Repeatedly Crashing when opening config

BetterToucher · October 26, 2023, 10:54pm

Every time I try to open the "Configuration" for BTT, either through clicking on the app icon or through the menu bar, it crashes before the app window even appears. I've restarted my system, redownloaded BTT app to replace the former version, and installed the alpha version via the menu bar, but none of that changed anything. I'm not using any input devices besides the built in keyboard and trackpad. Right before the crashing started happening, I was editing and configuring a floating menu. I used the downloadable preset for chatGPT from the list of developer approved presets, but I changed a lot of the appearance and triggers etc. I was specifically messing with different ways to activate and deactivate the resize on hover for the floating menu to appear from behind the notch on hover (though through the floating menu trigger and not the old notch-type triggers). I did have several different versions of this preset in my column of triggers (some for testing and 1 for everyday-use), though I almost always only had one enabled at a time. The BTT menu bar icon still appears at login, and some of the functions still work. I can still snap windows and use all of my keyboard shortcuts, but the floating menus do not work and neither does some of my space-changing shortcuts. I turned on SafeMode for BTT through terminal using a command I found in another Bug Report on this forum, but the repeated crashing still occurred upon opening config window. Disabling all of my other 3rd party configuration apps (like apple shortcuts, text sniper, etc) didn't change anything.

Summary

Model Name: MacBook Pro 14in, 2021
Model Identifier: MacBookPro18,3
Model Number: Z15G001XPLL/A
Chip: Apple M1 Pro
Total Number of Cores:8 (6 performance and 2 efficiency)|
Memory: 16 GB
macOS Sonoma 14.0 (23A344)
Kernel Version: Darwin 23.0.0

Translated Report (Full Report Below)

Process: BetterTouchTool [20346]
Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 4.299 (42990)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-10-26 17:36:56.9688 -0500
OS Version: macOS 14.0 (23A344)
Report Version: 12
Anonymous UUID: CEEC3582-5A56-193B-FCA3-D16162C8611F

Sleep/Wake UUID: 80D38DEE-9E6E-4165-B843-93280FEF41C4

Time Awake Since Boot: 18000 seconds
Time Since Wake: 1282 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000100ade7f8

Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [20346]

Thread 0 Crashed:: Dispatch 0 BetterTouchTool 1 BetterTouchTool 2 BetterTouchTool 3 BetterTouchTool 4 AppKit 5 AppKit 6 AppKit 7 AppKit 8 AppKit 9 AppKit 10 AppKit 11 AppKit 12 AppKit 13 AppKit 14 AppKit 15 AppKit 16 AppKit 17 AppKit 18 AppKit 19 AppKit 20 AppKit 21 AppKit 22 AppKit 23 AppKit 24 AppKit 25 AppKit 26 AppKit 27 AppKit 28 AppKit 29 AppKit 30 AppKit 31 AppKit 32 AppKit 33 AppKit 34 AppKit 35 AppKit 36 AppKit 37 AppKit 38 AppKit 39 AppKit 40 AppKit 41 AppKit 42 AppKit 43 AppKit 44 AppKit 45 AppKit 46 AppKit 47 AppKit 48 AppKit 49 AppKit 50 AppKit 51 AppKit 52 AppKit 53 AppKit 54 AppKit 55 AppKit 56 AppKit 57 AppKit 58 AppKit 59 AppKit 60 AppKit 61 AppKit 62 AppKit 63 AppKit 64 AppKit 65 AppKit 66 AppKit 67 AppKit 68 QuartzCore 69 QuartzCore 70 AppKit 71 AppKit 72 CoreFoundation 73 CoreFoundation 74 CoreFoundation 75 CoreFoundation 76 HIToolbox 77 HIToolbox 78 HIToolbox 79 AppKit 80 AppKit 81 AppKit 82 AppKit 83 dyld queue: com.apple.main-thread
0x100ade7f8 0x1005ac000 + 5449720
0x100ac7c30 0x1005ac000 + 5356592
0x100a6ee90 0x1005ac000 + 4992656
0x100a6faa0 0x1005ac000 + 4995744
0x18c0e593c -[NSTableView(NSTableViewViewBased) _delegate_viewForTableColumn:row:] + 96
0x18c03d640 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 96
0x18c03cde4 -[NSTableRowData _addViewToRowView:atColumn:row:] + 232
0x18c03af28 -[NSTableRowData _initializeRowView:atRow:] + 332
0x18c039b74 -[NSTableRowData _preparedRowViewForRow:storageHandler:] + 120
0x18c039a58 -[NSTableRowData _addRowViewForVisibleRow:withPriorView:] + 268
0x18c039880 -[NSTableRowData _addRowViewForVisibleRow:] + 316
0x18c039094 -[NSTableRowData _updateVisibleRowEntries] + 624
0x18c1e43e0 __59-[NSTableRowData _automaticRowHeightsUpdateVisibleRowViews]_block_invoke + 44
0x18cb6d440 -[NSTableRowData _keepTopRowStableAtLeastOnce:andDoWorkUntilDone:] + 256
0x18c038b30 -[NSTableRowData updateVisibleRowViews] + 568
0x18c0381fc -[NSTableView layout] + 148
0x18ca3bbd0 ___NSViewLayout_block_invoke + 592
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff78f4 _NSViewLayout + 96
0x18ca321c0 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 364
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32304 __36-[NSView _layoutSubtreeWithOldSize:]_block_invoke + 688
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7888 -[NSView _layoutSubtreeWithOldSize:] + 100
0x18ca32ca8 __56-[NSView _layoutSubtreeIfNeededAndAllowTemporaryEngine:]_block_invoke + 796
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff7448 -[NSView _layoutSubtreeIfNeededAndAllowTemporaryEngine:] + 100
0x18bff2dc4 NSPerformVisuallyAtomicChange + 108
0x18bff73d8 -[NSView layoutSubtreeIfNeeded] + 96
0x18ccdcfd0 -[NSWindow(NSConstraintBasedLayoutInternal) _layoutViewTree] + 104
0x18ccdd158 -[NSWindow(NSConstraintBasedLayoutInternal) layoutIfNeeded] + 240
0x18c056008 __NSWindowGetDisplayCycleObserverForLayout_block_invoke + 364
0x18c0555a4 NSDisplayCycleObserverInvoke + 168
0x18c055200 NSDisplayCycleFlush + 644
0x190853750 CA::Transaction::run_commit_handlers(CATransactionPhase) + 120
0x190852510 CA::Transaction::commit() + 320
0x18c0d9298 __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 272
0x18ca773c8 ___NSRunLoopObserverCreateWithHandler_block_invoke + 64
0x1887d70cc CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 36
0x1887d6fb8 __CFRunLoopDoObservers + 532
0x1887d65e8 __CFRunLoopRun + 776
0x1887d5c2c CFRunLoopRunSpecific + 608
0x192d2e448 RunCurrentEventLoopInMode + 292
0x192d2e284 ReceiveNextEventCommon + 648
0x192d2dfdc _BlockUntilNextEventMatchingListInModeWithFilter + 76
0x18bfb0f90 _DPSNextEvent + 660
0x18c784b94 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716
0x18bfa443c -[NSApplication run] + 476
0x18bf7b708 NSApplicationMain + 880
0x188381058 start + 2224

Thread 1:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x1886ba8b4 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1886ccd30 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1886c34f0 mach_msg_overwrite + 476
3 libsystem_kernel.dylib 0x1886bac38 mach_msg + 24
4 CoreFoundation 0x1887d7ed0 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1887d6798 __CFRunLoopRun + 1208
6 CoreFoundation 0x1887d5c2c CFRunLoopRunSpecific + 608
7 CFNetwork 0x18dbba390 0x18d95d000 + 2478992
8 Foundation 0x1898d7d14 NSThread__start + 716
9 libsystem_pthread.dylib 0x1886fb034 _pthread_start + 136
10 libsystem_pthread.dylib 0x1886f5e3c thread_start + 8

Thread 6:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 7:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 8:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x1886ba8b4 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1886ccd30 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1886c34f0 mach_msg_overwrite + 476
3 libsystem_kernel.dylib 0x1886bac38 mach_msg + 24
4 CoreFoundation 0x1887d7ed0 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1887d6798 __CFRunLoopRun + 1208
6 CoreFoundation 0x1887d5c2c CFRunLoopRunSpecific + 608
7 AppKit 0x18c0da8e0 _NSEventThread + 144
8 libsystem_pthread.dylib 0x1886fb034 _pthread_start + 136
9 libsystem_pthread.dylib 0x1886f5e3c thread_start + 8

Thread 9:: JavaScriptCore libpas scavenger
0 libsystem_kernel.dylib 0x1886be0ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x1886fb5fc _pthread_cond_wait + 1228
2 JavaScriptCore 0x1a57d1664 scavenger_thread_main + 1316
3 libsystem_pthread.dylib 0x1886fb034 _pthread_start + 136
4 libsystem_pthread.dylib 0x1886f5e3c thread_start + 8

Thread 10:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 11:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 12:
0 libsystem_pthread.dylib 0x1886f5e28 start_wqthread + 0

Thread 13:: com.apple.coreanimation.render-server
0 libsystem_kernel.dylib 0x1886ba8b4 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1886ccd30 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1886c34f0 mach_msg_overwrite + 476
3 libsystem_kernel.dylib 0x1886bac38 mach_msg + 24
4 QuartzCore 0x19089738c CA::Render::Server::server_thread(void*) + 544
5 QuartzCore 0x19089715c thread_fun(void*) + 32
6 libsystem_pthread.dylib 0x1886fb034 _pthread_start + 136
7 libsystem_pthread.dylib 0x1886f5e3c thread_start + 8

Thread 14:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x1886ba8b4 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1886ccd30 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1886c34f0 mach_msg_overwrite + 476
3 libsystem_kernel.dylib 0x1886bac38 mach_msg + 24
4 CoreFoundation 0x1887d7ed0 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1887d6798 __CFRunLoopRun + 1208
6 CoreFoundation 0x1887d5c2c CFRunLoopRunSpecific + 608
7 CoreFoundation 0x188853a50 CFRunLoopRun + 64
8 JavaScriptCore 0x1a43d0bd8 WTF::Detail::CallableWrapper<WTF::RunLoop::create(char const*, WTF::ThreadType, WTF::QOS)::$_1, void>::call() + 52
9 JavaScriptCore 0x1a43ec5c0 WTF::entryPoint(WTF::NewThreadContext*) + 244
10 JavaScriptCore 0x1a423cb3c WTF::wtfThreadEntryPoint(void*) + 16
11 libsystem_pthread.dylib 0x1886fb034 _pthread_start + 136
12 libsystem_pthread.dylib 0x1886f5e3c thread_start + 8

Thread 15:
0 libsystem_kernel.dylib 0x1886ba8b4 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1886ccd30 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1886c34f0 mach_msg_overwrite + 476
3 libsystem_kernel.dylib 0x1886bac38 mach_msg + 24
4 CoreFoundation 0x1887d7ed0 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1887d6798 __CFRunLoopRun + 1208
6 CoreFoundation 0x1887d5c2c CFRunLoopRunSpecific + 608
7 CoreFoundation 0x188853a50 CFRunLoopRun + 64
8 MultitouchSupport 0x196dfd638 mt_ThreadedMTEntry + 72
9 libsystem_pthread.dylib 0x1886fb034 _pthread_start + 136
10 libsystem_pthread.dylib 0x1886f5e3c thread_start + 8

Thread 16:: CVDisplayLink
0 libsystem_kernel.dylib 0x1886be0ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x1886fb628 _pthread_cond_wait + 1272
2 CoreVideo 0x19107468c CVDisplayLink::waitUntil(unsigned long long) + 328
3 CoreVideo 0x191073758 CVDisplayLink::runIOThread() + 504
4 libsystem_pthread.dylib 0x1886fb034 _pthread_start + 136
5 libsystem_pthread.dylib 0x1886f5e3c thread_start + 8

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x000000010154f340 x3: 0x00000001982b8114
x4: 0x000000016f84f1c8 x5: 0x000000016f84f1c0 x6: 0x0000000000000001 x7: 0x0000000000000000
x8: 0x00000001df9c13e0 x9: 0x0000000000000000 x10: 0x000000012079049c x11: 0x00000000000000ff
x12: 0x000000000000001c x13: 0x00000001200f3db0 x14: 0x0a00000101553085 x15: 0x0000000101553080
x16: 0x0000000301f62234 x17: 0x000000000000001c x18: 0x0000000000000000 x19: 0x0000000000000000
x20: 0x00006000010cca00 x21: 0x0000000101550560 x22: 0x0000600002088e40 x23: 0x000000016f84f510
x24: 0x00000001015a80d8 x25: 0x00000001d84e9298 x26: 0x0000000110ca0040 x27: 0x00000001e156f300
x28: 0x00000001200a5600 fp: 0x000000016f84f610 lr: 0x0000000100ade1ec
sp: 0x000000016f84f510 pc: 0x0000000100ade7f8 cpsr: 0x40001000
far: 0x00000001de8b3858 esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
0x1045ec000 - 0x1045effff com.apple.PlacesKit.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.PlacesKit.axbundle/Versions/A/com.apple.PlacesKit
0x1045d0000 - 0x1045d3fff com.apple.ToneKit.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.ToneKit.axbundle/Versions/A/com.apple.ToneKit
0x104554000 - 0x104557fff com.apple.ContactsUI.axbundle (1.0) <62e75368-69b5-3935-86a8-75513adf1101> /System/Library/Accessibility/BundlesBase/com.apple.ContactsUI.axbundle/Versions/A/com.apple.ContactsUI
0x104584000 - 0x104587fff com.apple.CharacterPicker.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.CharacterPicker.axbundle/Versions/A/com.apple.CharacterPicker
0x104508000 - 0x104513fff com.apple.PhotosUICore.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.PhotosUICore.axbundle/Versions/A/com.apple.PhotosUICore
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0x1043b8000 - 0x1043bffff com.apple.AddressBook.framework.axbundle (1.0) <196d4add-d234-3a56-aa8a-20d5db09bb44> /System/Library/Accessibility/BundlesBase/com.apple.AddressBook.framework.axbundle/Versions/A/com.apple.AddressBook.framework
0x1042e4000 - 0x1042ebfff com.apple.MapKit.axbundle (1.0) <0d573c66-24fb-33d4-845c-00f5f4f425cb> /System/Library/Accessibility/BundlesBase/com.apple.MapKit.axbundle/Versions/A/com.apple.MapKit
0x10439c000 - 0x10439ffff com.apple.LinkPresentation.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.LinkPresentation.axbundle/Versions/A/com.apple.LinkPresentation
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0x10437c000 - 0x10437ffff com.apple.securityinterface.axbundle (1.0) <3442890a-cfa0-316b-b4f2-3b3f077e4265> /System/Library/Accessibility/BundlesBase/com.apple.securityinterface.axbundle/Versions/A/com.apple.securityinterface
0x1040f0000 - 0x1040f3fff com.apple.ShareKit.axbundle (1.0) <28d43598-bd64-3999-a26e-fe1fc48b11b3> /System/Library/Accessibility/BundlesBase/com.apple.ShareKit.axbundle/Versions/A/com.apple.ShareKit
0x10435c000 - 0x10435ffff com.apple.AppKit.axbundle (1.0) <4b5f2f01-b699-39f7-9f5a-2ca814cf37cc> /System/Library/Accessibility/BundlesBase/com.apple.AppKit.axbundle/Versions/A/com.apple.AppKit
0x104330000 - 0x10433bfff com.apple.VisionKitCore.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.VisionKitCore.axbundle/Versions/A/com.apple.VisionKitCore
0x1040c4000 - 0x1040c7fff com.apple.frameworks.preferencepanessupport.axbundle (1.0) <6ce7c7fe-a367-3d59-a3d5-f46de49e4edd> /System/Library/Accessibility/BundlesBase/com.apple.frameworks.preferencepanessupport.axbundle/Versions/A/com.apple.frameworks.preferencepanessupport
0x10406c000 - 0x10406ffff com.apple.imageKit.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.imageKit.axbundle/Versions/A/com.apple.imageKit
0x104098000 - 0x10409ffff com.apple.Photos.axbundle (1.0) /System/Library/Accessibility/BundlesBase/com.apple.Photos.axbundle/Versions/A/com.apple.Photos
0x106fa4000 - 0x106fa7fff com.apple.AnnotationKit.axbundle (1.0) <6ce8f4f3-7d01-314e-91c3-60dc46cfa5ae> /System/Library/Accessibility/BundlesBase/com.apple.AnnotationKit.axbundle/Versions/A/com.apple.AnnotationKit
0x168000000 - 0x1688d7fff com.apple.audio.codecs.Components (7.0) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x12170c000 - 0x121777fff com.apple.AppleMetalOpenGLRenderer (1.0) <6be4f969-3ed9-3fb3-ba0c-5f4b51fc4b07> /System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/MacOS/AppleMetalOpenGLRenderer
0x1047f0000 - 0x10480ffff com.apple.security.csparser (3.0) /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x104134000 - 0x104137fff com.apple.icloud.drive.fileprovider.override (1.0) /System/Library/Frameworks/FileProvider.framework/OverrideBundles/iCloudDriveFileProviderOverride.bundle/Contents/MacOS/iCloudDriveFileProviderOverride
0x1041bc000 - 0x1041dbfff com.apple.findersync.fileprovideroverride.FinderSyncCollaborationFileProviderOverride (14.0) <8aa4e01d-9ec9-3ceb-858f-c539f92d947e> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FinderSyncCollaborationFileProviderOverride.bundle/Contents/MacOS/FinderSyncCollaborationFileProviderOverride
0x10411c000 - 0x104123fff com.apple.FileProviderOverride (1681.1.8) /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FileProviderOverride.bundle/Contents/MacOS/FileProviderOverride
0x105678000 - 0x10568ffff com.apple.iokit.IOHIDLib (2.0.0) <5da5d667-3c41-38e0-869b-05d83af89d83> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Contents/MacOS/IOHIDLib
0x101a48000 - 0x101a53fff libobjc-trampolines.dylib () <562f95b3-8118-3d61-a13f-34e819dd863d> /usr/lib/libobjc-trampolines.dylib
0x101c3c000 - 0x101c8bfff com.mixedinkey.MIKMIDI (1.5) <16ddf028-19de-3847-bbd4-8c164b405d1f> /Applications/BetterTouchTool.app/Contents/Frameworks/MIKMIDI.framework/Versions/A/MIKMIDI
0x101b3c000 - 0x101b47fff net.wafflesoftware.ShortcutRecorder.framework.Leopard () <1f28ebb9-986a-3e5a-b15c-01183c53a265> /Applications/BetterTouchTool.app/Contents/Frameworks/ShortcutRecorder.framework/Versions/A/ShortcutRecorder
0x101b60000 - 0x101bb7fff org.sparkle-project.Sparkle (2.2.1) <998f01d4-1e73-3cec-a0c6-5a49be01dbf5> /Applications/BetterTouchTool.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
0x101e90000 - 0x101f0ffff com.mentalfaculty.ensembles (2.6) /Applications/BetterTouchTool.app/Contents/Frameworks/Ensembles.framework/Versions/A/Ensembles
0x101b20000 - 0x101b23fff com.hegenberg.BTTPluginSupport (1.0) <8544739d-8d4d-319f-bd3f-e505148b2242> /Applications/BetterTouchTool.app/Contents/Frameworks/BTTPluginSupport.framework/Versions/A/BTTPluginSupport
0x101af0000 - 0x101af3fff com.potionfactory.LetsMove (1.25) <4cccd167-7048-39ff-a5c4-594f5fa5e57a> /Applications/BetterTouchTool.app/Contents/Frameworks/LetsMove.framework/Versions/A/LetsMove
0x1005ac000 - 0x10132bfff com.hegenberg.BetterTouchTool (4.299) <63b3ecac-f71a-3624-8072-647fd1c7d4c1> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x18bf77000 - 0x18d287fff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x18875a000 - 0x188c30fff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.7G resident=0K(0%) swapped_out_or_unallocated=1.7G(100%)
Writable regions: Total=5.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=5.8G(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG image 2064K 44
ColorSync 704K 33
CoreAnimation 4624K 131
CoreData 80K 1
CoreData Object IDs 4112K 2
CoreGraphics 32K 2
CoreImage 16K 1
CoreServices 8960K 4
CoreUI image data 3808K 30
Foundation 16K 1
Image IO 208K 11
Kernel Alloc Once 32K 1
MALLOC 1.6G 72
MALLOC guard page 480K 30
SQLite page cache 768K 6
STACK GUARD 56.3M 17
Stack 17.0M 19
VM_ALLOCATE 128.2M 16
VM_ALLOCATE (reserved) 3.9G 1 reserved VM address space (unallocated)
WebKit Malloc 192.1M 4
__AUTH 4164K 558
__AUTH_CONST 40.3M 812
__CTF 824 1
__DATA 21.6M 814
__DATA_CONST 42.0M 833
__DATA_DIRTY 2782K 305
__FONT_DATA 2352 1
__GLSLBUILTINS 5174K 1
__INFO_FILTER 8 1
__LINKEDIT 890.5M 34
__OBJC_RO 70.6M 1
__OBJC_RW 2153K 1
__TEXT 895.3M 854
dyld private memory 272K 2
libnetwork 128K 8
mapped file 250.6M 112
shared memory 896K 16
=========== ======= =======
TOTAL 8.1G 4783
TOTAL, minus reserved VM space 4.2G 4783

Full Report

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BetterToucher · October 26, 2023, 11:00pm

Update: Deleting the BTT folder in /Application Support and then reimporting the preset fixed it for now. But please let me know if there's something I can do to prevent this from reoccurring.

Andreas_Hegenberg · October 27, 2023, 6:47am

Do you possibly still have a copy of that folder?
From the crash it looks like it was crashing when trying to render a floating menu preview, but I can't see what exactly caused it to crash. With the folder I would be able to reproduce it.

Brooklyn_Candos · October 30, 2023, 3:23pm

Hi Andreas,

i have the same issue since the prev. update.

I attached my Application Support / BTT folder. I removed the license file. If there is any sensitive data still, pls feel free to delete the post.

Andreas_Hegenberg · October 30, 2023, 3:41pm

thank you, I’ll check what’s wrong!

Andreas_Hegenberg · October 30, 2023, 3:47pm

Should be fixed in 4.306 alpha (uploading now)

Brooklyn_Candos · October 30, 2023, 3:49pm

I remember one thing from 2-3 prev. versions. Scheduled triggers stoped working. And the area showing the next executions was empty. Than i updated and couldn't open configuration anymore. Maybe it's a hint

Andreas_Hegenberg · October 30, 2023, 3:54pm

I think it was due to a bug in the Floating Menu section. When a menu was added but disabled, the layouting system threw an error, crashing BTT.

BetterToucher · November 1, 2023, 2:54am

I just logged in to let you know it happened again right after I disabled a floating menu, but looks like you already found it. I upgraded to the alpha you suggested and all is well now. Thanks!