Lost license on BTT Remote, and the current status of BBT is in the trial period ended state

Configuration Help & General Discussion
1

Hi Andreas，
I am a loyal user of yours and have previously purchased the BetterTouchTools lifetime membership. Unfortunately, due to accidentally deleting some files, which i lost license. And my account status has reverted back to the trial period. I paid the payment through Alipay, and the payee is Paddle.net.

Here's the screenshots as down blew, please check it out!

IMG_4190
IMG_41901125×2436 173 KB

IMG_4191
IMG_41911125×2436 110 KB

iShot_2024-05-28_15.44.52
iShot_2024-05-28_15.44.521028×643 207 KB

I would greatly appreciate it if you could help me resolve this issue and reinstate my lifetime membership status. Is it possible to provide a solution or resend me a file to unlock my service?

Thank you very much for your understanding and assistance. I am eagerly looking forward to your response.

Best regards,
Darwin

2

Hey, I have re-sent your license earlier today. Have you already checked your mail? (maybe also spam folder)

3

Thank you very much for your response! I just checked my email and yes i found it. Thank you so much! At the same time, thank you for developed this tool, it has been very useful!