Describe the bug
After creating a Run Shortcut & Show Result Widget, clicking on its row leads to instant crash. It seems to be related to BTT failing to fetch my Shortcuts. I have 300+ shortcuts, not sure if it could be related.
One interesting thing to note is that BTT shows all my Shortcuts without problem for normal actions.
I've discovered this issue when first alpha releases for Stream Deck dropped, but thought it was related to the early beta. Now that it's been a few months, and that I noticed it's also present on Touch Bar, I think you may not be aware of the issue.
Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
At least Touch Bar and Stream Deck.
Device information:
- Type of Mac: MacBook Pro
- macOS version: 12.6
- BetterTouchTool version: 3.874
StackTrace:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: BetterTouchTool [44665]
Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 3.874 (2027)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-09-27 13:45:35.1184 +0200
OS Version: macOS 12.6 (21G115)
Report Version: 12
Bridge OS Version: 6.6 (19P6067)
Anonymous UUID: 9F366A7F-0D3A-1CD6-D564-4004D321B916
Sleep/Wake UUID: 6C1FCB68-3B27-4B8E-AE4A-08D64F878228
Time Awake Since Boot: 90000 seconds
Time Since Wake: 4506 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
abort() called
Application Specific Backtrace 0:
0 CoreFoundation 0x00007ff804c88773 __exceptionPreprocess + 242
1 libobjc.A.dylib 0x00007ff8049e8bc3 objc_exception_throw + 48
2 CoreFoundation 0x00007ff804d0d35b -[NSObject(NSObject) __retain_OA] + 0
3 CoreFoundation 0x00007ff804bef555 ___forwarding___ + 1356
4 CoreFoundation 0x00007ff804beef78 _CF_forwarding_prep_0 + 120
5 BetterTouchTool 0x0000000106907264 __44+[BTTFormConfigTBAppleScript shortcutsGroup]_block_invoke + 1500
6 BetterTouchTool 0x0000000106927bb7 -[BTTFormService itemsToAddForItem:] + 308
7 BetterTouchTool 0x0000000106927cdd -[BTTFormService itemsToAddForItem:] + 602
8 BetterTouchTool 0x0000000106927cdd -[BTTFormService itemsToAddForItem:] + 602
9 BetterTouchTool 0x0000000106928231 -[BTTFormService evaluateFormVisibility] + 554
10 BetterTouchTool 0x00000001069267f1 -[BTTFormService reloadValuesForTrigger:] + 2606
11 BetterTouchTool 0x0000000106925db0 -[BTTFormService reloadValues] + 57
12 BetterTouchTool 0x000000010692ae21 -[BTTFormService saveArray:] + 4412
13 BetterTouchTool 0x0000000106929a2d -[BTTFormService save] + 284
14 BetterTouchTool 0x00000001069279e2 -[BTTFormService changeValueForFormElement:newValue:] + 1417
15 BetterTouchTool 0x00000001068f2ae2 __51-[BTTSelectorPopoverCell popupButtonDidSelectItem:]_block_invoke + 94
16 libdispatch.dylib 0x00007ff80498e0cc _dispatch_call_block_and_release + 12
17 libdispatch.dylib 0x00007ff80498f317 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007ff80499bc78 _dispatch_main_queue_drain + 943
19 libdispatch.dylib 0x00007ff80499b8bb _dispatch_main_queue_callback_4CF + 31
20 CoreFoundation 0x00007ff804c4af37 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
21 CoreFoundation 0x00007ff804c0bfcf __CFRunLoopRun + 2771
22 CoreFoundation 0x00007ff804c0ae3c CFRunLoopRunSpecific + 562
23 HIToolbox 0x00007ff80d8ba5e6 RunCurrentEventLoopInMode + 292
24 HIToolbox 0x00007ff80d8ba213 ReceiveNextEventCommon + 283
25 HIToolbox 0x00007ff80d8ba0e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
26 AppKit 0x00007ff807644fad _DPSNextEvent + 927
27 AppKit 0x00007ff80764366a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
28 AppKit 0x00007ff807635d19 -[NSApplication run] + 586
29 AppKit 0x00007ff807609c97 NSApplicationMain + 817
30 dyld 0x00000001095fe52e start + 462
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff804b1000e __pthread_kill + 10
1 libsystem_pthread.dylib 0x7ff804b461ff pthread_kill + 263
2 libsystem_c.dylib 0x7ff804a91d24 abort + 123
3 libc++abi.dylib 0x7ff804b02082 abort_message + 241
4 libc++abi.dylib 0x7ff804af31bd demangling_terminate_handler() + 266
5 libobjc.A.dylib 0x7ff8049efe11 _objc_terminate() + 96
6 libc++abi.dylib 0x7ff804b014a7 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x7ff804b01458 std::terminate() + 56
8 libdispatch.dylib 0x7ff80498f32b _dispatch_client_callout + 28
9 libdispatch.dylib 0x7ff80499bc78 _dispatch_main_queue_drain + 943
10 libdispatch.dylib 0x7ff80499b8bb _dispatch_main_queue_callback_4CF + 31
11 CoreFoundation 0x7ff804c4af37 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 CoreFoundation 0x7ff804c0bfcf __CFRunLoopRun + 2771
13 CoreFoundation 0x7ff804c0ae3c CFRunLoopRunSpecific + 562
14 HIToolbox 0x7ff80d8ba5e6 RunCurrentEventLoopInMode + 292
15 HIToolbox 0x7ff80d8ba213 ReceiveNextEventCommon + 283
16 HIToolbox 0x7ff80d8ba0e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
17 AppKit 0x7ff807644fad _DPSNextEvent + 927
18 AppKit 0x7ff80764366a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
19 AppKit 0x7ff807635d19 -[NSApplication run] + 586
20 AppKit 0x7ff807609c97 NSApplicationMain + 817
21 dyld 0x1095fe52e start + 462
Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x7ff804b0997a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff804b09ce8 mach_msg + 56
2 CoreFoundation 0x7ff804c0d36d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff804c0b9f8 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff804c0ae3c CFRunLoopRunSpecific + 562
5 AppKit 0x7ff8077b29ce _NSEventThread + 132
6 libsystem_pthread.dylib 0x7ff804b464e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff804b41f6b thread_start + 15
Thread 2:: com.facebook.SocketRocket.NetworkThread
0 libsystem_kernel.dylib 0x7ff804b0997a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff804b09ce8 mach_msg + 56
2 CoreFoundation 0x7ff804c0d36d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff804c0b9f8 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff804c0ae3c CFRunLoopRunSpecific + 562
5 Foundation 0x7ff805a68d4a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216
6 BetterTouchTool 0x106cfc1db -[SRRunLoopThread main] + 248
7 Foundation 0x7ff805a61994 __NSThread__start__ + 1009
8 libsystem_pthread.dylib 0x7ff804b464e1 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff804b41f6b thread_start + 15
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x7ff804b0997a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff804b09ce8 mach_msg + 56
2 CoreFoundation 0x7ff804c0d36d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff804c0b9f8 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff804c0ae3c CFRunLoopRunSpecific + 562
5 CFNetwork 0x7ff8098357ec 0x7ff8095ec000 + 2398188
6 Foundation 0x7ff805a61994 __NSThread__start__ + 1009
7 libsystem_pthread.dylib 0x7ff804b464e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff804b41f6b thread_start + 15
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x7ff804b11d5a __select + 10
1 CoreFoundation 0x7ff804c34679 __CFSocketManager + 641
2 libsystem_pthread.dylib 0x7ff804b464e1 _pthread_start + 125
3 libsystem_pthread.dylib 0x7ff804b41f6b thread_start + 15
Thread 5:
0 libsystem_kernel.dylib 0x7ff804b0997a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff804b09ce8 mach_msg + 56
2 CoreFoundation 0x7ff804c0d36d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff804c0b9f8 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff804c0ae3c CFRunLoopRunSpecific + 562
5 CoreFoundation 0x7ff804c92dcb CFRunLoopRun + 40
6 MultitouchSupport 0x7ff810f1a0df mt_ThreadedMTEntry + 71
7 libsystem_pthread.dylib 0x7ff804b464e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff804b41f6b thread_start + 15
Thread 6:: Dispatch queue: cocoa.lumberjack.fileLogger
0 libsystem_kernel.dylib 0x7ff804b0c75e write + 10
1 Foundation 0x7ff805a4dcc3 _NSWriteToFileDescriptorWithProgress + 239
2 Foundation 0x7ff805a5a5fe __34-[NSConcreteFileHandle writeData:]_block_invoke + 67
3 Foundation 0x7ff805a4db19 -[NSData(NSData) enumerateByteRangesUsingBlock:] + 105
4 Foundation 0x7ff805a5a550 -[NSConcreteFileHandle writeData:] + 183
5 BetterTouchTool 0x1069cec73 -[DDFileLogger(Internal) lt_logData:] + 124
6 BetterTouchTool 0x1069ce79c -[DDFileLogger logMessage:] + 296
7 BetterTouchTool 0x1069d2c54 __16-[DDLog lt_log:]_block_invoke + 43
8 libdispatch.dylib 0x7ff80498e0cc _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x7ff80498f317 _dispatch_client_callout + 8
10 libdispatch.dylib 0x7ff804995432 _dispatch_lane_serial_drain + 955
11 libdispatch.dylib 0x7ff804995dfd _dispatch_lane_invoke + 366
12 libdispatch.dylib 0x7ff80499feee _dispatch_workloop_worker_thread + 753
13 libsystem_pthread.dylib 0x7ff804b42fd0 _pthread_wqthread + 326
14 libsystem_pthread.dylib 0x7ff804b41f57 start_wqthread + 15
Thread 7:: Dispatch queue: cocoa.lumberjack
0 libsystem_kernel.dylib 0x7ff804b0b0ea __ulock_wait + 10
1 libdispatch.dylib 0x7ff80498fb06 _dlock_wait + 45
2 libdispatch.dylib 0x7ff80498fd95 _dispatch_group_wait_slow + 43
3 BetterTouchTool 0x1069d2a87 -[DDLog lt_log:] + 459
4 BetterTouchTool 0x1069d10da __40-[DDLog queueLogMessage:asynchronously:]_block_invoke + 58
5 libdispatch.dylib 0x7ff80498e0cc _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x7ff80498f317 _dispatch_client_callout + 8
7 libdispatch.dylib 0x7ff804995317 _dispatch_lane_serial_drain + 672
8 libdispatch.dylib 0x7ff804995dfd _dispatch_lane_invoke + 366
9 libdispatch.dylib 0x7ff80499feee _dispatch_workloop_worker_thread + 753
10 libsystem_pthread.dylib 0x7ff804b42fd0 _pthread_wqthread + 326
11 libsystem_pthread.dylib 0x7ff804b41f57 start_wqthread + 15
Thread 8:
0 libsystem_pthread.dylib 0x7ff804b41f48 start_wqthread + 0
Thread 9:
0 libsystem_pthread.dylib 0x7ff804b41f48 start_wqthread + 0
Thread 10:
0 libsystem_pthread.dylib 0x7ff804b41f48 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000109679600 rcx: 0x00007ff7b9ae4d18 rdx: 0x0000000000000000
rdi: 0x0000000000000103 rsi: 0x0000000000000006 rbp: 0x00007ff7b9ae4d40 rsp: 0x00007ff7b9ae4d18
r8: 0x00007ff7b9ae4be0 r9: 0x00007ff804b04fa1 r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x0000000000000103 r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x0000000000000016
rip: 0x00007ff804b1000e rfl: 0x0000000000000246 cr2: 0x00000001096883ab
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x7ff804b08000 - 0x7ff804b3ffff libsystem_kernel.dylib (*) <8cc28466-fd2f-3c80-9834-9525b7beac19> /usr/lib/system/libsystem_kernel.dylib
0x7ff804b40000 - 0x7ff804b4bfff libsystem_pthread.dylib (*) <b5454e27-e8c7-3fdb-b77f-714f1e82e70b> /usr/lib/system/libsystem_pthread.dylib
0x7ff804a10000 - 0x7ff804a98fff libsystem_c.dylib (*) <e42e9d7a-03b4-340b-b61e-dcd45fd4acc0> /usr/lib/system/libsystem_c.dylib
0x7ff804af2000 - 0x7ff804b07fff libc++abi.dylib (*) <7b800bb6-32e7-3597-b292-2c4da4c377b1> /usr/lib/libc++abi.dylib
0x7ff8049d3000 - 0x7ff804a0cfff libobjc.A.dylib (*) <4d9b0dca-7151-3875-b98e-b255db8267a8> /usr/lib/libobjc.A.dylib
0x7ff80498c000 - 0x7ff8049d2fff libdispatch.dylib (*) <1a04b380-76e4-3e4b-b0fc-9837533d021d> /usr/lib/system/libdispatch.dylib
0x7ff804b8d000 - 0x7ff80508ffff com.apple.CoreFoundation (6.9) <93c48919-68af-367e-9a67-db4159bc962c> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff80d88c000 - 0x7ff80db7ffff com.apple.HIToolbox (2.1.1) <06fdecd6-9f69-397b-b1e2-a8226c0ba7ed> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff807606000 - 0x7ff808495fff com.apple.AppKit (6.9) <06015263-62ac-3b08-a298-dc835c18452a> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1095f9000 - 0x109664fff dyld (*) <71febccd-d9dc-3599-9971-2b3407c588a8> /usr/lib/dyld
0x7ff805a09000 - 0x7ff805dc5fff com.apple.Foundation (6.9) <e22e60bb-ab77-3120-862f-92fa74feffcf> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x106419000 - 0x106ebcfff com.hegenberg.BetterTouchTool (3.874) <642737e7-a2af-3620-98c5-dd80cdaecc5a> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x7ff8095ec000 - 0x7ff809a7bfff com.apple.CFNetwork (1335.0.3) <e9a42d7f-04b9-3d22-ace5-46a1c2ecace7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7ff810f15000 - 0x7ff810f4dfff com.apple.MultitouchSupport.framework (5460.1) <7616dad2-6d00-3c17-a503-2977c267ca8c> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 56
thread_create: 0
thread_set_state: 1424
VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=780.7M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=780.7M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 2560K 20
Activity Tracing 256K 1
CG backing stores 2160K 4
CG image 18.8M 527
CG raster data 212K 3
ColorSync 232K 28
CoreAnimation 75.9M 598
CoreData 464K 4
CoreData Object IDs 4100K 2
CoreGraphics 12K 2
CoreImage 32K 2
CoreServices 624K 2
CoreUI image data 5576K 47
Foundation 80K 2
Image IO 4424K 122
Kernel Alloc Once 8K 1
MALLOC 263.2M 162
MALLOC guard page 64K 15
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
ObjC additional data 15K 1
SQLite page cache 4672K 73
STACK GUARD 56.0M 11
Stack 13.1M 12
VM_ALLOCATE 7608K 464
__CTF 756 1
__DATA 34.5M 590
__DATA_CONST 33.7M 398
__DATA_DIRTY 1804K 238
__FONT_DATA 4K 1
__LINKEDIT 660.8M 25
__TEXT 538.4M 607
__UNICODE 592K 1
dyld private memory 1024K 1
libnetwork 1664K 24
mapped file 409.3M 190
shared memory 788K 17
=========== ======= =======
TOTAL 2.5G 4197
TOTAL, minus reserved VM space 2.1G 4197
-----------
Full Report
-----------
{"app_name":"BetterTouchTool","timestamp":"2022-09-27 13:45:35.00 +0200","app_version":"3.874","slice_uuid":"642737e7-a2af-3620-98c5-dd80cdaecc5a","build_version":"2027","platform":1,"bundleID":"com.hegenberg.BetterTouchTool","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6 (21G115)","incident_id":"BC64F6E3-3361-48AF-BFC7-F9F3DFAD6AC4","name":"BetterTouchTool"}
{
"uptime" : 90000,
"procLaunch" : "2022-09-27 13:43:50.2548 +0200",
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro15,2",
"procStartAbsTime" : 90581424057659,
"coalitionID" : 18954,
"osVersion" : {
"train" : "macOS 12.6",
"build" : "21G115",
"releaseType" : "User"
},
"captureTime" : "2022-09-27 13:45:35.1184 +0200",
"incident" : "BC64F6E3-3361-48AF-BFC7-F9F3DFAD6AC4",
"bug_type" : "309",
"pid" : 44665,
"procExitAbsTime" : 90686268890431,
"cpuType" : "X86-64",
"procName" : "BetterTouchTool",
"procPath" : "\/Applications\/BetterTouchTool.app\/Contents\/MacOS\/BetterTouchTool",
"bundleInfo" : {"CFBundleShortVersionString":"3.874","CFBundleVersion":"2027","CFBundleIdentifier":"com.hegenberg.BetterTouchTool"},
"storeInfo" : {"deviceIdentifierForVendor":"DED7318B-DE7F-5FE0-BD89-73DBAD62859C","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.hegenberg.BetterTouchTool",
"crashReporterKey" : "9F366A7F-0D3A-1CD6-D564-4004D321B916",
"wakeTime" : 4506,
"bridgeVersion" : {"build":"19P6067","train":"6.6"},
"sleepWakeUUID" : "6C1FCB68-3B27-4B8E-AE4A-08D64F878228",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"asi" : {"libsystem_c.dylib":["abort() called"]},
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Please tell me how I can help you troubleshooting this issue.