Request for Refund Due to Incorrect Payment Email

May I confirm if it is appropriate to ask about this issue here?

I mistakenly made a payment using an invalid email address and previously sent a refund request via email, but I have not received a response.
Therefore, I am reaching out here for assistance.

The incorrect email used was invalid, so I kindly request the cancellation of that payment.
Refund request email: jhye92@gmail.com

I am currently using the service successfully with a new email.
I would greatly appreciate your prompt assistance with the refund.

Thank you!

I have already refunded this on Thu 23rd Jan 2025