Payment did not work

Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS from the "User Diagnostic Reports" section.

Describe the bug
A clear and concise description of what the bug is. Any bug reports that contain insults against me or my software will be deleted without warning (unfortunately this has become necessary to mention here).
hello, I paid for the 10$ service for better touch tool and it didn't show up in my email I believe but in the right email and the purchase did go through



If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)

Device information:

  • Type of Mac: MacBook pro intel 19 (2019) 16"
  • macOS version: sonoma
  • BetterTouchTool version: (please post the exact version -4.401)

Additional information (e.g. crash logs, related issues, etc.):

according to your screenshot this is a pending charge, so for some reason the order did not go through. Depending on the bank the pending charge will go away after a few days (some banks take longer than others).

For payment rated questions best contact my reseller via