BTT Forgets settings every few weeks. Import saved preset does not work?


I have the latest updates for BTT and GC installed.

Three issues:

  1. every few weeks, BTT seems to randomly forget what it's displaying/what it does when a button is touched. I've tried resetting/restarting/force quitting BTT, but nothing works.

  2. I then restart my MacBook Pro M1, reinstall BTT, my licence, and import my saved preset, however, nothing changes when I reimport the preset. Everything is still displayed wrong, and does not work when pressed?

  3. The top BTT Mac menu bar options do not work when pressed

Massively annoying when you've come to learn the gestures I've set up on the touch bar!

Any ideas?

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
MacBook Pro M1. Touch Bar.

Device information:

  • Type of Mac: M1
  • macOS version: Latest 11.2.3
  • BetterTouchTool version: 3.560