BTT makes the first copy in MS Word & Excel freeze the app and shows the spinning color wheel during 5 seconds

Bug Reports
1

Describe the bug
In MS Excel and Word, when copying some text for the first time (after app is launched), the app freeze for 5 seconds and the color wheel cursor appear after 1 second during 5 seconds.

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
The application is frozen during 5 sec

Device information:

  • Type of Mac: MBP 2016 with TB
  • macOS version: 10.14.5
  • BetterTouchTool version: 3.02
  • MS Office : 16 to 16.25
    Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):
    Doesn't happen when BTT is not running.
    Discovered this bug long time ago (maybe 1 year) but didn't though it was related to BTT.
2

Try upgrading top 3.071, there have been some improvements for the clipboard manager in combination with microsoft apps

3

Thank you for your reply. I updated to 3.071, still happens, no changes :frowning:

4

Are you using the BTT clipboard manager?

5

I don't really use the BTT clipboard manager, but I didn't found a way to "disable" it either.

6

as soon as you delete all triggers that have the show clipboard manager action assigned, it will be disabled (maybe restart BTT to make sure)

7

Yes it works fine with the clipboard manager now disabled. Thank you !