Describe the bug
Imported an older license, was prompted with a "doesn't cover this version of BetterTouchTool anymore" screen, purchased new license. There doesn't seem to be a way to re-import the new key through the app ui..
Screenshots
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This is still a bug and should be fixed. After buying a new license, I shouldn't have to search around to figure out how it works. I would have never thought to double click on the license file, and the link that comes with the email to automatically activate the registration also doesn't work.
It does attempt to open the link with BTT (I think), and I remember a prompt asking me if I wanted to copy something to the Applications folder, but I think the license screen just opened up to the "your license has expired" screen. Once I finally saved the file and double clicked it in Finder, the license happened immediately like it should
I guess I was just being a typical "just click and don't read anything" user. I figured if the link didn't work, something was broken and I just stopped.
I am still on Mojave, if that makes a difference.
Anyway, thanks for the quick reply. I was expecting a button to select another license file, and I admit that I didn't read the part saying I could just double click.
Chiming in here: it's not intuitive to double click on the license file. If this post wasn't available or I wasn't able to find it, I'd be lost right now. The interface should allow the user to upload the license file and not just expect them to know to double click. Is this mentioned anywhere in the purchasing process?
I hope I don't sound like a curmudgeon as I'm a fan of your software and beneficiary of the good work you do.
I had this problem and ended up deleting everything and starting over with the right license: deleted /Applications/BetterTouchTool.app and ~/Library/Application Support/BetterTouchTool, reinstalled BTT, and imported the correct license file. Then, imported my configuration (previously saved). Voilà, it works.