Streamdeck hotkeys not being picked up

Bugs or Unexpected Behavior
1

I have an Elgato Streamdeck (aka, a bunch of buttons that send keystrokes) and while I can send in a keystroke and have Alfred's keyboard shortcuts respond when I do this with keyboard shortcut setup using BetterTouchTool it doesn't do anything (but the keyboard shortcut works when used on my keyboard). I have tried running the shortcut in both normal mode as well as legacy but with the same effect. I have a working solution with Alfred but I'd prefer to use BetterTouch if possible.

This seems like a bug to me but possibly I'm missing something. In any event, the Elgato Streamdeck is getting quick popular these days so might be good to have a compact answer here on how people can marry the two.

Describe the bug
A clear and concise description of what the bug is.

  • macOS version: 10.15.6
  • BetterTouchTool version: 3.402
2

I have this problem as well.

I have two Stream Deck hotkey buttons.

One sends the activation hotkey combination for the app HazeOver which receives it just fine.

The second I intend to have trigger a BetterTouchTool action. When I make the hotkey combo "manually" with the keyboard, the BTT action fires just fine. When I press the Stream Deck button that is supposed to send this hotkey combo, BTT does not respond. So I know that my action is configured to fire with the combo I want and to perform the action I want because it does so when invoked manually. However, it won’t trigger from Stream Deck input from a Stream Deck hotkey action configured in precisely the same way as one that will successfully trigger the "native" activation combo for HazeOver…

3

Also having this issue. Weirdest thing is it worked last night. Stopped working today.

4

I figured out a way to do it...bit of a PITA...

Anyway use website buttons on the Stream Deck and this: Using HTTP Requests / Webserver · GitBook

http://your_ip:your_port/execute_assigned_actions_for_trigger/?uuid=blahblah

Tip right click on trigger in BTT...copy link to activate trigger...change btt:// to http://your_ip:your_port/

1 Like
5

I'm having this issue as well and would love a solution. Thanks @SiMcCaffrey for the webserver workaround, but I'd prefer not to run BTT's web server just to accomplish this.

@Andreas_Hegenberg can you offer any insight? Can one mac app not send a keyboard shortcut to another mac app?