Hello,
I placed an order for BetterTouchTool in late September and submitted a refund request via email. I’ve followed up with three emails, but I have not yet received a response.
Could the official support team kindly assist with this? It’s possible that my emails were missed or filtered into your spam folder.
Thank you very much for your help.
Best regards,
Ai You
Sorry, I don't do refunds anymore outside the EU - unless there is a very specific reason (e.g. double purchase). Refunds have been abused too much and every refund costs me money (because I still pay all the payment processing related fees). That's why there is a 45 day trial version.
I think BTT could consider raising its price a bit. There's a similar software on Windows called Quiker that costs $20 a year.