Better Touch Tool updated 2 weeks ago per app notice. Updated BTT and now it will not open or run. Removed BTT from iMac and downloaded most recent version from folivora.ai but BTT application will not open or run.
strange! is there a crashlog in the macos console app under „crash reports“?
Process: BetterTouchTool [45588]
Path: /private/var/folders//BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Responsible: BetterTouchTool [45588]
Referenced from: /private/var/folders//BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x10997a000 - 0x10a8f5ff7 +com.hegenberg.BetterTouchTool (4.278 - 42780) <714298D4-5E7D-3DFC-AEF5-D0CF6188C949> /var/folders//BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x10ad75000 - 0x10add4fff +com.mixedinkey.MIKMIDI (1.5 - 877) /var/folders//BetterTouchTool.app/Contents/Frameworks/MIKMIDI.framework/Versions/A/MIKMIDI
This doesn't look like a full crash report, is it maybe only a part of it?
Which version of macOS are you currently running?
version 10.13.6
I have just checked with a 10.13.6 installation, but it seems to work ok here.
Did you place the app in your Applications folder after downloading it? (The log message mentions /private/var/folders/ instead, but this might be due to the crash log).
Can you maybe find a longer crash log?
Process: BetterTouchTool [19202]
Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 4.278 (42780)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: BetterTouchTool [19202]
User ID: 501
Date/Time: 2023-10-23 05:46:16.691 -0500
OS Version: Mac OS X 10.13.6 (17G14042)
Report Version: 12
Anonymous UUID: 79A8942A-02DA-DB0D-9D6B-E4E71B235607
Time Awake Since Boot: 650000 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/OSLog.framework/Versions/A/OSLog
Referenced from: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Reason: image not found
Binary Images:
0x10e5fa000 - 0x10f575ff7 +com.hegenberg.BetterTouchTool (4.278 - 42780) <714298D4-5E7D-3DFC-AEF5-D0CF6188C949> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x10f9f2000 - 0x10fa51fff +com.mixedinkey.MIKMIDI (1.5 - 877) /Applications/BetterTouchTool.app/Contents/Frameworks/MIKMIDI.framework/Versions/A/MIKMIDI
0x1181c3000 - 0x11820dadf dyld (551.5) /usr/lib/dyld
0x7fff42bf0000 - 0x7fff43a4efff com.apple.AppKit (6.9 - 1561.61.100) <4E6EA3FA-8C2C-3B21-BFF9-6F8C458B7BE1> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff463e2000 - 0x7fff4644dff7 com.apple.corelocation (2245.0.41) <6BF57F70-732C-3140-B5A3-466ACF262765> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff467b6000 - 0x7fff467b6fff com.apple.CoreServices (822.37 - 822.37) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff472d3000 - 0x7fff4735eff3 com.apple.framework.CoreWLAN (13.0 - 1350.2) /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff475df000 - 0x7fff47776ffb com.apple.ical.EventKit (3.0 - 751.5.1) <09A0589E-53F9-34A5-9709-C3C6CC604217> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit
0x7fff4779f000 - 0x7fff47b66ffb com.apple.Foundation (6.9 - 1455.300) <0479E072-1DD0-3881-A9A2-EDAD3EE58C23> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff514c5000 - 0x7fff517f0fff com.apple.security (7.0 - 58286.70.19) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff51c58000 - 0x7fff51cc8ff3 com.apple.SystemConfiguration (1.17 - 1.17) <41D509AB-AED3-30FF-BB00-615BB5A8AC00> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff60a8f000 - 0x7fff60db8ff7 com.apple.MediaRemote (1.0 - 1) <1FE6F7B0-E949-36F3-9646-1B85BA1BAF20> /System/Library/PrivateFrameworks/MediaRemote.framework/Versions/A/MediaRemote
0x7fff61153000 - 0x7fff6117dffb com.apple.MultitouchSupport.framework (1614.1 - 1614.1) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x7fff6c08c000 - 0x7fff6c17dff7 libiconv.2.dylib (51.50.1) <7965B866-C75A-3450-9891-0500349F7090> /usr/lib/libiconv.2.dylib
0x7fff6c17e000 - 0x7fff6c3a5ffb libicucore.A.dylib (59181.0.1) <17767680-09DF-3954-AB6C-B13B41F92A2E> /usr/lib/libicucore.A.dylib
0x7fff6d4ee000 - 0x7fff6d500ffb libz.1.dylib (70) <47278BDC-596E-3037-B8DA-05FE9D5DBEF6> /usr/lib/libz.1.dylib