Problems with bank when renewing my license

Hi guys,

Had some good years with BTT until my license was completed. Then, I waited for some discount before purchasing a new license. With Black Friday, I tried to bought a new license, but today I looked at my bank and something went wrong with the payment from my banks side.

Is there any possibility to try it again under the same conditions?

I am looking forward to receive a reply.

Greetings,
Sander