Key Sequence Not Working

Hi,

I'm having issues with triggering key sequence.

Secure input is not enabled as I checked with the menu bar. I have also tried restarting my laptop but it still doesn't get triggered.

Here are the details:

Would really appreciate if you can help me figure out what the problem is.

macOS version: 26.2
BetterTouchTool version: 6.111 (2026012703)

this is set to trigger once you release the cmd key - more intuitive would be to trigger once the second f is released, deleting the last cmd up would achieve that. Is that maybe the isssue?

Still doesn’t trigger.

The sequence looks fine, maybe copy the whole trigger and paste the json here, then I can try it on my machine:

Thank for your response. Here is the JSON:

[
  {
    "BTTLastUpdatedAt" : 1769712560.432543,
    "BTTTriggerType" : 624,
    "BTTTriggerTypeDescriptionReadOnly" : "Please Select a Trigger ",
    "BTTTriggerClass" : "BTTTriggerTypeKeySequence",
    "BTTUUID" : "F6AEAE34-6C68-4365-A7ED-54CA114CFFFD",
    "BTTOrder" : 0,
    "BTTActionsToExecute" : [
      {
        "BTTLastUpdatedAt" : 1769710907.7610769,
        "BTTTriggerParentUUID" : "F6AEAE34-6C68-4365-A7ED-54CA114CFFFD",
        "BTTIsPureAction" : true,
        "BTTTriggerClass" : "BTTTriggerTypeKeySequence",
        "BTTUUID" : "BC6A9CCF-A178-4530-91AC-FB2955B30250",
        "BTTLayoutIndependentActionChar" : "f",
        "BTTShortcutToSend" : "55,3",
        "BTTOrder" : 1
      },
      {
        "BTTLastUpdatedAt" : 1769710907.7610879,
        "BTTTriggerParentUUID" : "F6AEAE34-6C68-4365-A7ED-54CA114CFFFD",
        "BTTIsPureAction" : true,
        "BTTTriggerClass" : "BTTTriggerTypeKeySequence",
        "BTTUUID" : "B832751B-FA72-49C9-BF26-80FD64CBF9BA",
        "BTTLayoutIndependentActionChar" : "a",
        "BTTShortcutToSend" : "55,0",
        "BTTOrder" : 2
      },
      {
        "BTTLastUpdatedAt" : 1769710907.761122,
        "BTTTriggerParentUUID" : "F6AEAE34-6C68-4365-A7ED-54CA114CFFFD",
        "BTTIsPureAction" : true,
        "BTTTriggerClass" : "BTTTriggerTypeKeySequence",
        "BTTUUID" : "69B1395F-A163-4191-8894-FBF20A219152",
        "BTTShortcutToSend" : "51",
        "BTTOrder" : 3
      },
      {
        "BTTLastUpdatedAt" : 1769710907.761059,
        "BTTTriggerParentUUID" : "F6AEAE34-6C68-4365-A7ED-54CA114CFFFD",
        "BTTIsPureAction" : true,
        "BTTTriggerClass" : "BTTTriggerTypeKeySequence",
        "BTTUUID" : "53888E73-7480-442E-B54A-3BCD7C3976CC",
        "BTTShortcutToSend" : "53",
        "BTTOrder" : 4
      },
      {
        "BTTLastUpdatedAt" : 1769710907.7610989,
        "BTTTriggerParentUUID" : "F6AEAE34-6C68-4365-A7ED-54CA114CFFFD",
        "BTTIsPureAction" : true,
        "BTTTriggerClass" : "BTTTriggerTypeKeySequence",
        "BTTUUID" : "C16873C6-2DB9-41C4-A32E-7BF5F0767CC3",
        "BTTPredefinedActionType" : 124,
        "BTTPredefinedActionName" : "Trigger Menu Bar Menu-Item",
        "BTTMenubarPath" : "Edit;Find;Jump to Top",
        "BTTOrder" : 5
      }
    ],
    "BTTKeySequence" : {
      "BTTPauseBetween" : 3,
      "BTTKeyCount" : 5,
      "BTTKeyboardType" : -2052004921,
      "BTTKeySequenceDownKeys" : [
        {
          "BTTKEYCharacter" : "⌘",
          "BTTKEYCode" : 55,
          "BTTKEYDown" : 1,
          "BTTKEYOrderRelevant" : 1,
          "BTTKEYRequired" : 1
        },
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYDown" : 1,
          "BTTKEYOrderRelevant" : 1,
          "BTTKEYRequired" : 1
        },
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYDown" : 1,
          "BTTKEYOrderRelevant" : 1,
          "BTTKEYRequired" : 1
        }
      ],
      "BTTKeySequenceMixedKeys" : [
        {
          "BTTKEYCharacter" : "⌘",
          "BTTKEYCode" : 55,
          "BTTKEYDown" : 1,
          "BTTKEYOrderRelevant" : 1,
          "BTTKEYRequired" : 1
        },
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYDown" : 1,
          "BTTKEYOrderRelevant" : 1,
          "BTTKEYRequired" : 1
        },
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYRequired" : 1
        },
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYDown" : 1,
          "BTTKEYOrderRelevant" : 1,
          "BTTKEYRequired" : 1
        },
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYRequired" : 1
        }
      ],
      "BTTKeySequenceUpKeys" : [
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYRequired" : 1
        },
        {
          "BTTKEYCharacter" : " F",
          "BTTKEYCode" : 3,
          "BTTKEYRequired" : 1
        }
      ]
    },
    "BTTTriggerConfig" : {
      "BTTShowHUD" : 1
    }
  }
]

Unfortunately it triggers fine here, so the setup is correct.

In your case it doesn't even show the empty HUD you have activated?

That's so strange.

No it does not. I added it to check if it's triggering but it's not.

Any other way I can find the cause of this?

Just to be sure: You press (and keep holding) CMD followed by two presses of the F key, correct?

Yes, that’s correct.

Ah and you do this while Mail is the active app?

Yes. I have this trigger set only for Mail app.