console log plutil snd by email
This sounds like a corrupted file or something like that (plutil seems to expect a different format). Do previous versions of BTT still work for you?
Do you have any script inside of BTT that calls plutil? I can't think of any place in BTT were plutil is used, and the parent process listed in your log seems to be bash - maybe some shell script you are running?
every thing (v5520) was running just fine before the update. prev. versions also result to unresponsive behaviour. After restarting the mac v5520 works.
sounds like an issue outside of BTT then!
tried to update again from within BetterTouchTool but get the same unresponsive result.
Can you think of any shell scripts running in your BTT? (Possibly also called from an apple script)
yeah have several, but they work fine in 5520. I need to leave, will be back later maybe evening
The crash is happening due to some corrupted plist file, the question is which. (And another question is whether the plutil crash is related to the non-responsiveness you are encountering)
what approach do you suggest to solve this?
the plutil starts with following stating BetterTouchTool is responsible:
Translated Report (Full Report Below)
Process: plutil [9389]
Path: /usr/bin/plutil
Identifier: plutil
Version: 6.9 (3502.1.401)
Code Type: ARM-64 (Native)
Parent Process: bash [9387]
Responsible: BetterTouchTool [8246]
that‘s just because the process which started bash - which then called plutil - is BetterTouchTool.
However the crash itself is in plutil, which usually only crashes if it is asked to work with a malformed plist.
Can you think of any apple or shell script that accesses a plist?
hmm problem is that the 5520 is also giving the same issue even after mac restart, so not able to check scripts in BetterTouchTool editor
you can try to enable safe mode in BTT by running this terminal command while BTT is quit
defaults write com.hegenberg.BetterTouchTool BTTSafeModeEnabled YES
cannot force quit all BetterTouchTool processes BetterTouchProcessPrioWatcher
stays open. safemode command isnt working.
after mac restart:
automatically
to quit completely run
killall BTTRelaunch && killall BetterTouchTool
after kill command following keeps active:
that’s fine, this one can always be active
ok, managed to get back in the app after killing and removing BetterTouchTool from settings login and accesibility and adding it again(as asked by app). wil chk recent scripts for plutil entries, keep you posted. thx for now.
haven't found a script containing call/use of plutil or plist, but BetterTouchTool still didnt got unresponsive until now using:
macOS: Sequoia (15.5)
BetterTouchTool: 5.524 manage to do the update from 5520 to 5524
Potentially try to monitor the "Recently Did Run Script" section:
I can't think of anything but a JS, shell or apple script that would cause such a crash with the responsibility chain BetterTouchTool => bash => plutil
ok, would be helpful if there was a date/time stamp of each triggered entry.