After sleep (I think) snap areas no longer show when moving a window

Describe the bug
Frequently, when I go to move a window, the snap areas don't appear. I think, though not sure, that it happens after sleep.

Device information:

  • Type of Mac: 2015 13" MBP
  • macOS version: 10.13.6
  • BetterTouchTool version: 2.636 (945)

I have been noticing this problem recently too, restarting BTT seems to fix it, but it's annoying to have to do this frequently.

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Yeah, just a reset fixes it. But having to reset regularly, is super annoying. I just updated to Mojave.... guess we'll see if that changes anything.

This issue has resurfaced in the last several builds. Running BTT 3.180 (1359) on macOS 10.14.6. After waking from sleep, a restart of BTT is required to get snap areas working again.

The same thing happens... Snap Areas doesn't work after sleep. Beta version (3.180) doesn't help.

macOS Mojave 10.14.6 (18G87)
BTT version 3.178 (1356)

activate the „restart after sleep“ option for now on the general settings. (BTT is currently removing the necessity to restart after sleep in the current alphas, so currently there might be some bugs like this one if the option is disabled)

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Hello! Same issue here! I have to restart BTT after every sleep. Will turn „restart after sleep“ ON for now..

BTT 3.178 (1356)
Macbook PRO 15" 2018
MacOS Mojave 10.14.6

Also having the same issue. Restarting app fixes it until the machine goes to sleep or rebooted and then the app needs to be restarted again. This started after the last update. Currently on version 3.178 (1356). Also for context, I'm running macOs Mojave version 10.14.6 on a MacBook Pro (13-inch 2018).

I think it's fixed in the latest alpha! (3.181)

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Awesome, I love BTT and really appreciate the quick response and the suggestion to change the general settings to "restart after sleep". You guys rock!

It's still an issue in 3.182 (1361).

I had to re-enable "Restart BTT after wake from sleep." It appears to have disabled itself after the setting was moved to Basic.

It still seems to work fine here with 3.182 (without requiring a restart).
If the issue persists on your machine it would be great if you'd open the BTT preferences, then in the main menu select Help =>Export Diagnostic Debug Information and send the resulting folder to andreas@folivora.ai

Unfortunately, Snap Areas function doesn't work after sleep again. I sent you an email... Thx!

"Unfortunately" I haven't seen a snap area failure after sleep on the 3.186 version yet. I'll continue to look into it, however it may take a while to identify.

For now just check the "restart BTT after wake from sleep" option in the preferences, then BTT will use the old reset behavior:

Thanks for sending the debug info!

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I'll try this, thank you!

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