Purchased BTT Lifetime Licence but Didn't Recieved email

Configuration Help & General Discussion
1

Andreas, I purchased BTT lifetime licence, but didn't received any mail or order details.

Please look into this.

@Andreas_Hegenberg

2

now I am doubting whether i mis-spelled my email.

The final page just showed this,

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Please help, I am having lot of anxiety right now

3

I tried again, @Andreas_Hegenberg the auto-fill input the email correctly, but there is one type, I have missed l in gmail.com

so it gmai.com instead of gmail.com

Please see this in your end.

Waiting for your response.

4

I have sent you an email regarding the same things @Andreas_Hegenberg

Please look into this :folded_hands: :folded_hands:

5

I have fixed the typo and re-sent the license!

6

You are awesome.

7

@Andreas_Hegenberg How many machines can I run the app?

8

all where you are the main user!

9

what do you mean by main user?
Apple ID must be same?

10

no, apple id doesn’t matter as long as you are the main user of the machine.

11

Not sure if I understand...what do you mean by main user?
How will the app find that I am main user?

12

don’t worry about it, unless the license is shared with others it will work. (sharing the license with others is obviously not allowed)

13

Okay...I don’t have such need at the moment. But in future if such thing happens, I wanted to know what is the process?

14

1 additional shared family computer is allowed, for sharing with more people you’d need to purchase additional licenses (see the license terms on folivora.ai - Great Tools for your Mac!)

15

It would be my machine only. But how would the app know it?
That was my doubt.

16

Like i would install the BTT app in my new machine (if that happen)

And the open the activation link from my email?

or export the licence from my machine and transfer it to the new machine and activate?

17

yep that is the easiest way! Alternatively double click the license file :slight_smile:

18

Thanks.

@Andreas_Hegenberg now that ipadOS26 is here.
Do you have plans to create something for ios?

There is no reliable clipboard maneger in ios and ipadOS at the moment. You can fill the gap. I am using ipadOS 26, I guess you should thibk about creating something for ipadOS as well...the experience is getting close to macOS

19

Also I updated to latest, alpha version, crashing too much, is there way to roll back to stable version

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