After purchasing license and update, all settings are lost.

After purchasing license and update, all settings are lost, like fresh new install.
Thats not so cool after paying for the software..

Device information:

  • Type of Mac: Macbook Pro 15" Touchbar 2018
  • macOS version: 10.14.3
  • BetterTouchTool version: 2.717

BTT keeps various backups. Most likely you had some version conflict, did you maybe upgrade to the new version previously but then downgrade again?

Backups are stored in ~/Library/Application Support/BetterTouchTool

You can restore them by renaming the latest backup files to the current version files (BTT must be quit)

In your case you'd rename the files to this:
btt_data_store.version_2_717_build_1027-wal
btt_data_store.version_2_717_build_1027-shm
btt_data_store.version_2_717_build_1027