Note:
Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app's "Crash Reports" section.
I think during the night BTT may have been automatically updated a few days ago. At any rate, it doesn't work anymore. I've spent a few days googling everything I can think of, and I've tried everything that AI suggested. Sometimes it looks like it's working on the first try, for example if I hit a specific key on my external keypad it closes a firefox tab as it was programmed to do. But then if I hit that key again it will now open a "quick search" field at the bottom of my screen instead of closing the next firefox tab. And none of my hot keys do what they are supposed to do. I trashed BTT and downloaded a new one. I tried installing an earlier version of BTT. I replaced the prefs with a backup from SuperDuper of a few weeks ago. I've run a few terminal scripts that were recommended. I've rebooted probably 50 times in the last few days. After a reboot it seems to work OK for a minute or two, then immediately stops working. Any ideas? I'm not very good at this stuff, and being 77 years old doesn't help. Thanks. Dick Wood, Juneau, Alaska
MacBook Pro 16 inch 2023 Max3
BTT 6.521
OS Tahoe 26.5.1
Memory: 96 GB
CalDigit TS3
CalDigit TS4
Logitech MX Keys for mac
Logitech MX Master 3 mouse
Dell UltraSharp monitor U2723QE 27” in vertical mode
A clear and concise description of what the bug is. Any bug reports that contain insults against me or my software will be deleted without warning and the user will be blocked (unfortunately this has become necessary to mention here).
Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
Screenshots
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Device information:
- Type of Mac:
- macOS version:
- BetterTouchTool version: (please post the exact version - not just "the latest one")
Additional information (e.g. crash logs, related issues, etc.):
