Screenshots
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Device information:
Type of Mac: mac mini (late 2012)
macOS version: 12.14.5
BetterTouchTool version: 3.098
Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):
Note: Before bug reporting, please make sure you have the latest version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.
Yes. It was always checked, until it suddenly disappeared. I tried to set it off and then back on again, nothing changed. I also removed and re-added BTT in the Preferences > Security & Privacy > Privacy settings of Mac OS. No luck either. Thank you.
I am not sure if this is of any help, but in one of my previous attempts with some older version, my system almost froze when I attempted to re-enable the menu icon setting. All the other menu icons disappeared as well! After waiting several minutes, I re-gained control of my touch pad and keyboard and managed to force quite BTT. The menu icons re-appeared. This situation never happened again though.
Oh wait. Did you maybe use the predefined action "Show / Hide Menubar Icons Left of BTT icon" ? BTT will remember the last state you set using that action and restore it after relaunching.
Almost 3 years later, I was just hit by the same "bug"! I tried everything to get the BetterTouchTool icon back including logging out and back in, reinstall, upgrading my license since the previous one was bought longer than 2 years ago (which I wanted to do anyway, great software!).
Finally adding the action to "Show / Hide Menubar Icons Left of BTT icon" and triggering this action got me my icon back (then I removed that action). Thanks!
Hey I just ran into the same issue. I was trying to figure out how to replace Bartender with BTT and was trying to follow a guide. I used the Show / Hide Menubar icons Left of BTT icon, but I decided to delete the setup since I reverted to an older version of Bartender. When I did that the BTT menu bar icon was gone. I setup the action again to another trigger and it got my BTT menu bar icon to reappear. Thanks
I joined just to share that after so many years I, too, encountered the very same problem!
I attempted removing both the plist files and saved application states, but neither solution worked. I was hesitant to tamper with the database files, but thankfully this post has now given some clues!
I seem to be experiencing this problem - the BTT menu bar icon isn't showing. But no toggling of the "Show / Hide Menubar icons Left of BTT icon" or "Show/Unhide All Menu Bar Status Icons" is bringing it back.
The fact that this is so hidden for those above is concerning and very unintuitive. It seems that if a user toggles the show menu bar item in the prefs that should override any state issues left behind. As for my scenario, I have no idea what hidden state or ghost behind the scenes is hiding my BTT menu bar icon, but it's beyond frustrating.
I came here after a quick google search with the same issue. I have played with replacing Bartender as well…
I also can’t bring the BTT menu icon back. I have tried to assign a keyboard shortcut to "Show / Hide Menubar icons Left of BTT icon" or "Show/Unhide All Menu Bar Status Icons" (and other actions) but nothing happens. I have no clue how to bring the BTT icon back and gave up after quite some time trying
If you are on Tahoe you or the system might have accidentally hidden it. This can happen quickly on Tahoe because even dragging the item "wrong" can disable it.
You can reenable it in System Settings => Menu Bar".
If you are not yet on macOS 26, you might just need to reenable it in the BTT settings
