App repeatedly crashing on startup

Bug Reports
1

Describe the bug
After upgrading to OS Mojave I noticed BTT wasn't running. When I tried to launch it the app flashes on screen for a split second and then immediately crashes. then I notice the BTT icon keeps appearing and disappearing from the system tray as it trys to launch and crashes over and over. I tried uninstalling and reinstalling the latest version on the site today and still same issue. I have also restarted my computer and tried, same thing. Here is my crash log: BetterTouchTool_2018-11-06-113143_Ares.crash (85.5 KB)

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
Macbook Pro with OS Majave

Screenshots

Device information:

  • Type of Mac: Macbook Pro
  • macOS version: Mojave 10.14 (18A391)
  • BetterTouchTool version: Latest from the site as of 11/6/2018

Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):

Note: Before bug reporting, please make sure you have the latest version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.

2

have a look here: https://folivora.ai/blog/post/13005

1 Like
3

i seem to be having the same issue and the link youve shared is no longer functoning. please help.
MacOS Catalina 10.15.5
BTT 3.373

4

Sorry, link should be working again. (but if you are on Catalina have a look her: https://folivora.ai/blog/post/13010 )

5

wow that was fast. Yes, deleting and re adding to security & privacy permissions fixed the issue. Thanks!!