I remember I bought a lifetime license. Why did BTT remind me that the license is valid for two years after I reinstalled Mac OS today? Is this a mistake?

Discussion & Questions
#1

I remember I bought a lifetime license. Why did BTT remind me that the license is valid for two years after I reinstalled Mac OS today? Is this a mistake?

#2

Depends on whether you really purchased a lifetime license (they only exist since early 2018)

Please contact me via andreas@folivora.ai, then I can check.

#3

I have sent 5 emails @163.com and have no reply by.

#4

ah sorry, the mails were filtered because you attached the license mail to them :slight_smile: My filter is not smart enough to see that it’s not a normal license mail.

Your license is a valid lifetime license. Where did BTT show that it will expire? It should show up as lifetime if you open the about screen of BTT.

Could you send me a screenshot of the about screen?

#5

I have found someone else's post in the community, how to solve this problem, the screenshot seems to be meaningless because of the displayed Chinese.

#6

Moved to #discussion, as your topic is more relevant here.