◉ Stream Deck buttons after waking from sleep issues.

Bugs or Unexpected Behavior
1

I have an issue with stream deck buttons created in BTT not updating data (AFTER WAKING FROM SLEEP) until I switch screens or restart BTT and Stream Deck software. I created a button to refresh the button on press (code below), and that doesnt work either. Any help with this issue?

tell application "BetterTouchTool"
refresh_widget "xxxxxxxxxxxxxxCE-5275A73FBCD4"
end tell

2

Created a few notification style buttons (New mail, messages, AirPods battery levels)

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IMG_42581920×1440 163 KB

3

Same issue - did you ever resolve this?

4

Yes, same issue. I have to reset stream deck software in order to get updated info.

5

BTT tries to auto restart the elgato app when it discovers the connection has been invalidated, unfortunately that sometimes doesn’t work.
(and in general is not a good solution, but unfortunately the Stream Deck API is missing a small but important part that would make it work seamlessly.

6

I added a restart button on my stream deck, but I often forget to hit it after PC wakes from sleep. AWESOME integration anyway!

7

Ah, well if a reset of elgato works, I'll just use create an automation to quit and reopen Streamdeck every time the computer wakes from sleep! Works for me.

8

@Andreas_Hegenberg I meet the same issue. I have to restart BTT to make it work again.

I check Logs in Variables & Scripting. It appears that BTT has already caught the key events from StreamDeck when I press button. However, BTT doesn’t execute StreamDeck trigger.

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There are two BTT button on StreamDeck (plugin mode). Button A is configured a named trigger to lock screen. Button B is configured to show a HUD message.

Workaround 1:

  1. Press Button A. The system is locked. It works on first time.
  2. Login system to unlock.
  3. Press Button A. It doesn’t work.
  4. Restart BTT or StreamDeck software. Button A works again.

Workaround 2:

  1. Press Button A. The system is locked. It works on first time.
  2. Login system to unlock.
  3. Press Button A. It doesn’t work.
  4. Press Button B several times.
  5. Press Button A. It works again.
9

Screenshot 2025-12-01 at 3.41.28 PM

Wrote this script/trigger. When Mac wakes from sleep, it kills process and restarts. Works 100% of the time now!

-- Fully safe restart of Stream Deck after wake

-- Force-quit Stream Deck if running (no AppleScript commands)
do shell script "pkill -f 'Stream Deck' || true"

-- Wait for the system to finish waking
delay 3

-- Attempt launch up to 5 times
set launched to false
repeat 5 times
	do shell script "open -a 'Elgato Stream Deck'"
	delay 2
	
	-- Check only the process list (safe)
	set isRunning to (do shell script "pgrep -f 'Stream Deck' || true")
	if isRunning is not "" then
		set launched to true
		exit repeat
	end if
end repeat
1 Like
10

Same issue in « plugin mode » : after mac is awaked / unlocked, streamdeck buttons don’t correct my shows and/or pressing them doesn’t trigger the BTT action

My workaround : I added a custom trigger in BTT « after unlock » and added action « restant btt »

It works great