macOS Catalina 10.15 - Compatibility Issues & Discussions

Hi, since upgrading to Catalina, the following actions are not working:

  • Move Window One Space / Desktop Left
  • Move Window One Space / Desktop Right

Thanks for the great work!

(oh and could we get the disable areas unless you press shift back from BST please?)

@Florian_Doyon What kind of trigger are you using to execute these actions? (They seem to work fine here, but I have heard from other users who encountered similar issues)

@Andreas_Hegenberg Thanks for the reply - I am checking the trigger and... it seems the trigger got corrupted?
As you can see all my triggers use (ctrl,option,alt) as modifiers (NKR keyboard), but somehow these ones snuck a [fn] as well, which doesn't make sense as I use a USB keyboard (Topre Realorce 2) without a FN switch...
After investigating, it seems the HOME, END, PG_UP and PG_DOWN keys are always translated to FN+the key...

Further test, even if I assign this move to next desktop to a simple combination like CTRL-A, the MoveWindow One Space [left/right] is broken.

The fn thing is normal, some keys implicitly press FN.

Could you check whether the standard shortcuts in macOS to move left/right a space still work for you? They can be configured in the macOS System Preferences => Keyboard

BTT uses these keys to move the windows, thus it would be a problem if they don't work for some reason

Great,

The stock Move left a space actions works (I still use them from the default bindings) which moves the current display viewport from the current space to another.

The action that is not working is a different one: Move Window One Space/Desktop Right which I use to banish a window to another space.

Yes, BTT uses the stock "Move left/right a space" actions to achieve the Move window one space left/right (if you click a window titlebar and perform the "move left/right a space" shortcut it will move the window)

Weird though, I have no idea why this might not work on some systems anymore :-/ Does BTT briefly move your mouse cursor to the top left of a window when executing the move window action?

Could you maybe send me the debug info to andreas@folivora.ai ? (BTT Main Menu => Help => Export Diagnostic Debug Info)

Thanks, logs sent.

Ah, I think I might have identified the issue.
It seems like on Catalina apps require the "Screen Recording" permission to read window titles (which BTT needs to identify the windows it is moving). This is stupid because it doesn't record the screen, but I assume that's the issue.

Could you check whether enabling BTT in System Preferences => Security & Privacy => Privacy => Screen Recording fixes the issue? If so I'll add a warning popup to BTT.

The list is empty and I can't drag BTT to the list. Is there a command-line that I could use to manually add it?

Ahh stupid macOS :slight_smile:
The easiest way to add it is to capture a screenshot using one of the screenshot actions in BTT, macOS should then ask for permission.

I'll add a explicit way to make BTT show up there later today in a new update.

Ta-Da!

Thanks, works great now!

With Catalina, I find that when BTT is open I find my click is delayed everywhere throughout the system. The first click on anything is always slow and makes it feel like my machine is sluggish.

When I turn off BTT the problem goes away.

Any ideas?

Thanks,
Neil

Do you have Dropbox sync enabled? If so try to disable that, it's still experimental and has caused some issues like that in the past.

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Dropbox sync seems broken. Disabled it and now my macbook stopped lagging. I was searching for the application causing this lag for days. Finally.

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You can try switching to iCloud sync, so far there haven't been issue reports for that - but both of them are experimental.

I actually switched on iCloud sync last night which is when it started happening. Will try disabling sync and try that. Will report back.

It would be interesting to find the sync-issue root cause, because (of course) it is working fine here. Could you maybe send me the debug info to andreas@folivora.ai ? (BTT Main Menu => Help => Export Diagnostic Debug Info)

Yeh, it still has the same problem with iCloud sync too. Sent debug to you.

Hi,

I can't make my key sequences work and I didn't find any way to test them.

BetterTouchTool is authorized to capture screen recording in my privacy settings.

I sent you my debug info to andreas@folivora.ai

Thanks in advance and have a nice day :smiley: