long time user of BTT. Recently bought a Stream Deck (in no small part because I heard it worked with BTT ) but unfortunately I cannot get them to work together.
I hesitate to call this a "bug" since I don't know the reason, but whatever the problem it unfortunately stops me from using it as planned.
Description:
Using BTT to "fully control" Streamdeck (which I'd prefer!) results in absolutely nothing: Any button from Streamdeck's own app will go away, and the screen is replaced with the screensaver logo.
No additions in BTT shows up on the screen regardless of what I restart and in what order.
Using Streamdecks app instead (less desirable, but okay) I can in fact add BTT buttons -- but as soon as I want to configure one, and Streamdeck tries to launch/call BTT, BTT will crash every time.
System info:
*I do own a license since back when I first learned about the app, but am also a SetApp user and nowadays the actual install is from the SetApp distribution if that makes any difference. Exact version is 3.962, 2128
I'm on MacOS Monterey, a 2019 Intel i9 with 32GB memory
Some additional information: After installing the build from this site, the problem is still the same.
This time, the first crash comes after MacOS asking me to allow BTT access to "the confidential information in BTTAllowExternalURLScripting" -- and as soon as I click yes BTT will crash.
Interestingly, this stops me from ever getting BTT buttons shown in the StreamDeck at all, which I did momentarily succeed with before reinstalling BTT...
So -- I'm relatively new to these forums -- does no answer mean that my question is ill-phrased, or that there is no answer?
Please let me know if I need to provide more info. Or in case I have missed something vital and should just RTFM, please let me know that too (and if possible point me in the right direction).
I have an XL and a Plus and they both run fine in both plugin and standalone mode. The Plus is not yet 100% supported (the touchbar is not yet active). So I can't offer any solution to your problem. It must be something with your configuration. However, I am only a user and forum member.
BTT will still not take control of the deck (repeatedly asks to restart if I click the radio button) and if doing it the other way around, clicking any BTT button in the configurator will result in BTT crashing.
These are the first couple of lines of the crash report, here's hoping @Andreas_Hegenberg can make something out of it.
I havenβt seen such a crashlog before, it kind of sounds like your copy of BTT is missing some files. Possibly try deleting it and replacing it with a fresh downloaded one (folivora.ai - Great Tools for your Mac!)
As it happens, the problems started with the copy of BTT that was installed by SetApp (and which has worked flawlessly except for the Streamdeck)
I have since uninstalled the SetApp version and downloaded/installed your "own" distribution from here, to no avail.
Can you tell from the crashlog what files seem to be missing?
What I had not done though, was to install the latest alpha β which I did now!
Doing so, I still cannot make BTT take control over the deck (the screensaver image appears and will not go away until I choose to run BTT as a plugin again)
Also, clicking "open BTT for configuration" within the StreamDeck app, still crashes Beat.
But: What has improved though, is that instead of BTT logos, buttons in the StreamDeck app that are made with the custom/BTT plugin, do appear as designed in BTT. (Before, they only appeared as BTT logos on black, and didn't perform any action).
It seems as whatever you did to reload buttons (?) has helped them being properly loaded for me to.
So... now at least it is somewhat useful -- but two out of three (taking full control, and using the open BTT to configure button) are still unsuccessful for me...
I have a similar problem. I configured BTT to take over control of the Streamdeck. I noticed that BTT (SetApp version) wil crash when the Streamdeck app is running. When I do the following dance:
quit BTT
start Streamdeck app
quit Streamdeck app
start BTT
BTT takes over and it works flawlessly. However, I have to do this dance every time I (re)boot my laptop (also 2019 Intel). So my question would be if I uninstall the Streamdeck app, will I be able to still use BTT to control my Streamdeck or does BTT need some drivers that the Streamdeck app provides?