Send Shortcut to Specific App VLC

Note:
Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.


Describe the bug
A clear and concise description of what the bug is. Any bug reports that contain insults against me or my software will be deleted without warning (unfortunately this has become necessary to mention here).

I have set up keyboard shortcuts to send the left and right arrow keys to VLC when I press the prev and next media keys respectively. This modifies the functionality of the media keys to skip backward/forward in time instead of going to the prev/next track.

These two keyboard shortcuts are in an a group that has the condition: BTTCurrentlyPlayingApp is org.videolan.vlc

However, the mapping sometimes fails to trigger resulting in the default behaviour where VLC goes to the prev/next track. May I know how I can check whether this issue is because BetterTouchTool is having trouble intercepting the keypress in time? I have installed the Process Priority Helper Tool but it has not resolved the issue.


Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.): Keyboard


Screenshots
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Device information:

  • Type of Mac: Macbook Pro
  • macOS version: 13.4.1
  • BetterTouchTool version: 4.272

Additional information (e.g. crash logs, related issues, etc.):

maybe for some reason the condition is not true in this case? (The BTTCurrentlyPlayingApp is updated based on the system now playing notifications - however they also include things like browsers etc., so if you play a video or something in your browser it might override the currently playing app)

Sorry, I forgot to add that I had also checked that the condition is true when the issue happens.