Command+W doesn't work properly

Bugs or Unexpected Behavior
1

---I have set up 3 fingers swipe up = command +W on Finders to close the current viewing window/item but when I do the window blinks and it doesn't close. it some times works but 99% it doesn't. what could it be?

***3 fingers swipe up the Finders App works(closes) BUT not the current viewing window

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):

--- Mac latest version

Device information:

  • Type of Mac: MacBook Air
  • macOS version: 15.5
  • BetterTouchTool version: (please post the exact version - not just "the latest one") 5468
2

maybe some other app (or BTT) has keyboard focus? Does pressing cmd+w on the keyboard work?

3

what do you mean keyboard focus? and yes cmd+w works

definitely a bug in BTT and Finder.

If my fingers are parallel (2mm) with the trackpad as I swipe it works but still not 100% I have to swipe several times then it closes.

Note: I have the save trigger for safari to close a tab and that works fine, no problem. so its definitely BTT and Finder

4

can you check what BTT‘s recently used section is showing when this happens?

I‘m pretty sure something different than cmd+w is triggered, because I can’t think of any situation where cmd+w would lead to a blinking window instead of closing it

5

wow ok so I looked at the recently used section and there was another trigger added to cmd+w which it doest show when I look at the Finder triggers. see below. So I disable the added trigger and everything is fine now.

Also what is the "For All Apps: 1 finger Double tap"? I haven't assign this.

Screenshot 2025-07-19 at 02.47.42
Screenshot 2025-07-19 at 02.47.421360×684 91.7 KB

Screenshot 2025-07-19 at 03.02.59
Screenshot 2025-07-19 at 03.02.591316×364 51.6 KB

6

the 1 finger double tap is configured in the „all apps“ section. It is in a different preset (hover over the colored left side to see which preset)

7

Thank you.

Curious why does BTT doesn't show the added trigger in the Finder's section?

8

hard to tell, could e.g. be in a preset that‘s hidden from the UI. But also the recently used section shows the trigger being configured for Preview - not Finder.

1 Like
9

Ok thank you