BetterTouchTool 2.697 stops working and has to be restarted constantly.

Describe the bug
BetterTouchTools works right after I restart it for 1-2 keyboard shortcuts, then it stops. This has been going on for a few versions of BetterTouchTool

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
Keyboard Shortcuts


Device information:

  • Type of Mac: iMac 21.5-inch 2017
  • macOS version: 10.14.3
  • BetterTouchTool version: 2.697

Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):
I have tried to restart the machine, and it keeps happening. On my MacBook Pro it does not happen with the same Keyboard Shortcuts set up.

maybe you have some setting that disables BTT? Is the menubar icon grey (disabled) when that happens?

Thanks for the quick response. It is not disabled and it isn't grey.


I just tried to use it again, and it didn't work. I took the picture, and restarted it, and the icon looks the same. It isn't crashing, it just stops working. Is there anything else I can upload to help?


p.s. I don't have much running on this in the menubar.