New Trackpad doesn't work with BTT

Bugs or Unexpected Behavior
1

Hi there,

i just switched my probably 10 year old gen 1 magic trackpad to the newest model and BTT doesn't work with it. The built-in trackpad works normal. I tried to create some test functions to see whether for some reason I would have to set up everything from scratch, but that didn't work either. Is there any setting on which trackpad i can use? Have the latest BTT installed... Thanks

Richard
Note:
Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.

Describe the bug
A clear and concise description of what the bug is. Any bug reports that contain insults against me or my software will be deleted without warning (unfortunately this has become necessary to mention here).

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):

Screenshots
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Device information:

  • Type of Mac:
  • macOS version:
  • BetterTouchTool version: (please post the exact version - not just "the latest one")

Additional information (e.g. crash logs, related issues, etc.):

2

are you using that new trackpad on a very old machine? I think there are some bluetooth limitations that prevent the new trackpads from working properly on old machines.

3

no no sorry for not mentioning it... its a 2022 m2 mbp so that shouldn't be the case

4

Then there shouldn't be any limitations. Possibly check whether BTT can see the touches in its live view:

image
image850×870 114 KB

5

So it seems like i've found the problem though not sure how to remedy it. Live view helped as well... Weird thing is that when I am connecting it it shows up as Trackpad, when i connect it though the icon that flashes on screen is not trackpad but the magic mouse, and in Live view he doesn't recognize any clicks nor movement, only for the built-in track pad. What to do?

6

I mean this... i think i've always saw the trackpad imagine instead of the mouse... hm?

Screenshot 2025-03-10 at 10.00.24
Screenshot 2025-03-10 at 10.00.241920×1200 161 KB

7

that doesn't even seem to depict a magic mouse but an old mighty mouse :slight_smile:

Have you tried to restart your system? macOS seems to be confused

8

ok nevermind, seems its an issue with the OS. will reinstall and see whether its fixed. thanks