Disable Action not possible, Trigger is being disabled instead

Bugs or Unexpected Behavior
1

I cannot disable an action under the "Keyboard Shortcuts" (for Trackpad and Automations & Named triggers it is working.) for existing triggers. Once I select the desired action to be disabled and execute cmd+D or right click and click Disable/Enable Action the whole Trigger is disabled. This does not happen for newly created triggers, meaning that I've created new shortcut and everything was working normal. If I close the BTT config window and then open it - nothing changes. Attached is video of the issue.

This issue also happened in previous versions.

I would love to export the debug info, but when clicking nothing happens, no log file is created under /Users/myUser/Desktop/BetterTouchToolDebug/ (Finder however is being opened)

BTT version: 4.867
macOS version: 14.7.1 (23H222)

I won't restart BTT yet, because maybe you have some idea how to generate that log file if it is needed to troubleshoot?

2

this is expected for actions that have been created longer time ago when BTT's data format was still very different. Maybe you can copy & paste one of the triggers where it does not work, then I can check if that's the case

3

Here it is:
btt_tigger.json (4.4 KB)

4

Yep, that is one example of a trigger that was setup with an older BTT version.
This always only affects the first action of a trigger, you can resolve it by duplicating that action and then deleting the top one.

(I think the change was about one year ago - I didn't do an auto migration of the existing triggers back then because it is a pretty big change to the data model and I didn't want to break anything for existing users)

5

Thanks Andreas.