Issues with certain apps, like ThinkOrSwim stock trading app

Describe the bug
Thinkorswim is a popular stock trading platrom:
https://www.tdameritrade.com/tools-and-platforms/thinkorswim/desktop.page

However, if I run that and BetterSnapTool at the same time, thinkorswim will hang for 30 seconds at a time randomly whenever I click on anything inside it.
If I quit bettersnaptool, then it works as normal.

Is there any way to "blacklist" certain apps from BetterSnapTool, and leave them alone?

See similar reports here:

Screenshots

Device information:

  • Type of Mac: Macbook pro 16"
  • macOS version: 11.1
  • BetterSnapTool version: 1.9.5 (latest from app store)

this can happen if an app doesn’t support the apple accessibility api correctly.
You can click the BetterSnapTool icon in the menubar and disable it for that app.

Sweet! That works.
Didn't know you could do that (mainly because I had the bettersnaptool menubar icon disabled)

thank you

So BTT is critical to my workflow as is TOS. Seems that there was an issue between the two for the last 2 yrs. My work around was running TOS in Parallels. That worked great as a work around. But it seems whatever issue TOS and BTT were having has been resolved I"m happy to report.

1 Like