In one of the recent BTT updates, my custom Finder context menu items completely stopped functioning. As a test, I deleted all references to the “Configure Custom Finder Context Menu Items” action, ensured the BTT menu in Finder was empty, and imported the New File Preset. Even with that attempt at a reset to default, clicking “New File” in Finder does nothing.
Logs
2026/10/19 14:09:12:660|ASL|begin menu tracking|
2026/10/19 14:09:14:353|ASL|end menu tracking|
2026/10/19 14:09:14:353|ASL|note (null)|
2026/10/19 14:09:14:355|ASL|executed finder click 935F9D73-C53C-4B83-B675-4189F769067C|
2026/10/19 14:09:14:355|ASL|executed finder click 935F9D73-C53C-4B83-B675-4189F769067C|
Device information:
Type of Mac: M1
macOS version: 15.8.1
BetterTouchTool version: 6.954
Please let me know if there is any additional information I can provide to assist in troubleshooting. Thank you!
the "executed finder click" log confirms that the communication with the finder extension is working fine. I just tested the preset you linked and that is also still working fine here - does it not show anything when you trigger that?
Maybe try something very simple like showing a HUD to see whether anything still triggers - maybe your BTT is disabled?
I've tried all kinds of various actions in the Custom Finder Context Menu Items configuration (Show Notification, Show HUD, Named Trigger) and nothing happens when any of them are clicked
BTT isn't disabled
Should the log show different IDs for clicking different menu items? Because for me it's always 935F9D73-C53C-4B83-B675-4189F769067C.
Let me know if there's anything else I can try. Thanks again!
