also, if you have a trigger like your "cmd+tab => window switcher" that crashes for you, copy & paste the JSON for the trigger here, so I can try to reproduce it (often it is a very specific setting or similar)
I’ve updated via the “Check For Regular Updates” menu.
I don’t see a crash log, BTT just silently restarts: the icon disappears temporarily from the menu, and the Window Switcher reverts temporarily to the default MacOS switcheroo.
To bring this thread back from the dead:
I downgraded to the last BTT v4 (btt4.9999-2024122702).
No crashes with Window Switcher, all runs smoothly again.
Before downgrading I’ve tried:
-
remove all btt-related caches and settings and start clean, then load my saved setup
-
create completely new setup with only the Window Switcher hotkey
Neither worked, Window Switcher kept silently crashing. -
I’m on MacOS 26 Tahoe, and this in itself is probably big pat of the problem.
-
I run BTT in the simplest configuration, with ‘Do not show popover’.
-
Some of my apps have user-replaced icons (Get Info → paste a new icon).
And I’ve noticed that with some apps if I try to do replace the icon while BTT is running I get endless errors from Finder (sadly, I didnt remeber the exact error). -
It is possible that certain apps tax the GPU, such as it is, more than others (SideFX Houdini, Photoshop).
I hope all this helps pinpoint the problem. I’m almost certain that something changed in Window Switcher fucntionality during the BTT v5 update cycle - it would be great if you can find the time to check, @Andreas_Hegenberg
unfortunately the window switcher in v5 is completely new and unrelated to the old one, thus this won't help much ;-(
However it is very weird because the window switcher is used by many and I haven't had weird reports like this. I'll check whether the user replaced icons might play some role but I kind of doubt it
However the crashreport you posted above was completely unrelated to the window switcher - maybe if you can find more crash reports for BTT in the macOS console app, that could be helpful
Thanks for the swift reply!
The crashreport above was from the original poster, I kinda hijacled the thread as it seemed related to me. Maybe I should move this to a new hread?
In my case I’m not sure that Window Switcher generates any errors - it’s not like a crash with the OS screaming at me, it’s just that I’m reverted to the default task switcher, while BTT silently reloads in the backgound without much fuss.
My case might be an edge one, as it does not happen all the time. Depending on how heavy people window-switch it might be below their annoyance threshold.
What is the best way to save logs? Help→Export Diagnostic Debug Information?
The logs from ~/Library/Application Support/BetterTouchTool would be interesting but they can only be helpful if they are taken after the issue has occured.
However there should be crash reports if BTT silently restarts. You are sure there is nothing in the macOS console app's crash report section?
Hi @Andreas_Hegenberg, I’ve got some logs from the latest version. Looking (incompetently) over them, I realise it might be caused by a corruption in the data BTT queries on my machine - I suppose you will have much better understanding whats going on.
Also, I realise, some things on my machine might be blocked by admin policies - or the weird and wonderful Crowdstrike (not my choice) might be getting in the way.
BTT_CrashLogs.zip (22.8 KB)
Thanks a lot, these are helpful. They will be fixed in the next alpha.
In my SetApp-Version 5.750 on Tahoe 26.0 and 26.1 permanent crashes after using the key-sequence ‘Cmd-Option’, which worked perfectly in the past. Crashlog attched. Thanks for your help
BetterTouchTool-2025-11-21-091755.ips (43.4 KB)
Thanks!