Frequent app crashes on opening application

Note: Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.

Describe the bug
A clear and concise description of what the bug is.
App frequently crashes on opening. App will open for less than 2 seconds and then crash. Will happen multiple times in a row on opening and then for no clear reason will begin to work again. No messages are displayed on crashing. No patterns noticed with crashes.

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
Entire app

Screenshots
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)

Device information:

  • Type of Mac: MacBook Pro 15 inch 2018
  • macOS version: macOS Monterey V12.5
  • BetterTouchTool version: (please post the exact version - not just "the latest one") Better Touch Tool V3.826
    Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):

Crash Report from Console app:

Translated Report (Full Report Below)

Process: BetterTouchTool [18851]
Path: /Applications/Productivity/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 3.826 (1972)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-08-07 07:00:06.2462 +0100
OS Version: macOS 12.5 (21G72)
Report Version: 12
Bridge OS Version: 6.6 (19P6064)
Anonymous UUID: BFE50278-CC3C-3B2F-765D-7469EEF7F197

Sleep/Wake UUID: B6608567-B186-448C-B687-1C26FBF604F1

Time Awake Since Boot: 8200 seconds
Time Since Wake: 290 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Application Specific Backtrace 0:
0 CoreFoundation 0x00007ff81ae587c3 __exceptionPreprocess + 242
1 libobjc.A.dylib 0x00007ff81abb8bc3 objc_exception_throw + 48
2 CoreFoundation 0x00007ff81aedd36b -[NSObject(NSObject) __retain_OA] + 0
3 CoreFoundation 0x00007ff81adbf515 forwarding + 1356
4 CoreFoundation 0x00007ff81adbef38 _CF_forwarding_prep_0 + 120
5 BetterTouchTool 0x000000010572cfca +[NSImage(QuickLook) resizedImage:toPixelDimensions:keepRatio:] + 174
6 BetterTouchTool 0x000000010574bdc1 -[BTTNowPlayingWidget refreshWithDictionary:ignorePause:] + 1652
7 BetterTouchTool 0x000000010574d99a __45-[BTTNowPlayingWidget refreshPlayPauseState:]_block_invoke_2 + 779
8 MediaRemote 0x00007ff832364fc0 __MRMediaRemoteGetNowPlayingApplicationIsPlayingForOrigin_block_invoke + 80
9 MediaRemote 0x00007ff8321bc663 __MRMediaRemoteGetPlaybackStateForPlayer_block_invoke.531 + 51
10 libdispatch.dylib 0x00007ff81ab5e0cc _dispatch_call_block_and_release + 12
11 libdispatch.dylib 0x00007ff81ab5f317 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007ff81ab6bc78 _dispatch_main_queue_drain + 943
13 libdispatch.dylib 0x00007ff81ab6b8bb _dispatch_main_queue_callback_4CF + 31
14 CoreFoundation 0x00007ff81ae1af17 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
15 CoreFoundation 0x00007ff81addbfff __CFRunLoopRun + 2771
16 CoreFoundation 0x00007ff81addae6c CFRunLoopRunSpecific + 562
17 HIToolbox 0x00007ff823a895e6 RunCurrentEventLoopInMode + 292
18 HIToolbox 0x00007ff823a8934a ReceiveNextEventCommon + 594
19 HIToolbox 0x00007ff823a890e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
20 AppKit 0x00007ff81d814fad _DPSNextEvent + 927
21 AppKit 0x00007ff81d81366a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
22 AppKit 0x00007ff81d805d19 -[NSApplication run] + 586
23 AppKit 0x00007ff81d7d9c97 NSApplicationMain + 817
24 dyld 0x000000011199c52e start + 462

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff81ace000e __pthread_kill + 10
1 libsystem_pthread.dylib 0x7ff81ad161ff pthread_kill + 263
2 libsystem_c.dylib 0x7ff81ac61d24 abort + 123
3 libc++abi.dylib 0x7ff81acd2082 abort_message + 241
4 libc++abi.dylib 0x7ff81acc31bd demangling_terminate_handler() + 266
5 libobjc.A.dylib 0x7ff81abbfe11 _objc_terminate() + 96
6 libc++abi.dylib 0x7ff81acd14a7 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x7ff81acd1458 std::terminate() + 56
8 libdispatch.dylib 0x7ff81ab5f32b _dispatch_client_callout + 28
9 libdispatch.dylib 0x7ff81ab6bc78 _dispatch_main_queue_drain + 943
10 libdispatch.dylib 0x7ff81ab6b8bb _dispatch_main_queue_callback_4CF + 31
11 CoreFoundation 0x7ff81ae1af17 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
12 CoreFoundation 0x7ff81addbfff __CFRunLoopRun + 2771
13 CoreFoundation 0x7ff81addae6c CFRunLoopRunSpecific + 562
14 HIToolbox 0x7ff823a895e6 RunCurrentEventLoopInMode + 292
15 HIToolbox 0x7ff823a8934a ReceiveNextEventCommon + 594
16 HIToolbox 0x7ff823a890e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
17 AppKit 0x7ff81d814fad _DPSNextEvent + 927
18 AppKit 0x7ff81d81366a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
19 AppKit 0x7ff81d805d19 -[NSApplication run] + 586
20 AppKit 0x7ff81d7d9c97 NSApplicationMain + 817
21 dyld 0x11199c52e start + 462

Thread 1:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 5:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 6:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 7:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 8:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 9:: Dispatch queue: cocoa.lumberjack
0 libsystem_kernel.dylib 0x7ff81acdb0ea __ulock_wait + 10
1 libdispatch.dylib 0x7ff81ab5fb06 _dlock_wait + 45
2 libdispatch.dylib 0x7ff81ab5fd95 _dispatch_group_wait_slow + 43
3 BetterTouchTool 0x105aed487 -[DDLog lt_log:] + 459
4 BetterTouchTool 0x105aebad4 __40-[DDLog queueLogMessage:asynchronously:]_block_invoke + 58
5 libdispatch.dylib 0x7ff81ab5e0cc _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x7ff81ab5f317 _dispatch_client_callout + 8
7 libdispatch.dylib 0x7ff81ab65317 _dispatch_lane_serial_drain + 672
8 libdispatch.dylib 0x7ff81ab65dfd _dispatch_lane_invoke + 366
9 libdispatch.dylib 0x7ff81ab6feee _dispatch_workloop_worker_thread + 753
10 libsystem_pthread.dylib 0x7ff81ad12fd0 _pthread_wqthread + 326
11 libsystem_pthread.dylib 0x7ff81ad11f57 start_wqthread + 15

Thread 10:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 11:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 12:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 13:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 14:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x7ff81acd997a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff81acd9ce8 mach_msg + 56
2 CoreFoundation 0x7ff81addd39d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff81addba28 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff81addae6c CFRunLoopRunSpecific + 562
5 CFNetwork 0x7ff81fa057ec 0x7ff81f7bc000 + 2398188
6 Foundation 0x7ff81bc31964 NSThread__start + 1009
7 libsystem_pthread.dylib 0x7ff81ad164e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff81ad11f6b thread_start + 15

Thread 15:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x7ff81acd997a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff81acd9ce8 mach_msg + 56
2 CoreFoundation 0x7ff81addd39d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff81addba28 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff81addae6c CFRunLoopRunSpecific + 562
5 AppKit 0x7ff81d9829ce _NSEventThread + 132
6 libsystem_pthread.dylib 0x7ff81ad164e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff81ad11f6b thread_start + 15

Thread 16:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x7ff81ace1d5a __select + 10
1 CoreFoundation 0x7ff81ae04649 __CFSocketManager + 641
2 libsystem_pthread.dylib 0x7ff81ad164e1 _pthread_start + 125
3 libsystem_pthread.dylib 0x7ff81ad11f6b thread_start + 15

Thread 17:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 18:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 19:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 20:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 21:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 22:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 23:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 24:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 25:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 26:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 27:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 28:: Dispatch queue: cocoa.lumberjack.fileLogger
0 libsystem_c.dylib 0x7ff81abf20d4 __dtoa + 2264
1 libsystem_c.dylib 0x7ff81abe2a26 __vfprintf + 3844
2 libsystem_c.dylib 0x7ff81ac14868 _vsnprintf + 249
3 libsystem_c.dylib 0x7ff81abef2d0 vsnprintf_l + 41
4 libsystem_c.dylib 0x7ff81abef289 snprintf_l + 116
5 CoreFoundation 0x7ff81ad8f2a5 __CFStringAppendFormatCore + 13641
6 CoreFoundation 0x7ff81aebe444 _CFStringCreateWithFormatAndArgumentsReturningMetadata + 162
7 CoreFoundation 0x7ff81ad8bd4c _CFStringCreateWithFormatAndArgumentsAux2 + 21
8 Foundation 0x7ff81bbf3c7f +[NSString stringWithFormat:] + 153
9 BetterTouchTool 0x105ae90c5 -[DDFileLogger logMessage:] + 87
10 BetterTouchTool 0x105aed654 __16-[DDLog lt_log:]_block_invoke + 43
11 libdispatch.dylib 0x7ff81ab5e0cc _dispatch_call_block_and_release + 12
12 libdispatch.dylib 0x7ff81ab5f317 _dispatch_client_callout + 8
13 libdispatch.dylib 0x7ff81ab65432 _dispatch_lane_serial_drain + 955
14 libdispatch.dylib 0x7ff81ab65dfd _dispatch_lane_invoke + 366
15 libdispatch.dylib 0x7ff81ab6feee _dispatch_workloop_worker_thread + 753
16 libsystem_pthread.dylib 0x7ff81ad12fd0 _pthread_wqthread + 326
17 libsystem_pthread.dylib 0x7ff81ad11f57 start_wqthread + 15

Thread 29:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 30:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 31:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 32:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 33:
0 libsystem_pthread.dylib 0x7ff81ad11f48 start_wqthread + 0

Thread 34:
0 libsystem_kernel.dylib 0x7ff81acd997a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff81acd9ce8 mach_msg + 56
2 CoreFoundation 0x7ff81addd39d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff81addba28 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff81addae6c CFRunLoopRunSpecific + 562
5 CoreFoundation 0x7ff81ae62dfb CFRunLoopRun + 40
6 MultitouchSupport 0x7ff8270e90df mt_ThreadedMTEntry + 71
7 libsystem_pthread.dylib 0x7ff81ad164e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff81ad11f6b thread_start + 15

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000111a17600 rcx: 0x00007ff7ba9afcf8 rdx: 0x0000000000000000
rdi: 0x0000000000000103 rsi: 0x0000000000000006 rbp: 0x00007ff7ba9afd20 rsp: 0x00007ff7ba9afcf8
r8: 0x00007ff7ba9afbc0 r9: 0x00007ff81acd4fa1 r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x0000000000000103 r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x0000000000000016
rip: 0x00007ff81ace000e rfl: 0x0000000000000246 cr2: 0x0000000111a263ab

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133

Binary Images:
0x7ff81acd8000 - 0x7ff81ad0ffff libsystem_kernel.dylib () /usr/lib/system/libsystem_kernel.dylib
0x7ff81ad10000 - 0x7ff81ad1bfff libsystem_pthread.dylib (
) /usr/lib/system/libsystem_pthread.dylib
0x7ff81abe0000 - 0x7ff81ac68fff libsystem_c.dylib () /usr/lib/system/libsystem_c.dylib
0x7ff81acc2000 - 0x7ff81acd7fff libc++abi.dylib (
) <3765ecf5-76a5-3345-b52b-44f212300d81> /usr/lib/libc++abi.dylib
0x7ff81aba3000 - 0x7ff81abdcfff libobjc.A.dylib () /usr/lib/libobjc.A.dylib
0x7ff81ab5c000 - 0x7ff81aba2fff libdispatch.dylib (
) <5115c8ef-bc57-32db-91c6-71b61a79966e> /usr/lib/system/libdispatch.dylib
0x7ff81ad5d000 - 0x7ff81b25ffff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff823a5b000 - 0x7ff823d4efff com.apple.HIToolbox (2.1.1) <95eab511-8fc1-353a-ac8a-26aa19032e2e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff81d7d6000 - 0x7ff81e665fff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x111997000 - 0x111a02fff dyld (*) /usr/lib/dyld
0x10554e000 - 0x105fd9fff com.hegenberg.BetterTouchTool (3.826) <1fe92334-8cbb-3fe4-92bc-8977ce1f7e0b> /Applications/Productivity/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x7ff81f7bc000 - 0x7ff81fc4bfff com.apple.CFNetwork (1335.0.3) <914421db-0f8c-3b4e-96ea-06229cdc660c> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7ff81bbd9000 - 0x7ff81bf95fff com.apple.Foundation (6.9) <4cbc4b90-329d-37f0-b94a-0d62254273d0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7ff8270e4000 - 0x7ff82711cfff com.apple.MultitouchSupport.framework (5460.1) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x7ff832171000 - 0x7ff83266afff com.apple.MediaRemote (1.0) <8a56e221-5d5f-3103-8ec5-e80b44a919f9> /System/Library/PrivateFrameworks/MediaRemote.framework/Versions/A/MediaRemote

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=729.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=729.4M(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 2048K 16
Activity Tracing 256K 1
CG image 832K 41
ColorSync 232K 28
CoreAnimation 5724K 136
CoreData 464K 4
CoreData Object IDs 4100K 2
CoreGraphics 12K 2
CoreUI image data 2136K 18
Foundation 1000K 2
Image IO 176K 3
Kernel Alloc Once 8K 1
MALLOC 296.2M 133
MALLOC guard page 48K 10
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
ObjC additional data 15K 1
SQLite page cache 9216K 144
STACK GUARD 56.1M 35
Stack 25.3M 37
VM_ALLOCATE 264K 26
__CTF 756 1
__DATA 34.5M 582
__DATA_CONST 33.4M 388
__DATA_DIRTY 1779K 233
__FONT_DATA 4K 1
__LINKEDIT 660.7M 24
__TEXT 538.5M 598
__UNICODE 592K 1
dyld private memory 1024K 1
libnetwork 640K 16
mapped file 157.4M 42
shared memory 784K 18
=========== ======= =======
TOTAL 2.2G 2546
TOTAL, minus reserved VM space 1.8G 2546


Full Report

{"app_name":"BetterTouchTool","timestamp":"2022-08-07 07:00:06.00 +0100","app_version":"3.826","slice_uuid":"1fe92334-8cbb-3fe4-92bc-8977ce1f7e0b","build_version":"1972","platform":1,"bundleID":"com.hegenberg.BetterTouchTool","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.5 (21G72)","incident_id":"0FB9AB0E-1654-4912-B836-7E1E712707A0","name":"BetterTouchTool"}
{
"uptime" : 8200,
"procLaunch" : "2022-08-07 07:00:03.0629 +0100",
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro15,1",
"procStartAbsTime" : 8283941482748,
"coalitionID" : 3463,
"osVersion" : {
"train" : "macOS 12.5",
"build" : "21G72",
"releaseType" : "User"
},
"captureTime" : "2022-08-07 07:00:06.2462 +0100",
"incident" : "0FB9AB0E-1654-4912-B836-7E1E712707A0",
"bug_type" : "309",
"pid" : 18851,
"procExitAbsTime" : 8287122428532,
"cpuType" : "X86-64",
"procName" : "BetterTouchTool",
"procPath" : "/Applications/Productivity/BetterTouchTool.app/Contents/MacOS/BetterTouchTool",
"bundleInfo" : {"CFBundleShortVersionString":"3.826","CFBundleVersion":"1972","CFBundleIdentifier":"com.hegenberg.BetterTouchTool"},
"storeInfo" : {"deviceIdentifierForVendor":"A8C40D39-7CF4-5E78-967B-261F6C9E73C5","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.hegenberg.BetterTouchTool",
"crashReporterKey" : "BFE50278-CC3C-3B2F-765D-7469EEF7F197",
"wakeTime" : 290,
"bridgeVersion" : {"build":"19P6064","train":"6.6"},
"sleepWakeUUID" : "B6608567-B186-448C-B687-1C26FBF604F1",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"asi" : {"libsystem_c.dylib":["abort() called"]},
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FWIW, this seems to be happening to me, too.