After starting BTT, it usually crashes after a few dozen minutes.
Can you check whether there is a crash log in the macOS console app's crash report section?
There are not. But BTT disappeared after a few minutes.
I am also having many silent background crashes (nothing in console.app either), though mostly it seems to happen after the screensaver / lock. Also ārestart BTTā is shutting down but not actually restarting anymore.
BTT V5.701 and 26.1 Beta (25B5062e)
ah you are all on the 26.1 beta, I didn't notice that. Unfortunately this macOS build has a known bug that Apple needs to fix. (I only add workarounds if Apple releases the bugs to production but not during the beta phases)
That's my observation too
5.706 at least disables the non-working restart functionality on 26.1 and uses some fallback mechanism. This is not a great solution but should work until apple fixes the issue.
//edit: slightly better workaround added to 5.711 alpha
Thankās Andreas, you are a star!
I think Apple has fixed the issue in the 26.1 RC so I have rolled back the workarounds in 5.745
Also been continuously crashing on 26.0, 26.0.1, and now 26.1. though not silent there are crash logs every few seconds. On all three of my machines. (MacBook Pro, MacBook Air, Mac Studio)
Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Reason: -[__NSArrayM %s]: unrecognized selector sent to instance 0xa9f622490
Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6
Terminating Process: BetterTouchTool [14685]
The machine I hadnāt used in a while updated to 26.1 today and BTT ran until I opened the config then it crashed as soon as the window opened. After that it appears for a split second in the menu bar and then crashes again.
Identifier: com.hegenberg.bettertouchtool-setapp
Version: 5.745 (2025091904)
Code Type: ARM-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: com.hegenberg.bettertouchtool-setapp [3116]
User ID: 501
Date/Time: 2025-11-03 19:51:29.9727 -0700
Launch Time: 2025-11-03 19:51:29.0368 -0700
Hardware Model: Mac16,6
OS Version: macOS 26.1 (25B78)
Release Type: User
@bbbb if you can post a full crashlog from the macOS console app's crash report section I can probably quickly fix your issue.
BetterTouchTool-2025-11-03-214718.ips (38.8 KB)
Sure thanks for taking a look!
I uploaded a new beta to setapp which might resolve this. You need to enable beta updates in the setapp settings if you want to try it.
Yup. Will test on other machines as well but that definitely seems to work here! Thanks!
Sorry for digging this up. I am encoutering similar crashes and have tried going into safe mode but still having issues. Whenever I am opening up the configuration, the whole app crashes. But if I don't try to open it up, the existing configuration works.
I am not sure if relevant but the last time it's working, I am tempering with the settings for AI prompt settings.
Hope I can get some help how I can resolve this without restting the configurations. Thanks in advance!
Hi @Andreas_Hegenberg Same here, I just buy a license but very sad to find the app continuously crack after a while, even after updating to latest beta version. Please kindly find attched log if it can help 
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: BetterTouchTool [15901]
Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 6.643 (2026071702)
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.hegenberg.BetterTouchTool [99442]
User ID: 501
Date/Time: 2026-07-19 00:42:27.5989 +0800
Launch Time: 2026-07-19 00:40:56.1333 +0800
Hardware Model: MacBookPro17,1
OS Version: macOS 26.5.1 (25F80)
Release Type: User
Crash Reporter Key: [REDACTED_DEVICE_KEY]
Incident Identifier: [REDACTED_INCIDENT_ID]
Sleep/Wake UUID: [REDACTED_UUID]
Time Awake Since Boot: 240000 seconds
Time Since Wake: 13399 seconds
System Integrity Protection: enabled
Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00000001a3114cc8
Termination Reason: Namespace SIGNAL, Code 5, Trace/BPT trap: 5
Terminating Process: exc handler [15901]
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libswiftCore.dylib 0x1a3114cc8 _assertionFailure(_:_:file:line:flags:) + 172
1 BetterTouchTool 0x100d66ae0 0x1001e8000 + 12053216
2 BetterTouchTool 0x100d66ec4 0x1001e8000 + 12054212
3 BetterTouchTool 0x1005ac068 0x1001e8000 + 3948648
4 BetterTouchTool 0x10020151c 0x1001e8000 + 103708
5 BetterTouchTool 0x1005abdb4 0x1001e8000 + 3947956
6 BetterTouchTool 0x1005aa734 0x1001e8000 + 3942196
7 CoreFoundation 0x18f9a79bc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 148
8 CoreFoundation 0x18fa3408c ___CFXRegistrationPost_block_invoke + 92
9 CoreFoundation 0x18fa33fd0 _CFXRegistrationPost + 440
10 CoreFoundation 0x18f9763d0 _CFXNotificationPost + 740
11 Foundation 0x1911ab4a4 -[NSNotificationCenter postNotificationName:object:userInfo:] + 88
12 AppKit 0x193f73d10 applicationStatusSubsystemCallback + 728
13 LaunchServices 0x18feb69cc ___LSScheduleNotificationFunction_block_invoke_2 + 52
14 CoreFoundation 0x18f9b2ad0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 28
15 CoreFoundation 0x18f9b2a10 __CFRunLoopDoBlocks + 396
16 CoreFoundation 0x18f9b1844 __CFRunLoopRun + 804
17 CoreFoundation 0x18fa841c4 _CFRunLoopRunSpecificWithOptions + 532
18 HIToolbox 0x19c797560 RunCurrentEventLoopInMode + 320
19 HIToolbox 0x19c79a8bc ReceiveNextEventCommon + 488
20 HIToolbox 0x19c92414c _BlockUntilNextEventMatchingListInMode + 48
21 AppKit 0x19448c35c _DPSBlockUntilNextEventMatchingListInMode + 228
22 AppKit 0x193de0084 _DPSNextEvent + 576
23 AppKit 0x1949758b0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
24 AppKit 0x1949755bc -[NSApplication(NSEventRouting) nextEventMatchingMask:untilDate:inMode:dequeue:] + 72
25 AppKit 0x193dd313c -[NSApplication run] + 368
26 AppKit 0x193dab7b0 NSApplicationMain + 880
27 dyld 0x18f537e00 start + 6992
Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x18f8b1c34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x18f8c4574 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x18f8ba9c0 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x18f8b1fc0 mach_msg + 24
4 CoreFoundation 0x18f9b30d8 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18f9b19c4 __CFRunLoopRun + 1188
6 CoreFoundation 0x18fa841c4 _CFRunLoopRunSpecificWithOptions + 532
7 AppKit 0x19301c7c _NSEventThread + 184
8 libsystem_pthread.dylib 0x18f8f5c58 _pthread_start + 136
9 libsystem_pthread.dylib 0x18f8f0c1c thread_start + 8
Thread 2:: caulk.messenger.shared:17
0 libsystem_kernel.dylib 0x18f8b1bb0 semaphore_wait_trap + 8
1 caulk 0x19c23fe00 caulk::semaphore::timed_wait(double) + 224
2 caulk 0x19c23fcac caulk::concurrent::details::worker_thread::run() + 32
3 caulk 0x19c23f94c void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*>>>(void*) + 96
4 libsystem_pthread.dylib 0x18f8f5c58 _pthread_start + 136
5 libsystem_pthread.dylib 0x18f8f0c1c thread_start + 8
Thread 3:: caulk.messenger.shared:high
0 libsystem_kernel.dylib 0x18f8b1bb0 semaphore_wait_trap + 8
1 caulk 0x19c23fe00 caulk::semaphore::timed_wait(double) + 224
2 caulk 0x19c23fcac caulk::concurrent::details::worker_thread::run() + 32
3 caulk 0x19c23f94c void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*>>>(void*) + 96
4 libsystem_pthread.dylib 0x18f8f5c58 _pthread_start + 136
5 libsystem_pthread.dylib 0x18f8f0c1c thread_start + 8
Thread 4:
0 libsystem_kernel.dylib 0x18f8b1c34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x18f8c4574 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x18f8ba9c0 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x18f8b1fc0 mach_msg + 24
4 CoreFoundation 0x18f9b30d8 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18f9b19c4 __CFRunLoopRun + 1188
6 CoreFoundation 0x18fa841c4 _CFRunLoopRunSpecificWithOptions + 532
7 CoreFoundation 0x18fa27af4 CFRunLoopRun + 64
8 MultitouchSupport 0x1a18e5ab8 mt_ThreadedMTEntry + 72
9 libsystem_pthread.dylib 0x18f8f5c58 _pthread_start + 136
10 libsystem_pthread.dylib 0x18f8f0c1c thread_start + 8
Thread 5:: Dispatch queue: CA DispatchGroup
0 QuartzCore 0x199a1e9b8 CA::Render::release_shmem_bitmap(void const*, void*) + 8
1 QuartzCore 0x199a1e948 CA::Render::Image::~Image() + 40
2 QuartzCore 0x199a5bd70 CA::Render::Image::release_data() const + 44
3 QuartzCore 0x199a058d8 CABackingStoreReleaseImages(CABackingStore*) + 76
4 QuartzCore 0x199a1d5c8 CABackingStoreCollect_(double, bool) + 344
5 QuartzCore 0x199a1d3a4 CABackingStoreCollect + 40
6 QuartzCore 0x199a1d324 async_collect_callback(void*) + 44
7 libdispatch.dylib 0x18f7544b0 _dispatch_client_callout + 16
8 libdispatch.dylib 0x18f743030 _dispatch_lane_serial_drain + 740
9 libdispatch.dylib 0x18f743b2c _dispatch_lane_invoke + 392
10 libdispatch.dylib 0x18f74de34 _dispatch_root_queue_drain_deferred_wlh + 284
11 libdispatch.dylib 0x18f74d734 _dispatch_workloop_worker_thread + 720
12 libsystem_pthread.dylib 0x18f8f1ec0 _pthread_wqthread + 292
13 libsystem_pthread.dylib 0x18f8f0c10 start_wqthread + 8
Thread 6:
Thread 7:
Thread 8:
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x80000001026e0600 x1: 0xffffffffb0000000 x2: 0x0000000000000060 x3: 0xfffff0007fc00000
x4: 0x0000000430a1e740 x5: 0x000000016fc14ce0 x6: 0x0000000000000068 x7: 0xfffff0003ffff800
x8: 0x0000000000000000 x9: 0x00000000ff7f8d93 x10: 0x0000000000000000 x11: 0x0000000000000000
x12: 0x019d34e90080726c x13: 0x019d243500806bd4 x14: 0x0000000000007000 x15: 0x0000000000000019
x16: 0x952d000430a1e6c0 x17: 0x00000009d24353d4 x18: 0x0000000000000000 x19: 0x00000007af233c00
x20: 0x0000000103d41150 x21: 0x0000000000000000 x22: 0x0000000000000000 x23: 0x00000001030a4368
x24: 0x00000007b0c9ec10 x25: 0x000000010323d000 x26: 0x000000016fc15110 x27: 0x000000016fc153f8
x28: 0x0000000000000000 fp: 0x000000016fc14e70 lr: 0x00000001a3114cc8
sp: 0x000000016fc14df0 pc: 0x00000001a3114cc8 cpsr: 0x00001000
far: 0x0000000000000000 esr: 0xf2000001 (Breakpoint) brk 1
Binary Images:
0x1001e8000 - 0x102ce3fff com.hegenberg.BetterTouchTool (6.643) <999fc70b-738c-3cd5-803c-c600dbd1ba5e> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x1034b8000 - 0x103507fff com.mixedinkey.MIKMIDI (1.5) <16ddf028-19de-3847-bbd4-8c164b405d1f> /Applications/BetterTouchTool.app/Contents/Frameworks/MIKMIDI.framework/Versions/A/MIKMIDI
0x1036c0000 - 0x103713fff com.ridiculousfish.HexFiend-Framework (2.18.1) <ce31ba42-f6b6-3617-b5d5-ddd35f9414fb> /Applications/BetterTouchTool.app/Contents/Frameworks/HexFiend.framework/Versions/A/HexFiend
0x103608000 - 0x10364ffff org.sparkle-project.Sparkle (2.8.1) <10a9c0fd-df6d-3cac-8dad-da73d4d9a9b3> /Applications/BetterTouchTool.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
0x10344c000 - 0x10345bfff net.wafflesoftware.ShortcutRecorder.framework.Leopard (*) <e4b8ba7c-0e6f-3884-b09b-8382c85ce386> /Applications/BetterTouchTool.app/Contents/Frameworks/ShortcutRecorder.framework/Versions/A/ShortcutRecorder
0x103844000 - 0x1038c3fff com.mentalfaculty.ensembles (2.9.1) <36a6c99c-16d4-3f47-8040-37cdc7663a02> /Applications/BetterTouchTool.app/Contents/Frameworks/Ensembles.framework/Versions/A/Ensembles
0x103474000 - 0x103477fff com.hegenberg.BTTPluginSupport (1.0) <833dd5ce-6548-3c75-bd3b-f943aa2feb5d> /Applications/BetterTouchTool.app/Contents/Frameworks/BTTPluginSupport.framework/Versions/A/BTTPluginSupport
0x103438000 - 0x10343bfff com.potionfactory.LetsMove (1.25) <4cccd167-7048-39ff-a5c4-594f5fa5e57a> /Applications/BetterTouchTool.app/Contents/Frameworks/LetsMove.framework/Versions/A/LetsMove
0x10348c000 - 0x103497fff libobjc-trampolines.dylib (*) <ca58aa96-b997-3a6d-9132-19d49be4b3e9> /usr/lib/libobjc-trampolines.dylib
0x116f60000 - 0x116f77fff com.apple.iokit.IOHIDLib (2.0.0) <f9cc0803-6f3d-38b6-b311-789833568ac7> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Contents/MacOS/IOHIDLib
0x10b1d4000 - 0x10b1effff com.apple.security.csparser (3.0) <3bcf8cf8-291e-348f-8aa5-7408851d3c05> /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x10b360000 - 0x10baebfff com.apple.AGXMetal13-3 (351.2) <4b3bb882-5590-39b1-8c79-25c42e3e4173> /System/Library/Extensions/AGXMetal13_3.bundle/Contents/MacOS/AGXMetal13_3
0x1a2fb4000 - 0x1a35557bf libswiftCore.dylib (*) <7669d858-d332-36c7-9c6c-4564ffbea8d2> /usr/lib/swift/libswiftCore.dylib
0x18f935000 - 0x18fe9331f com.apple.CoreFoundation (6.9) <04e3598b-f226-3250-b3b2-ce938dd4db7e> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1911a2000 - 0x19218441f com.apple.Foundation (6.9) <49dd529f-1708-3767-997b-1a4639a07536> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x193da7000 - 0x1954c9f9f com.apple.AppKit (6.9) <cf57a4fc-4be3-3d95-b543-d744e8718b26> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x18fe94000 - 0x1901aebff com.apple.LaunchServices (1141.1) <f32798d4-ca63-3935-b694-f45daffe5655> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x19c6da000 - 0x19c9d511f com.apple.HIToolbox (2.1.1) <8716490e-acc2-3688-8c2f-5ca42b4c9da9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x18f518000 - 0x18f5be217 dyld (*) <a237ef81-b68b-37ba-a165-92c965529534> /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x18f8b1000 - 0x18f8ee2af libsystem_kernel.dylib (*) <cc1cf985-bc65-3725-809f-4c1e36b8f4ba> /usr/lib/system/libsystem_kernel.dylib
0x18f8ef000 - 0x18f8fbb3b libsystem_pthread.dylib (*) <4f33683c-18c8-39a1-800b-2e3bd43bcc13> /usr/lib/system/libsystem_pthread.dylib
0x19c23e000 - 0x19c26705f com.apple.audio.caulk (1.0) <47e71130-9608-3d99-aceb-df5638bc08df> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk
0x1a18e1000 - 0x1a1926c1f com.apple.MultitouchSupport.framework (9450.2) <20c49e65-4fdc-3fa2-add2-8bd540f8849b> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x1999e0000 - 0x199df5cdf com.apple.QuartzCore (1195.14.4) <c57b87a6-283c-3588-87ef-145bbee8e257> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x18f739000 - 0x18f78023f libdispatch.dylib (*) <f071efe4-299f-3089-acc4-0025b8ffb52a> /usr/lib/system/libdispatch.dylib
VM Region Summary:
ReadOnly portion of Libraries: Total=2.0G resident=0K(0%) swapped_out_or_unallocated=2.0G(100%)
Writable regions: Total=4.5G written=2579K(0%) resident=899K(0%) swapped_out=2144K(0%) unallocated=4.5G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 384K 3
Activity Tracing 256K 1
AttributeGraph Data 1024K 1
CG image 1504K 34
ColorSync 16K 1
CoreAnimation 10.5M 207
CoreData 80K 1
CoreData Object IDs 4112K 2
CoreGraphics 48K 3
CoreUI image data 1056K 9
Foundation 16K 1
Image IO 1136K 64
JS VM Gigacage 128.0M 1
JS VM Gigacage (reserved) 3.9G 1 reserved VM address space (unallocated)
Kernel Alloc Once 32K 1
MALLOC 105.5M 46
MALLOC guard page 3104K 4
Memory Tag 22 64.0M 1
SQLite page cache 512K 4
STACK GUARD 56.1M 9
Stack 12.3M 10
VM_ALLOCATE 12.4M 19
WebKit Malloc 224.1M 7
WebKit Malloc (reserved) 32.0M 1 reserved VM address space (unallocated)
__AUTH 6632K 704
__AUTH_CONST 96.1M 1111
__CTF 824 1
__DATA 43.2M 1069
__DATA_CONST 37.7M 1130
__DATA_DIRTY 9325K 940
__FONT_DATA 2352 1
__LINKEDIT 578.1M 13
__OBJC_RO 79.1M 1
__OBJC_RW 2599K 1
__TEXT 1.4G 1155
__TPRO_CONST 128K 2
mapped file 662.1M 126
page table in kernel 899K 1
shared memory 9216K 27
=========== ======= =======
TOTAL 7.4G 6713
TOTAL, minus reserved VM space 3.5G 6713
-----------
Full Report
-----------
{"app_name":"BetterTouchTool","timestamp":"2026-07-19 00:42:32.00 +0800","app_version":"6.643","slice_uuid":"999fc70b-738c-3cd5-803c-c600dbd1ba5e","build_version":"2026071702","platform":1,"bundleID":"com.hegenberg.BetterTouchTool","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 26.5.1 (25F80)","roots_installed":0,"name":"BetterTouchTool","incident_id":"[REDACTED_INCIDENT_ID]"}
{
"uptime" : 240000,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro17,1",
"coalitionID" : 99442,
"osVersion" : {
"train" : "macOS 26.5.1",
"build" : "25F80",
"releaseType" : "User"
},
"captureTime" : "2026-07-19 00:42:27.5989 +0800",
"codeSigningMonitor" : 1,
"incident" : "[REDACTED_INCIDENT_ID]",
"pid" : 15901,
"translated" : false,
"cpuType" : "ARM-64",
"procLaunch" : "2026-07-19 00:40:56.1333 +0800",
"procStartAbsTime" : 5870849262213,
"procExitAbsTime" : 5873043443407,
"procName" : "BetterTouchTool",
"procPath" : "\/Applications\/BetterTouchTool.app\/Contents\/MacOS\/BetterTouchTool",
"bundleInfo" : {"CFBundleShortVersionString":"6.643","CFBundleVersion":"2026071702","CFBundleIdentifier":"com.hegenberg.BetterTouchTool"},
"storeInfo" : {"deviceIdentifierForVendor":"[REDACTED_VENDOR_ID]","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.hegenberg.BetterTouchTool",
"crashReporterKey" : "[REDACTED_DEVICE_KEY]",
"appleIntelligenceStatus" : {"state":"unavailable","reasons":["redacted_status"]},
"developerMode" : 1,
"bootProgressRegister" : "0x2f000000",
"codeSigningID" : "com.hegenberg.BetterTouchTool",
"codeSigningTeamID" : "DAFVSXZ82P",
"codeSigningFlags" : 570495745,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"codeSigningAuxiliaryInfo" : 0,
"instructionByteStream" : {"beforePC":"IAAg1MEF+LfpAwC54gMDquMDBKrkAwWq5QMGquYDB6rnAwiqrAIAlA==","atPC":"IAAg1CgAgFKJEoBS6BMAuekHAPlIAIBS6AMAOWAaALAAEDSRYxoAsA=="},
"bootSessionUUID" : "[REDACTED_BOOT_UUID]",
"wakeTime" : 13399,
"sleepWakeUUID" : "[REDACTED_UUID]",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000001, 0x00000001a3114cc8","rawCodes":[1,7030787272],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
"termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":15901},
"os_fault" : {"process":"BetterTouchTool"},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
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Model: MacBookPro17,1, BootROM 18000.120.36, proc 8:4:4:0 processors, 16 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Display: Generic External Display, 5120 x 2880, MirrorOff, Online
Memory Module: LPDDR4, Hynix
Network Service: Wi-Fi, AirPort, en0
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
that crash usually only happens if you had used pirated versions in the past. These cracked versions often contain malware or modify system or app files to workaround protections. Unfortunately I don't know what exactly is causing the crash for you but it is almost certainly caused by previously using a cracked version.
Reinstalling macOS will fix it, maybe some other uninstaller apps can also help.
Hi Andreas, thanks for the quick look. I migrated this Mac from an older device using Migration Assistant, so itās highly possible some legacy configuration files or outdated environment hooks are interfering with the current app. I try to reinstall by a uninstaller app and it works well now, thanks again for your great work!
Having the same issue with the SetApp version. I had it working wonderfully, added HyperKey, Logitech MX setup, Stream deck, and then the config keeps crashing after I started experimenting with the AI chat. Everything that BTT is overriding still works, just the config window that crashes.
@ChrisChinchilla that sounds like a real crash, could you please post the crashlog from the macOS console appās crash reports section? then I can fix it!