BetterTouchTool ofter times dead after waking from sleep

mkozjak · January 24, 2023, 6:40pm

Now I got the scenario where BetterTouchTool was alive after the wakeup but its Touch Bar entries were inactive. Touch Bar only showed the default strip. After I switched it on with my custom trigger running the stock action called "Toggle BetterTouchTool Touch Bar" it was back to my custom strip.

Andreas_Hegenberg · January 24, 2023, 6:46pm

unfortunately that can sometimes happen (all Touch Bar support is based on undocumented API, and while BTT tries to keep track of the state, this is not always possible.). It should not happen very often though (unless something else is modifying Touch Bar state)

mkozjak · January 27, 2023, 11:07pm

Complete crash on 3.994. Are there any commits between 3.994 and 3.9998 that might address this?
BetterTouchToolDebug.zip (1.8 MB)

Andreas_Hegenberg · January 27, 2023, 11:14pm

3.9994 should not have been available for everybody, was this offered via alpha update to you?

If so, you might need to delete any file that contains 3.9994 in ~/Library/Application Support/BetterTouchTool and download a fresh copy via folivora.ai - Great Tools for your Mac!

mkozjak · January 27, 2023, 11:21pm

Please note it's 3.994, not 3.9994. I upgrade BetterTouchTool via macOS' Homebrew.

I have these:
btt_data_store.version_3_994_build_2162
btt_data_store.version_3_994_build_2162-shm
btt_data_store.version_3_994_build_2162-wal

It offers to install 3.9998. I guess it's the alpha channel. I guess we can't tell what a stable release is from outside of the app so we use whatever's the latest version in brew.

github.com

Homebrew/homebrew-cask/blob/master/Casks/bettertouchtool.rb

cask "bettertouchtool" do
  version "3.9998,2204"
  sha256 "06d05d74b76a93c4cafa1e86ed11c80955f2c7f12a9b63dd576bee04643dd092"

  url "https://folivora.ai/releases/btt#{version.csv.first}-#{version.csv.second}.zip"
  name "BetterTouchTool"
  desc "Tool to customize input devices and automate computer systems"
  homepage "https://folivora.ai/"

  livecheck do
    url "https://folivora.ai/releases/"
    regex(/btt(\d+(?:[._-]\d+)*)\.zip.*?(\d{4}-\d{2}-\d{2}\s+\d{2}:\d{2})/i)
    strategy :page_match do |page, regex|
      page.scan(regex).max_by { |match| Time.parse(match[1]) }&.first&.tr("-", ",")
    end
  end

  auto_updates true

  app "BetterTouchTool.app"

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Andreas_Hegenberg · January 28, 2023, 6:25am

ah sorry, I was confused. 3.994 should be fine, no need to delete anything. I'll have a look at your logs later.There have been tons of fixes between 3.994 and 3.9998.

mkozjak · February 11, 2023, 8:24pm

Managed to reproduce it again with 4.017.

I guess this issue is largely due to undocumented Apple APIs and there's no way to fix it. Should we close this issue?

BetterTouchToolDebug.zip (1.5 MB)

Andreas_Hegenberg · February 11, 2023, 8:30pm

I'm still tracking this, so lets keep it open.

If it happens often you can try to activate the "restart after sleep" option, although that is certainly not the preferred solution.

Frank1 · February 11, 2023, 8:32pm

@mkozjak Have you tried ⌘+tab? That solves the problem for me immediately.

mkozjak · February 11, 2023, 8:47pm

@Frank1 - Yes, but that's not a proper solution.