Multiple trivial triggers now failing, can’t narrow down why

sm1ng · March 21, 2024, 11:30pm

Sorry, I couldn’t see where I can get alpha versions so haven’t tested that
I have rebooted
No repeatable crashing

Please see attached DnD toggle trigger as an example. This pattern is repeated for many trivial triggers that have worked for years previously.
upon hitting ^⌥⌘D , I get the universal MacOS “Nope!” Error sound
the DnD status does not change
this was one of my earliest triggers and has worked for… 4+ years
it seemed to stop within the last 2 weeks, possibly when I had some issues with presets that required some rebuilding. Hence it’s probably my error, I just don’t have the tools e.g. a useful log message, to see what it’s complaining about.

MBP inbuilt Keyboard

N/A

Device information:

Type of Mac: M1 MBP , 16-inch, 2021
macOS version: 14.4 (23E214)
BetterTouchTool version: 4.458

Please just point me at the right resources and I’ll do the legwork!
dnd_trigger.bttpreset (698 Bytes)

sm1ng · March 21, 2024, 11:33pm

FYI I just :

deselected all presets,
created a new one,
selected the new one,
deselected all the others,
re-created the trigger

and exactly the same behaviour is observed.

Cheers

sm1ng · March 21, 2024, 11:34pm

Oh, I also tried 4.368 - same behaviour.

Andreas_Hegenberg · March 22, 2024, 7:02am

Your trigger looks fine, so that's not the issue.

1.) Make sure BTT is not disabled for some reason:

2.) If that doesn't help, try to reset the BTT permissions using this terminal command. Quit BTT before doing so:

tccutil reset All com.hegenberg.BetterTouchTool

When launching BTT the next time it will ask you to grant all permissions again.

sm1ng · March 22, 2024, 11:18pm

The man himself!

So, I didn’t have BTT showing in the status bar, and so I enabled it, and also the Dock for good measure and the attached familiar (but not seen for some time) dialog popped up regarding the accessibility service. I duly followed the instructions êt voila, my little DnD trigger’s now working. So thanks!

BTW The docco link on the popup is busted. It takes you to http://docs.folivora.ai/docs/installation.html, which does not exist. Maybe that link just needs pointing at https://docs.folivora.ai/docs/1_installation.html instead?

Cheers,
Pete