Shortcuts - Magic Keyboard v. MacBook Air Keyboard

I have an app-specific keyboard shortcut that is tied to the following: ⇧fnT. For some reason, it works perfectly on my MacBook Air's keyboard, but almost never works on my Magic Keyboard (i.e., if I get lucky and press it a thousand times, sometimes it will occasionally work). Does anyone have any idea what could be causing the problem?

To date, I've tried every variation of possible trigger conditions in BTT, checked for potential system and app shortcut conflicts, verified that it's not triggering some secure-related setting in the app, checked keyboard settings in System Preferences to make sure the modifier keys are set up the same way on both keyboards (internal and Magic Keyboard), verified that BTT is not using any old keyboard settings, and restarted my computer a few times. I have no idea what to check next?

Thanks for any help you can lend!

Device information:

  • Type of Mac: MacBook Air (13-inch, 2017)
  • macOS version: Catalina 10.15.1
  • BetterTouchTool version: 3.209 (1386)
  • Magic Keyboard Model A1314 (English)
  • App Shortcut is being used with: DEVONthink 3

@Andreas_Hegenberg Any ideas?:pray:

This issue driving me :crazy_face:

Thanks!

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