I have been getting frequent "Quite Unexpectedly" errors. This happened with MacOS 12, 13, and 13.1. I was running the stable version of BTT but am now running the alpha version to see if it would fix the problem. Some days it quits every 10 minutes, some days not at all. No particular action seems to trigger it. M1 MacBook Pro 14, 16 GM RAM,
Summary
Translated Report (Full Report Below)
Process: BetterTouchTool [6792]
Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 3.982 (2147)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-12-23 10:27:32.0783 -0500
OS Version: macOS 13.1 (22C65)
Report Version: 12
Anonymous UUID: B3136E63-0ED4-C80E-BCE6-A0D48338A496
Sleep/Wake UUID: 2DC553E7-4FF0-4D97-8434-64DA54514468
Time Awake Since Boot: 250000 seconds
Time Since Wake: 13617 seconds
System Integrity Protection: enabled
Crashed Thread: 2 Dispatch queue: com.apple.root.background-qos
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c300002a
Exception Codes: 0x0000000000000001, 0x00000000c300002a
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [6792]
VM Region Info: 0xc300002a is not in any region. Bytes before following region: 1057980374
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 1020f8000-102b38000 [ 10.2M] r-x/r-x SM=COW ...tterTouchTool
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x1b05bdd70 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1b05cf8a4 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1b05c65c4 mach_msg_overwrite + 540
3 libsystem_kernel.dylib 0x1b05be0ec mach_msg + 24
4 SkyLight 0x1b5678bdc _WSSCopyDisplayInfoDictionary + 156
5 SkyLight 0x1b555cd28 SLSCopyDisplayInfoDictionary + 72
6 AppKit 0x1b4167e8c -[_NSScreenSharedInfo localizedNameForDisplay:] + 328
7 BetterTouchTool 0x10242c0a4 -[BSTDragPointCenter recognizeDisplays] + 984
8 BetterTouchTool 0x10242d148 -[BSTDragPointCenter reset] + 140
9 BetterTouchTool 0x10242cd6c __59-[BSTDragPointCenter applicationDidChangeScreenParameters:]_block_invoke + 360
10 libdispatch.dylib 0x1b04749dc _dispatch_call_block_and_release + 32
11 libdispatch.dylib 0x1b0476504 _dispatch_client_callout + 20
12 libdispatch.dylib 0x1b0484d1c _dispatch_main_queue_drain + 928
13 libdispatch.dylib 0x1b048496c _dispatch_main_queue_callback_4CF + 44
14 CoreFoundation 0x1b071dd50 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16
15 CoreFoundation 0x1b06db7d0 __CFRunLoopRun + 2036
16 CoreFoundation 0x1b06da888 CFRunLoopRunSpecific + 612
17 HIToolbox 0x1b9daffa0 RunCurrentEventLoopInMode + 292
18 HIToolbox 0x1b9dafde4 ReceiveNextEventCommon + 672
19 HIToolbox 0x1b9dafb2c _BlockUntilNextEventMatchingListInModeWithFilter + 72
20 AppKit 0x1b395c424 _DPSNextEvent + 632
21 AppKit 0x1b395b5b4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
22 AppKit 0x1b394f9e4 -[NSApplication run] + 464
23 AppKit 0x1b3926e28 NSApplicationMain + 880
24 dyld 0x1b02d3e50 start + 2544
Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x1b05bdd70 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1b05cf8a4 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1b05c65c4 mach_msg_overwrite + 540
3 libsystem_kernel.dylib 0x1b05be0ec mach_msg + 24
4 SkyLight 0x1b5302e50 CGSSnarfAndDispatchDatagrams + 160
5 SkyLight 0x1b562aa8c SLSGetNextEventRecordInternal + 344
6 SkyLight 0x1b542c5a4 SLEventCreateNextEvent + 16
7 HIToolbox 0x1b9dbcb58 PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 60
8 HIToolbox 0x1b9dbcae0 MessageHandler(__CFMachPort*, void*, long, void*) + 60
9 CoreFoundation 0x1b070c420 __CFMachPortPerform + 260
10 CoreFoundation 0x1b06dcfa8 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION + 60
11 CoreFoundation 0x1b06dcec8 __CFRunLoopDoSource1 + 520
12 CoreFoundation 0x1b06db8b4 __CFRunLoopRun + 2264
13 CoreFoundation 0x1b06da888 CFRunLoopRunSpecific + 612
14 AppKit 0x1b3a86410 _NSEventThread + 172
15 libsystem_pthread.dylib 0x1b05fd06c _pthread_start + 148
16 libsystem_pthread.dylib 0x1b05f7e2c thread_start + 8
Thread 2 Crashed:: Dispatch queue: com.apple.root.background-qos
0 BetterTouchTool 0x10249d4d0 __dispatch_after_delay_block_invoke + 96
1 BetterTouchTool 0x10249d4c8 __dispatch_after_delay_block_invoke + 88
2 BetterTouchTool 0x10249c404 -[IDMSyncManager synchronizeWithCompletion:] + 284
3 libdispatch.dylib 0x1b04749dc _dispatch_call_block_and_release + 32
4 libdispatch.dylib 0x1b0476504 _dispatch_client_callout + 20
5 libdispatch.dylib 0x1b04880b4 _dispatch_root_queue_drain + 684
6 libdispatch.dylib 0x1b04887c0 _dispatch_worker_thread2 + 164
7 libsystem_pthread.dylib 0x1b05f90c4 _pthread_wqthread + 228
8 libsystem_pthread.dylib 0x1b05f7e20 start_wqthread + 8
Thread 3:
0 libsystem_pthread.dylib 0x1b05f7e18 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x1b05f7e18 start_wqthread + 0
Thread 5:
0 libsystem_pthread.dylib 0x1b05f7e18 start_wqthread + 0
Thread 6:
0 libsystem_pthread.dylib 0x1b05f7e18 start_wqthread + 0
Thread 7:
0 libsystem_pthread.dylib 0x1b05f7e18 start_wqthread + 0
Thread 2 crashed with ARM Thread State (64-bit):
x0: 0x0000600002244790 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x00006000022447b0
x4: 0x0000000000064002 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x00000000c3000002 x9: 0x0000000000000154 x10: 0x0000000000000780 x11: 0x00000000000007fb
x12: 0x00000000b123f862 x13: 0x00000000000007fd x14: 0x00000000b1440029 x15: 0x00000000b123f862
x16: 0x0000000000000029 x17: 0x0000000031400000 x18: 0x0000000000000000 x19: 0x0000600002244540
x20: 0x00006000009ac0c0 x21: 0x0000600002d6d1e0 x22: 0x0000000000000001 x23: 0x000000000000000f
x24: 0x0000000102db7000 x25: 0x0000000000000000 x26: 0x0000000000000114 x27: 0x0000000000000000
x28: 0x000000016dea70e0 fp: 0x000000016dea6d50 lr: 0xe91f80010249d4c8
sp: 0x000000016dea6d30 pc: 0x000000010249d4d0 cpsr: 0x60001000
far: 0x00000000c300002a esr: 0x92000006 (Data Abort) byte read Translation fault
Binary Images:
0x1b05bd000 - 0x1b05f5ff3 libsystem_kernel.dylib () /usr/lib/system/libsystem_kernel.dylib
0x1b52f9000 - 0x1b5710fff com.apple.SkyLight (1.600.0) /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
0x1b3923000 - 0x1b482dfff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1020f8000 - 0x102b37fff com.hegenberg.BetterTouchTool (3.982) <153fad73-5fe9-3029-9a84-76a5315e8dcb> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x1b0472000 - 0x1b04b9fff libdispatch.dylib () <191028d2-0477-3ebc-9eef-a85acafc7193> /usr/lib/system/libdispatch.dylib
0x1b065b000 - 0x1b0b32fff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1b9d7e000 - 0x1ba0b1fff com.apple.HIToolbox (2.1.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x1b02ce000 - 0x1b0358b63 dyld () <487cfdeb-9b07-39bf-bfb9-970b61aea2d1> /usr/lib/dyld
0x1b05f6000 - 0x1b0602ffb libsystem_pthread.dylib () <132084c6-c347-3489-9ac2-fcaad21cdb73> /usr/lib/system/libsystem_pthread.dylib
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)
Writable regions: Total=2.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.0G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 384K 3
Activity Tracing 256K 1
CG backing stores 4544K 4
CG image 880K 41
ColorSync 544K 27
CoreAnimation 6032K 144
CoreData 176K 3
CoreData Object IDs 4112K 2
CoreGraphics 48K 3
CoreUI image data 4704K 37
Foundation 48K 2
Image IO 256K 14
Kernel Alloc Once 32K 1
MALLOC 370.6M 81
MALLOC guard page 384K 21
MALLOC_MEDIUM (reserved) 1.2G 11 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
SQLite page cache 1024K 8
STACK GUARD 56.1M 8
Stack 11.7M 8
VM_ALLOCATE 256K 16
__AUTH 2242K 393
__AUTH_CONST 26.2M 627
__CTF 756 1
__DATA 15.4M 625
__DATA_CONST 30.0M 642
__DATA_DIRTY 2105K 245
__FONT_DATA 2352 1
__LINKEDIT 782.7M 14
__OBJC_CONST 4929K 360
__OBJC_RO 65.4M 1
__OBJC_RW 1986K 1
__TEXT 631.7M 665
dyld private memory 256K 1
libnetwork 128K 8
mapped file 401.3M 113
shared memory 928K 17
=========== ======= =======
TOTAL 4.0G 4150
TOTAL, minus reserved VM space 2.4G 4150
Full Report
{"app_name":"BetterTouchTool","timestamp":"2022-12-23 10:27:37.00 -0500","app_version":"3.982","slice_uuid":"153fad73-5fe9-3029-9a84-76a5315e8dcb","build_version":"2147","platform":1,"bundleID":"com.hegenberg.BetterTouchTool","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.1 (22C65)","roots_installed":0,"name":"BetterTouchTool","incident_id":"A2573BA0-4535-4022-82C0-62E8C17E509C"}
{
"uptime" : 250000,
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro18,3",
"coalitionID" : 37941,
"osVersion" : {
"train" : "macOS 13.1",
"build" : "22C65",
"releaseType" : "User"
},
"captureTime" : "2022-12-23 10:27:32.0783 -0500",
"incident" : "A2573BA0-4535-4022-82C0-62E8C17E509C",
"pid" : 6792,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2022-12-23 09:38:32.5711 -0500",
"procStartAbsTime" : 6124423280303,
"procExitAbsTime" : 6194963467492,
"procName" : "BetterTouchTool",
"procPath" : "/Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool",
"bundleInfo" : {"CFBundleShortVersionString":"3.982","CFBundleVersion":"2147","CFBundleIdentifier":"com.hegenberg.BetterTouchTool"},
"storeInfo" : {"deviceIdentifierForVendor":"A643A2FD-5D65-51D3-A4F3-DECDFC5F2715","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.hegenberg.BetterTouchTool",
"crashReporterKey" : "B3136E63-0ED4-C80E-BCE6-A0D48338A496",
"throttleTimeout" : 2147483647,
"wakeTime" : 13617,
"sleepWakeUUID" : "2DC553E7-4FF0-4D97-8434-64DA54514468",
"sip" : "enabled",
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"exception" : {"codes":"0x0000000000000001, 0x00000000c300002a","rawCodes":[1,3271557162],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x00000000c300002a"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":6792},
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"faultingThread" : 2,
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"size" : 3434283008,
"uuid" : "00a1fbb6-43e1-3c11-8483-faf0db659249"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)\nWritable regions: Total=2.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.0G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nAccelerate framework 384K 3 \nActivity Tracing 256K 1 \nCG backing stores 4544K 4 \nCG image 880K 41 \nColorSync 544K 27 \nCoreAnimation 6032K 144 \nCoreData 176K 3 \nCoreData Object IDs 4112K 2 \nCoreGraphics 48K 3 \nCoreUI image data 4704K 37 \nFoundation 48K 2 \nImage IO 256K 14 \nKernel Alloc Once 32K 1 \nMALLOC 370.6M 81 \nMALLOC guard page 384K 21 \nMALLOC_MEDIUM (reserved) 1.2G 11 reserved VM address space (unallocated)\nMALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)\nSQLite page cache 1024K 8 \nSTACK GUARD 56.1M 8 \nStack 11.7M 8 \nVM_ALLOCATE 256K 16 \n__AUTH 2242K 393 \n__AUTH_CONST 26.2M 627 \n__CTF 756 1 \n__DATA 15.4M 625 \n__DATA_CONST 30.0M 642 \n__DATA_DIRTY 2105K 245 \n__FONT_DATA 2352 1 \n__LINKEDIT 782.7M 14 \n__OBJC_CONST 4929K 360 \n__OBJC_RO 65.4M 1 \n__OBJC_RW 1986K 1 \n__TEXT 631.7M 665 \ndyld private memory 256K 1 \nlibnetwork 128K 8 \nmapped file 401.3M 113 \nshared memory 928K 17 \n=========== ======= ======= \nTOTAL 4.0G 4150 \nTOTAL, minus reserved VM space 2.4G 4150 \n",
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}
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{
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Model: MacBookPro18,3, BootROM 8419.60.44, proc 10:8:2 processors, 16 GB, SMC
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: LG ULTRAFINE, 6016 x 3384, Main
