Lifetime license not recognised

I purchased a lifetime license on 2018 (Order number: #3520305) and today this message appeared :

I don't want to pay a lifetime license again. How can I fix that ?

Thank you for your help.

I just installed freely the 3.562 version. No more "new license required" message. It seems that the bug is fixed. I don't now if my report helped but the problem is solved.

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